All reviews

Rating Breakdown

  • 5
    97% (4,768 ratings)
  • 4
    2% (96 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (14 ratings)
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4 / 5 Share

May 2, 2023

We're using this app to better tell our story on the About and FAQ pages. The default Shopify content is very limiting. The EComposer blocks and sections, however, have nice customization options. Coming from a WordPress block editor background, EComposer is easy to use. There are support articles and videos, but I did need the chat from inside Shopify to reach out about deleting a page, which seems silly. It wasn't a straight forward user experience and no article explained the steps. The online chat representative responded pretty quickly and shared the steps with words and a helpful screenshot.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 6, 2023

Amazing help you get if you dont know what to do :) The chat function is more than helpfull. Thanks again

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 27, 2023

très bonne application, attention tout de même a certains bugs pouvant être ennuyant pour créer , sinon top

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 7, 2023

Great assistance by the Ecomposer team. The app is good still a few things to update but on the good way.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 22, 2023

It's been cool so far. The most helpful tool has been the chat feature with a live rep. Some of the building took extra time to orient myself with the tool. To identify what and where I was making changes. Having a chat made it a quicker process to get questions answered. I didn't have to spend hours YouTubing.

Using app

About 6 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 31, 2022

At first the support was Fantastic, quick and verry competent. I recommend these guys, but the quality in the support is up and down, make sure you get one of the good ones. The app has a nice price tag. After a day or two, the support was slower and slower. A few times the support person just stopped communicating with me. They just left. One time the support helped me with a thing and deleted everything that i had worked on for 4 days!! The comment was something like, "Next time, make sure you save before asking us to help you". This was scary, lucky you can go back in time to reload old versions. The without a doubt best consultant is Jennie, super competent and friendly. There wear several things that the app doesn't do, for example, you can't add a top menu. I needed a 3 step function to chose product that they could not get to work. Make sure you check the mobile version of your page. Mine was really ugly with formats that was really bad. They told me that they need to escalate it to the developers. Strange, since I only use their on built in functions.

Using app

11 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review and on behalf of EComposer, I truly apologize for your experience since it was not smooth as you expected. We tried to cover 24/7 support even on new year's days but the support team will be thinner than on normal days. I really hope for your understanding! For the functions you request, our team has noted back and please rest assured that we will take a look on it soon. Wish you all the best on this new year and we hope to serve you better next time. :) Best, Maria - EComposer Customer Success Manager

4 / 5 Share

Dec. 24, 2022

I recommend this app for all merchants who want to upgrade his/her sales and want's to create creative UI UX for business. I started using this app and it looks quiet impressing. Support team is amazing. Try to use this app and you get amazing discounts when you purchase any one of the premium partners product.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Sincerely thank you for your review which really made our day. We’re glad to be a part of your store’s ecosystem and support you in your growth. :)

4 / 5 Share

Nov. 3, 2022

New to shopify. Ecomposer helped me quite a bit to create the website I want, specially since my website is supposed to be RTL. Susan from customer service was helpful.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

4 / 5 Share

Nov. 2, 2022

Support très réactif, et builder composer accessible et flexible. Je recommande, il manque juste la fonctionnalité d'accéder à la partie html, de l'éditeur de texte.

Using app

12 months

Total reviews

1

Average rating

4.0

Developer Reply

We treasure your feedbacks and we're immediately adding the HTML text editor to EComposer now. Thank you again for invaluable time and words for EComposer.

4 / 5 Share

Oct. 30, 2022

Probably the best page building app on Shopify, really easy to use and lots of great features. Lost one star because it's not mobile optimised. I don't always have time to get my laptop out to change stuff on my store. The Shopify app lets you do almost anything on the app, but this app can only be used on a laptop.

Using app

Over 1 year

Total reviews

6

Average rating

3.0

Developer Reply

Thank you for your great words for EComposer. About the mobile use, actually for page builder app like EComposer, it is not recommended to use the app on mobile. Since EComposer helps you build pages using a live drag drop editor, with hundreds elements options, it's easier for you to customize your website on a large screen like laptop. I hope this make sense and you understand for us. If you need any further assistance, just reach out support anytime. Thank you!

4 / 5 Share

Oct. 20, 2022

Very good page building tool. We found it very easy to work with the tool and found the adaptation to spotify seamless. Maxine was very helpful. No headaches at all.

Using app

About 23 hours

Total reviews

1

Average rating

4.0

Developer Reply

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

4 / 5 Share

Sept. 22, 2022

新規HP立ち上げのためこちらのアプリの導入を検討しました。 まだ実装はできていませんが、初期段階でのチャットのやりとりがスムーズで好印象です。使用してみての使い心地はこれから楽しみです。 Thank you Susan!

Using app

About 1 hour

Total reviews

3

Average rating

4.7

Developer Reply

Your feedback is our treasure! Thank you so much. We would love to know more how we can make the experience even better? :) Let get in touch and we're all ears

4 / 5 Share

Sept. 8, 2022

C'est une bonne application pour effectuer des landing pages. Il y a quelque bug mais le sav est trés réactif

Using app

9 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 7, 2022

Fast support and kind, when I try the plugin I will leave a more in-depth review on its functionality

Using app

15 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 13, 2022

Have not worked with Ecomposer yet but their support is blazing fast and accurate with their response... That's a big plus already!

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

July 15, 2022

J'ai utilisé l'application pour les pages de mon site! Des difficultés à comprendre, mais l'équipe est à votre écoute et c'est appréciable! Dommage que ça ne soit pas en français.

Using app

Over 1 year

Total reviews

2

Average rating

2.5