All reviews

Rating Breakdown

  • 5
    98% (4,564 ratings)
  • 4
    2% (90 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 25, 2024

Great app, I could complete my work faster, Also a great cutomer service, i could contact and they are ready to help and also fast

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

this tool is so easy to use, and the customer service is more than i could ask for. the reps are so quick and helpful! so glad i found this tool!!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

I spent 4hrs figuring out why my link was not directing customers, and Mia with Ecomposer solved that issue for me within minutes. She truly made my day and its important for me to get support frustrating times like that. Every error means profits loss, but with the support I receive, I feel can get help.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

I was so lost and Olivia came on the line timely and answered my question with expertise. She helped me with my concern in record time and was extremely patient

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

Great app for starting your store. Has everything you need. I do always have to get used to new apps, but support is quick to help with any questions you might have.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

EComposer Builder is an excellent app for creating Shopify pages. With its user-friendly interface and a variety of design options, it makes it possible to create high-quality and appealing pages. The pre-built templates and drag-and-drop features make the process intuitive and fast, even for users without extensive technical knowledge. Particularly impressive is the flexibility and customizability of the designs, ensuring that each page looks professional and unique. Overall, EComposer is a valuable addition to any Shopify store looking for an appealing and high-quality presentation. Special thanks here to Lily from the EComposer Builder support team, who helped me with questions within minutes right from the start.

Store

Cozify

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 24, 2024

Really good live chat assistance! We haven't used Ecomposer for too long, but can definitely see the benefits :)

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2024

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2024

Andrew was beyond helpful. He even used a video tutorial to show me the step by step requests. Great teacher and attention to my requests.

Store

NewGel+

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2024

I switched from WordPress to Shopify, and from Elementor to EComposer. The process was very smooth. I think it is better than elementor, because when I used elementor, the editor often crashed, which might be due to the server. But for various reasons, I switched from WordPress to Shopify. This editor gave me a good feeling, it is easy to adapt to, and it is very comfortable to use. There will be no lag or web page crash. I like it very much! ! ! Keep going, I hope it will be better. I support you.

Store

INNOVV

Using app

33 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2024

Having live support is a game changer! I am super grateful this app still provides this service. I'm loving the pages and features too!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 23, 2024

Thank you my dear Olivia for your kind support.

Using app

9 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 23, 2024

It pains me to do this but unfortunately I have to revise my review as they basically cost me everything and my entire store is shot because of their actions. Be aware that if you have to deactivate your store for any period of time, they will delete all of your templates and data after 30 days. This is what happened to me and it resulted in my entire business going under. Templates gone that I spent hundreds of hours creating and perfecting and even writing custom code for. It's just not a professional way to manage a service if you're charging the amount you are per month. I cannot recommend this app as they hold your data for ransom essentially and that's not fair to the user. This is not a good experience and it has cost me everything and a lot of wasted time and turmoil. They also will only email you the warning of deleted data about 1 day before they delete it which is malicious.

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, This is Maria, Customer Support Manager at EComposer. First of all, I would like to send you my deepest apologies for your experience with us. About your pages created in EComposer, we will remove all data after 30days of uninstallation to ensure user data privacy. An email will be sent to the user right after uninstalling the app to notify them about data removal. But in your case, you actually deactivated your store, and your pages were deleted from EComposer. We tried to restore everything for you, and I hope they are all good now. We will also update our logic to keep customer pages after the store is deactivated so that you can come back anytime. I hope we have more chances to assist you better in the future. Thank you for still being with us. Best regards, Maria

5 / 5 Share

July 23, 2024

The best app ever! very friendly support team!

Using app

4 months

Total reviews

2

Average rating

5.0

4 / 5 Share

July 23, 2024

Easy to use for the most-part, but often find I run into really confusing problems that don't have straight-forward fixes. The support team are fantastic though!

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

July 23, 2024

Support is absolutely amazing and quick! Susan was wonderful. The app itself is also a 5 star. It got my site from average to wonderful!

Store

Épris

Using app

2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

July 23, 2024

Andy from support has been quick and very helpful.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2024

Great app and even better support

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2024

This tool has been invaluable in helping me to design and build out my store on Shopify. The basic design tool was not enough to bring my vision to life. Having a design and development background helped immensely and the team at Ecomposer is super responsive and very helpful in the process. I look forward to continuing my design and development with EComposer.

Store

My Store

Using app

About 1 month

5 / 5 Share

July 22, 2024

I haven't been using this feature for too long yet, but so far it's very easy to use with still a lot of customizable options. I wanted to add a feature, and when I contacted support Olivia responded within minutes with a helpful correct answer. I also messed up part of the design and couldn't figure out what I did, so I messaged again and within a minute it was fixed. As someone that works with a lot of different systems, I can honestly say I haven't had someone that fast in a long time!

Using app

About 6 hours

Total reviews

1

Average rating

5.0