All reviews

Rating Breakdown

  • 5
    97% (4,768 ratings)
  • 4
    2% (96 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (14 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 20, 2023

I am very happy with the service I have gotten from the team so far. Jade, Jennie, and Anna have been very responsive to my many, many, many questions. Of course, I do wish that more of what you need any page builder for was built into Shopify. But since it isn't, having a page builder like this gives you a lot of flexibility. There is certainly a learning curve and some things it can't do (like put metafields into a table). So you have to either use another app or take a little time to code your own. I also wish there were more tokens/conditionals in the app admin menu to put some logic into your pages, so you don't have to build so many duplicates just to change something like sub collections. I looked at a few other page builders before deciding on EComposer. This is by far the most robust one I have seen.

Using app

3 months

Total reviews

8

Average rating

4.9

4 / 5 Share

Sept. 19, 2023

I've been using the application for a short time. I had some initial problems, but I contacted support and they resolved them without problems. Mia helped me

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 13, 2023

Bietet das meiste was man braucht. Der Support ist sehr gut. Nur einige Bausteine fehlen beim Bauen der Homepage :) Sonst zufrieden.

Store

Rotoro

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 6, 2023

Many features, code compatibility, very good support team. The app has a lot of features and a good compatibility with codes, so you can do almost anything with the app. There's a few minors bugs but they make up for it with an amazing support that is really helpful.

Store

Artixia

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 29, 2023

Really great app if you want to create microsites on your shopify website, it can fill in the gaps of Shopify's own page builder, which falls flat to be honest. A bit limited capabilities, but the incredible support makes up for it, they really are there 24/7 to help.

Store

OnSize

Using app

Over 1 year

Total reviews

4

Average rating

4.8

4 / 5 Share

Aug. 28, 2023

I just started using the app today. I had tried using unbounce - but it was just too complicated. So far - this has been pretty intuitive and the support from Maria and Jimmy this evening helped. I'll review again after I get things up and running!

Using app

About 4 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 15, 2023

The support staff responded quickly.Thank you for kindly support. It would be nice to have more customizable display of lightbox content.

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 11, 2023

Easy to use page layouts. Responsive customer service when facing troubles. However, could be difficult to change box heights to make them aligned.

Store

WPM AUS

Using app

About 23 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 9, 2023

Overall the app and support team are great. As with any landing page builder there are quirks to using it. There is definitely a learning curve for figuring out where all of the settings are located. But compared to others I have used, it works more reliably overall. There are still some annoyances, such as it being impossible to select certain elements by clicking inside of them due to their menu overlapping with the menu of other elements instead of displaying the element menu of the one I clicked. The workaround is to use the navigator view to find the element and select it to edit from that view. Not a huge deal and not atypical of drag and drop editors, but annoying nevertheless. The more frustrating thing I ran into was being told that my landing page exceeded Shopify's built-in template limit AFTER building it and going to publish it, without any indication as to which components were making the landing page too large. I asked support and they suggested removing svgs. I did this and then I was able to publish the landing page. Great that the problem was solved in this case, but it was still quite frustrating having no idea what was making the page too large, and I jumped through many hoops ahead of support's suggestion such as deleting multiple sections and it still wasn't working. And I suspect I will run into this issue again in the future and they need to somehow show you which sections generate the most code to avoid this problem in the first place. Maybe they could show you a running estimate of how large the template file will be as you are building it or something along those lines. I like the individual control over desktop, tablet, and mobile views, including showing and hiding individual elements or changing the specific padding or margins, animations, etc. for each version of the site. Support is for the most part pretty responsive and goes out of their way to make the changes requested or show screen recordings describing what I need to do. This level of support is not typical and is much appreciated. However I did run into one issue where they assured me that the theme helper could not have affected the rest of my theme when it provably did. So be careful when you first enable the app and the accompanying theme helper. It broke our product pages on mobile. However, their team was willing to help debug this once I showed them it was in fact an issue. I was able to resolve it before they could though in this case. All these caveats aside, the templates and elements look and work great, and they load fast. Support is responsive and helpful (Jennie is the best!). And the price is more reasonable than the competitors.

