SendWILL Popup Email Marketing
Send newsletters and grow sign ups with email popup windows
Rating
4.9
feedback
7,133
chart
#138
All reviews
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March 26, 2026
March 26, 2026
March 26, 2026
The second I install this email pop up it apparently opens a security breach and it allows a ton of fake customer accounts to be created. I have spam bots checking my cart and doing fake check out. I had to circle back with Shopify for them to put a security patch back in and it stopped.
Hi Coral Strands, We take security and the integrity of our app extremely seriously, and we were concerned to see your feedback. However, after a thorough internal audit, we would like to clarify a few technical facts to address this misunderstanding. Our app is equipped with multiple layers of industry-standard protection, including reCAPTCHA (bot protection), Double Opt-in, and advanced front-end encryption. These features are specifically designed to block the exact "spam bot" activity you described. Furthermore, we have no other reports of similar issues from our global user base, which confirms that our security protocols are functioning as intended. Often, automated bots target standard, unprotected Shopify forms (such as native login or footer sign-ups) that lack these advanced defenses. Since we have no record of you contacting our support team prior to this review, we haven't had the chance to help you identify the true source of these bot registrations. We would appreciate the opportunity to review your store's logs alongside our security team to help you identify the exact source of this activity. Please reach out to us at [email protected] so we can provide the clarity and support you need. Best regards, SendWILL Team
March 25, 2026
March 24, 2026
Thank you so much for your help! I was having an issue (my fault) and Ria fixed it fast!
March 24, 2026
March 23, 2026
March 22, 2026
Awesome customer service and helped me troubleshoot to find me a solution quick! I strongly recommend!
March 22, 2026
March 21, 2026
March 20, 2026