All reviews

Rating Breakdown

  • 5
    97% (4,566 ratings)
  • 4
    2% (90 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 3, 2024

Sehr guter und einfacher composer

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

I had an issue with the sale badge not showing, so I messaged Ecomposer. I received warm and kind assistance from Ms./Mrs. Susan. I greatly appreciate your excellent service

Store

My Store

Using app

29 days

5 / 5 Share

July 3, 2024

soooooo good for shopify! Very good app and their support team @Anna is very professional! I mentioned an issue with link insertion for scrolling announcements and their support team and development team helped me solve it in less than a day to build my site better, I'm really lucky to use this app and I hope this app will become more and more popular!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2024

best help I find thanks Andy

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

Excellent support, even in the free plan. Recommended 100%

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

Great customer service, Ray was so helpful

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

The support work is incredible, they respond quickly to any questions, especially Mia, great support.

Store

Pargatz

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

I've only been using the product for a short time, but it's relatively intuitive, and Elise was there to provide a quick answer to anything that I wasn't able to figure out on my own.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

3 / 5 Share

July 23, 2024

EComposer Review Ich habe den EComposer für unsere Website verwendet und möchte einige wichtige Punkte teilen, die sowohl positive als auch negative Aspekte betreffen. Negative Aspekte: 1. Support-Organisation: Der Support muss dringend besser organisiert werden. Derzeit herrscht Chaos, was die Lösung von Problemen erschwert. 2. Website-Leistung: Der Builder hat die Leistung unserer Website massiv beeinträchtigt. Selbst ein professionelles Performance-Update hat die Gesamtleistung nur minimal verbessert. 3. Preisgestaltung des Pro-Plans: Der Pro-Plan ist im Vergleich zu den gebotenen Leistungen überteuert. Es ist unfair, dass man diesen Plan kaufen muss, um vollständige Übersetzungen inklusive Bilder und anderen Visuals zu erhalten. 4. Reaktion auf Feedback: Obwohl ich im Vorfeld nach einem angepassten Angebot gefragt hatte, wurde mir dieses erst nach einer schlechten, aber ehrlichen Bewertung angeboten. 5. Stabilität der App: Die App stürzt immer wieder ab, was die Nutzung sehr frustrierend macht. Positive Aspekte: 1. Designmöglichkeiten: Es gibt viele Designmöglichkeiten, die eine hohe Freiheit bei der Gestaltung der Website bieten. 2. Drittanbieter-Embeds: Diese Funktion ist sehr hilfreich und erweitert die Möglichkeiten der Website-Gestaltung erheblich. 3. Support-Antwortzeiten: Der Support antwortet schnell, was zumindest bei akuten Problemen hilfreich ist. Zusammengefasst bietet EComposer einige nützliche Funktionen und Designfreiheiten, jedoch muss insbesondere die Leistung, Stabilität und Support-Organisation dringend verbessert werden. Die Preisgestaltung sollte zudem fairer gestaltet werden, um den tatsächlichen Nutzen widerzuspiegeln.

Using app

4 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi there, This is Maria, Customer Account Manager at EComposer. First of all, I am so sorry for your experiences with us. We can see the translation problem for images from your case, and we will soon integrate with translation app partners to resolve this. Second, if you're looking for a tailored plan that matches your needs more than the fixed limits on our current plans, we can totally assist you with this. Our team sent you follow-up emails; kindly check them so that we can help to correct your experiences and fulfill your requirements ASAP. Best regards, Maria

5 / 5 Share

July 2, 2024

It is very easy to use once you get the hang of it, and has a lot of options for design. Their customer service is also excellent, took them less than 5 minutes to answer me and solve my issue.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 2, 2024

Application très utile pour facilement améliorer l'esthétique et le taux de conversion de votre site. Assistance réactive. Je recommande.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2024

Quick and helpful response from the customer service team even for a free user. Seriously considering upgrading my subscription as they do offer great service and product

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

This app is super simple to use and allows you to do some pretty special things with your site. The support is also really helpful. I spoke to Andy who helped me with ease by sharing a video of where i was going wrong. All and all a great experience.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

1 / 5 Share

July 2, 2024

Not recommended. Makes the page very slow to load, which is not optimal for SEO. When I was about to remove the app, the page broke so that support had to spend a few hours fixing it. :(

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, This is Maria, Customer Account Manager at EComposer. I truly apologise for your experience with our app. Regarding the speed of your pages, you may use heavy elements such as image sliders, and when a page has many heady elements, it can result in slower loading. But now worries, this can totally be an alternative solution. Second, regarding the restore homepage issue, it cannot be restored to your default home since you deleted the backup version and duplicated your theme. Our technical team resolved it immediately, and I hope everything is back to normal now. Kindly give us another chance to assist you better. We have sent follow-up emails and hope to have you back with us soon. Best, Maria Best regards, Maria

5 / 5 Share

July 1, 2024

wonderful support team

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2024

Support team was very helpful and responsive in addressing my issue.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

This app is awesome and so is the customer support!

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 1, 2024

Great product and great customer service if there are ever any issues (very rare)

Using app

About 1 year

Total reviews

5

Average rating

4.4

5 / 5 Share

July 1, 2024

i love men

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2024

The app is fantastic and easy to use. Luna from the support team was very helpful with the setup and onboarding!

Store

Grhamoy

Using app

3 months

Total reviews

2

Average rating

5.0