EComposer Landing Page Builder
EComposer Landing Page Builder - Drag and Drop Page Builder
Rating
4.9
feedback
4,669
chart
#85
All reviews
Rating Breakdown
Review RSS Feed
Sept. 29, 2024
Mia was very helpful and quick with her responses when i was facing some issues with publishing my page incorrectly! She was very prompt and friendly and I was able to finalise and publish my page within minutes of her help. Thankyou very much!
Sept. 28, 2024
Sadly, I cannnot say I've had a great expereicne with the Ecomposer support. They tend to struggle with English. If they get frustrated or stuck, they will simply ignore you. One support agent told me they didn't care because they have so many 5 stars. The app also advertises a "Dedicated Account Rep" for the 99.00 plan. This is a total lie. It's been a month, We've asked at least a dozen time. They just ignore. Now, the page builder is great. It's a great App. BUT BE AWARE - Support is ONLY great if you make sure to NEVER EVER get frustrated if they can't fix a few links over 4 hours time. Because if you do, they will let you hang. And, that's bad business no matter how many 5 stars you have.
Hi there, This is Eric from EComposer Support Dep. I sincerely apologize for the experience you've had with our support service. I totally relate when you had to wait sometimes for a resolution. But there is one thing I can be sure that we never refuse or ignore customers in any case. From the beginning until now, we always tried our best every time you reached out, even with complex customization. So your review may mislead others, I hope we can talk further to correct the situation and improve your experience next time. Kindly give us more chances to assist you building your website in a way that you are satisfied with. Best regards, Eric
Sept. 28, 2024
Awesome support Easily understand what i need and Eric have given me instant solutions
Sept. 28, 2024
I had a problem publishing a footer, and Anna from support responded immediately and had it fixed in seconds. Great customer service!
Sept. 27, 2024
OMG this app is great I wanted to redesign my website to look more professional and I was able to do that with a free homepage layout. Anna from support was nothing short of amazing she helped me so much and was very prompt with her responses. Im so glad i found this!
Using app
About 4 hours
Total reviews
3
Average rating
5.0
Sept. 27, 2024
The hotspot page builder was a bit tricky, so I used the chat feature. Elise saved the day. I had lots of questions and she answered them all. She even took the time to make me some Loom video walkthroughs. The videos saved a lot of time. Thanks for all your help, Elise!
Sept. 27, 2024
Great app that is easy to use and the customer service is quick, friendly and helpful. They helped us with multiple issues very quickly and were always keeping us updated on the progress if it took longer than expected.
Sept. 27, 2024
Great and fast support! Thank you Olivia!
Store
My Store
Using app
4 days
Sept. 27, 2024
mi sono trovato molto bene con quest app, una delle migliori in circolo, soprattutto l assistenza.
Sept. 27, 2024
This is amazing! My site looks so professional and brings a lot to it. Recommended!
Sept. 26, 2024
Quick customer service in the chat! Thanks Mia!
Using app
22 days
Total reviews
1
Average rating
5.0