Using app

22 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 6, 2023

+ The Team of EComposer, especially Olivia, Susan, and Jennie, the girls always provide an exceptional support, prompt and detailed responses to my inquiries, demonstrating their knowledge and professionalism. Their friendly demeanor and patience make interacting with them a pleasure. They could go the extra mile by offering helpful suggestions and solutions. I highly appreciate their dedication to ensuring a positive user experience. They truly exemplify excellent customer service. + Cool features without coding that look super professional. I haven't seen so many features in any other Shopify Theme. You can add your custom code, which is also beneficial for developers. - However, I found it much more time-consuming to create a page in the EComposer app compared to my Shopify Theme. This was mostly due to the manual selection of fonts for each of my text sections and the need for space adjustments. Often, you have to manually select the font for every version to avoid mixing it up. Sometimes, the fonts get mixed up with the Shopify Theme ones, requiring a double-check of every single piece of text and heading for each version. Spacing often does not apply automatically for sections with tabs, resulting in initially different default spacing. Moving objects using the Offset X, Y, Z feature is also challenging; even slight adjustments can cause them to go far away, necessitating going back or guessing the correct values. All in all, I would definitely recommend it for advanced users or those who have the time and interest to explore app-related things with the highly supportive online team. Alternatively, if you want to create something more or less simple and you are not a perfectionist like me, it is definitely worth exploring. Nevertheless, the result justifies the investment of time and effort. Engaging with the team is consistently pleasant, and I often reach out to them with the strong sense that we are working together as one team.

Using app

3 months

Total reviews

8

Average rating

3.5

4 / 5 Share

Aug. 3, 2023

the app is easy to use but if you get stuck the customer service team is amazing and so helpful. really recommend

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 31, 2023

Great customer support! The team is always ready to help every step of the way! I've had a great experience with Olivia, Mia and Jennie.

Using app

9 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 27, 2023

It is still in the testing phase, but I believe it is lighter and easier to use compared to other editors. Additionally, the customer support is very efficient and greatly appreciated. Andy is kind.

Using app

6 months

Total reviews

2

Average rating

4.0

4 / 5 Share

July 20, 2023

It has great designs, it really helps you build a good store, its kinda difficult to use at first but its great

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

July 6, 2023

I have a very good experience with this app specially your customer services is very excellent olivia guides me very well and clear myall points

Using app

22 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 21, 2023

E-Composer could be the best page builder for Shopify, because it greatly simplifies page creation and lets you customize the rendering of a store, pages and posts, which is Shopify's big weakness. Highly inspired by Elementor (Wordpress page builder), it lets you visually adjust a host of global points (colors, fonts, positioning, etc.) and details too. It's much more comfortable than anything else in the same price range, and it's enabled us from WP to get to grips with the look of our Shopify much more quickly than with the basic Shopify version, which is a real headache. The support team is reactive and finds the solution in 75% of cases. For the remaining 25%, they usually ask you to submit a suggestion to the development team. It would be perfect if the dev team were better staffed, faster or more efficient. Unfortunately, they have to agree to take care of it first, then it takes weeks, and in the end it doesn't work as it should (ie focal point for pictures). So there are a lot of very positive points, and a few shortcomings that need to be remedied quickly if E-composer is to become simply the best page builder for Shopify.

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

June 15, 2023

Very intuitive and friendly app saves a lot of work of unnecesary coding work, the best tool for graphic designers

Using app

8 months

Total reviews

3

Average rating

4.7

4 / 5 Share

May 18, 2023

The free version doesnt give you much freedom but is great to learn. The basic package though is fantastic and the tech support is very quick to respond

Using app

4 months

Total reviews

2

Average rating

4.5

4 / 5 Share

May 7, 2023

mi ha aiutato davvero molto la ragazza, molto gentile e paziente nel risolvere i problemi che ho riscontrato.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

May 4, 2023

There have been a few bumps hit while designing my store, like glitches with the live page view and with font selection. However, EComposer support has been excellent and quickly came to my rescue. Without their support I would still be going around in circles. They were persistent and kept on with me until my issue was resolved. The page builder has some great features and I'm looking forward to having a great website!

Using app

About 2 months

Total reviews

1

Average rating

4.0