All reviews

Rating Breakdown

  • 5
    97% (4,562 ratings)
  • 4
    2% (90 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (13 ratings)
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5 / 5 Share

Aug. 16, 2024

Great app, fixes a lot of inherent design issues with shopify themes. Thanks Susan for helping me out

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Excellent application to build pages templates for the shopify,and good customer service.

Store

Velonae

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Exelente aplicacion y lo mejor de todo , La atencion al cliente muy buena . La chica que me atendio Jade muy paciente y profesional conmigo, Le doy un 10 si hubiere que calificarla. Exelente servicio

Using app

2 months

Total reviews

5

Average rating

5.0

3 / 5 Share

Aug. 15, 2024

The app its self is pretty frustrating to use. Its not very intuitive, its more techy and takes alot of frustrating time to execute very simple things. It could be designed better. Thank god for their amazing support though, small things i was able to get assistance with Eric was very helpful and made the tweeks i needed to complete my project.

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

Developer Reply

Hi Shaundra, This is Anna, Customer Success Manager at EComposer. I hope you're doing well. First of all, I am truly sorry for your experience which I understand that does not meet your expectations. If possible, I hope you could take a few minutes to share us more about your feedback about the app so we can improve it and we will be very grateful to you. Again, I am sorry for what happened. I hope for your kind understanding and giving us more space to get better. Warm Regards, Anna

5 / 5 Share

Aug. 15, 2024

Great customers service always here to help

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

its best app in this category useful and easy to use

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 15, 2024

Anna helped me with super fast support!

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Jade was very helpful and fixed my issue very quickly

Store

Lasaris

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

I had some minor issue with the layout, but Andrew clear it out for me in no time. Fast and precise.

Store

PBoss

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Great Customer support from anna! she helped me so much with configuration!!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Eric is so fast and helpful. I am really impressed by his service. Like wow, incredible.

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 14, 2024

thanks eric

Store

HyPrim

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Jade was amazing she fixed my issue in no time and was very professional. highly recommend the app.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

thanks

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Support rapide et réactif (Eric). Très appréciable, merci!

Using app

2 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

So far I'm loving all of the features this app. It's easy to create apps and the customer service is really fast. I've used other Page Builder apps on Shopify and this is by far the most robust and user-friendly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 1, 2024

I am dissatisfied with the eComposer app. From the moment it was installed, it completely disrupted the layout of our Shopify site by changing the default fonts, despite the settings being correctly configured in our theme. The font that is supposed to display for regular text is Lora, but Playfair Display appears instead. This issue is unacceptable for a professional online store. The customer support tried to help, but it was useless. I strongly discourage anyone from using this app if they want to maintain a functional and professional Shopify site. It is a waste of time and energy, and it negatively impacts the user experience for our customers (the typography imposed by the theme is not pleasant to the eye and drives potential customers away from our store). Very disappointed.

Using app

3 months

Total reviews

6

Average rating

3.8

Developer Reply

Hi there, I am Maria Customer support manager from EComposer team. On behalf of the support team I sincerely apologize for the inconvenience you’ve experienced with the EComposer app. We understand how frustrating it must be to see your site’s layout disrupted, especially when it impacts the professional appearance of your online store. Regarding the issue you mentioned: When importing a page if you select "Global typography, colors" option, it applies the styles across the entire site, which may have caused the changes to your fonts. You had better select the "Sections data" option when importing data. We had reset the form settings for you and also send follow up email with more details to assist your case better. Kindly help me check it and allow to keep supporting you. I hope you give EComposer a second chance. Thank you so much, Best regards, Maria

5 / 5 Share

Aug. 14, 2024

Easy and responsive team

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Andy from support was excellent! thanks Andy

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Anna was amazing. Super fast and super helpful. Service is easy. Low learning curve. Lot's of lightning fast support.

Using app

3 months

Total reviews

2

Average rating

5.0