All reviews

Rating Breakdown

  • 5
    97% (3,170 ratings)
  • 4
    2% (68 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 97% (3,163)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 23, 2024

Andrew was beyond helpful. He even used a video tutorial to show me the step by step requests. Great teacher and attention to my requests.

Store

NewGel+

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2024

I switched from WordPress to Shopify, and from Elementor to EComposer. The process was very smooth. I think it is better than elementor, because when I used elementor, the editor often crashed, which might be due to the server. But for various reasons, I switched from WordPress to Shopify. This editor gave me a good feeling, it is easy to adapt to, and it is very comfortable to use. There will be no lag or web page crash. I like it very much! ! ! Keep going, I hope it will be better. I support you.

Store

INNOVV

Using app

33 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2024

Thank you my dear Olivia for your kind support.

Using app

9 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 23, 2024

It pains me to do this but unfortunately I have to revise my review as they basically cost me everything and my entire store is shot because of their actions. Be aware that if you have to deactivate your store for any period of time, they will delete all of your templates and data after 30 days. This is what happened to me and it resulted in my entire business going under. Templates gone that I spent hundreds of hours creating and perfecting and even writing custom code for. It's just not a professional way to manage a service if you're charging the amount you are per month. I cannot recommend this app as they hold your data for ransom essentially and that's not fair to the user. This is not a good experience and it has cost me everything and a lot of wasted time and turmoil. They also will only email you the warning of deleted data about 1 day before they delete it which is malicious.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, This is Maria, Customer Support Manager at EComposer. First of all, I would like to send you my deepest apologies for your experience with us. About your pages created in EComposer, we will remove all data after 30days of uninstallation to ensure user data privacy. An email will be sent to the user right after uninstalling the app to notify them about data removal. But in your case, you actually deactivated your store, and your pages were deleted from EComposer. We tried to restore everything for you, and I hope they are all good now. We will also update our logic to keep customer pages after the store is deactivated so that you can come back anytime. I hope we have more chances to assist you better in the future. Thank you for still being with us. Best regards, Maria

4 / 5 Share

July 23, 2024

Easy to use for the most-part, but often find I run into really confusing problems that don't have straight-forward fixes. The support team are fantastic though!

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

July 23, 2024

Andy from support has been quick and very helpful.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2024

Great app and even better support

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

July 22, 2024

This tool has been invaluable in helping me to design and build out my store on Shopify. The basic design tool was not enough to bring my vision to life. Having a design and development background helped immensely and the team at Ecomposer is super responsive and very helpful in the process. I look forward to continuing my design and development with EComposer.

Store

My Store

Using app

About 1 month

5 / 5 Share

July 22, 2024

I haven't been using this feature for too long yet, but so far it's very easy to use with still a lot of customizable options. I wanted to add a feature, and when I contacted support Olivia responded within minutes with a helpful correct answer. I also messed up part of the design and couldn't figure out what I did, so I messaged again and within a minute it was fixed. As someone that works with a lot of different systems, I can honestly say I haven't had someone that fast in a long time!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2024

Makes it really easy to design pages. The customer service is fast and really great.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 22, 2024

Nice job with EComposer Landing Page Builder with great support @Caroline

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 22, 2024

The customer service was exceptional, as they kept me updated throughout the entire process. I had a question about the video uploading, and their support team responded promptly and professionally. Overall, my experience with Jade was outstanding.

Store

My Store

Using app

About 2 hours

5 / 5 Share

July 21, 2024

Good job to Jade expert of the App

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2024

Fantastic customer service. Very easy to use to get our landing pages just like we want. Love love love this app!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2024

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2024

Anna was awesome and help me upgrade to 6 months of Ecomposer. Glad she was there to help

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2024

Great app. Very nice support.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2024

The technician responded quickly and the problem was resolved quickly with the help of the technician

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2024

Best and Easy Plugin for using template for page ... I trying several plugin but this best for me and support is great to support in any case

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 18, 2024

The app and their support is great. Caroline was really helpful when I had a doubt and helped me by recording an video of how to get things done

Using app

27 days

Total reviews

2

Average rating

5.0