All reviews

Rating Breakdown

  • 5
    93% (3,238 ratings)
  • 4
    2% (68 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 97% (3,230)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 19, 2024

Thanks for the great support team. Andy helped me find the issues and fix them quickly.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Support is fantastic! I ran into some minor issues initially. Susan was super helpful in resolving them in minutes and getting right back on track. Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

Anna was a great help!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

Great app with excellent customer support! Caroline guided me through the entire process of setting up my landing pages.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

Great and quick response from Andy. Thanks a lot!

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

Andy is the best person for the E-composer. I appreciate it he is a great person.

Store

My Store

Using app

About 16 hours

5 / 5 Share

Aug. 17, 2024

Excellent Service, Extremely helpful! Eric is a wizard.

Store

My Store

Using app

About 3 hours

5 / 5 Share

Aug. 17, 2024

Its a good product but the 24/7 support is what makes this app worth the $$. I was able to do some of the items I was hoping for but still working out a few of the others. Jade was well knowledgeable about what the app does and doesn't do, which saves me a lot of time. Better to pay the few extra bucks now to save the time, because you can't buy that time back later. Also came back later and took advantage of the Buy a partner theme and get 6 months free deal, then Lily was able to get us setup with the promo upgrade quickly.

Store

7OH+

Using app

12 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Aug. 16, 2024

Customer service was very good and quickly answered the questions I had.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

This is worth your money! Great service. The team is always wanted to help you. As a webdeveloper I want to try new things, and they are were welcome to help you with it. Andrew helped me a lot. I have asked him about a third party plugin to customize some elements. At first I tought well I don't think they can help me because it is a third party plug-in. Andrew came with a solution, I was very much suprised! Thanks a lot!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Ecomposer is the best theme builder for shopify. Andrew the support is really helping me whenever i have problem . Thank you!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Excellent application to build pages templates for the shopify,and good customer service.

Store

Velonae

Using app

About 1 month

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 15, 2024

The app its self is pretty frustrating to use. Its not very intuitive, its more techy and takes alot of frustrating time to execute very simple things. It could be designed better. Thank god for their amazing support though, small things i was able to get assistance with Eric was very helpful and made the tweeks i needed to complete my project.

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

Developer Reply

Hi Shaundra, This is Anna, Customer Success Manager at EComposer. I hope you're doing well. First of all, I am truly sorry for your experience which I understand that does not meet your expectations. If possible, I hope you could take a few minutes to share us more about your feedback about the app so we can improve it and we will be very grateful to you. Again, I am sorry for what happened. I hope for your kind understanding and giving us more space to get better. Warm Regards, Anna

5 / 5 Share

Aug. 15, 2024

Great customers service always here to help

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Anna helped me with super fast support!

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Great Customer support from anna! she helped me so much with configuration!!

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Eric is so fast and helpful. I am really impressed by his service. Like wow, incredible.

Using app

1 day

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 14, 2024

thanks eric

Store

HyPrim

Using app

About 16 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 14, 2024

thanks

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Support rapide et réactif (Eric). Très appréciable, merci!

Using app

2 days

Total reviews

13

Average rating

5.0