All reviews

Rating Breakdown

  • 5
    97% (9,244 ratings)
  • 4
    2% (207 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)
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3 / 5 Share

Sept. 3, 2024

Just installed. Easily set up with a lot of modification features. It did not work with our theme. Had to uninstall

Using app

42 minutes

Total reviews

2

Average rating

3.5

3 / 5 Share

Aug. 28, 2024

Using app

About 1 hour

Total reviews

1

Average rating

3.0

3 / 5 Share

July 29, 2024

Using app

--

Total reviews

3

Average rating

4.3

3 / 5 Share

June 25, 2024

Was surprised that they dont even have the very basic email form option to add Optional Questions. Like I've always added to my email forms for the past 15 years, the extra question, "Your Interests". And no one at this company thought of that?? I guess being free, I shouldn't complain. But it makes the App usless for my needs, free or not.

Using app

About 1 hour

Total reviews

1

Average rating

3.0

3 / 5 Share

Jan. 29, 2024

Using app

3 days

Total reviews

1

Average rating

3.0

3 / 5 Share

Dec. 14, 2023

not very customizable popups, only opt in style popups are available

Using app

20 minutes

Total reviews

1

Average rating

3.0

3 / 5 Share

Jan. 22, 2024

super easy to setup. exactly what i was looking for EDIT: so their app allows spammers to use it for some reason, but it will only show me those fake customers in the shopifyu customer segment, but if you use the app to see the new customers it doesnt show them, almost like they are fudgin the numbers for some reason. uninstalled as its messing up our real customer list, 5 thousand fakes i need to delete now

Using app

About 2 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Nov. 16, 2023

yet to check the results

Store

Sanjoni

Using app

7 months

Total reviews

1

Average rating

3.0

3 / 5 Share

March 14, 2023

Hello there, We have uninstalled the app as there was some problem with the Email popup, but it still showing up on our website. Can you please let us know how we can delete the pop up? Is there something we need to do with Code? It is very frustrating for mobile users as the screen is being obstructed by the pop up. Looking forward to your response. Regards, KTC Can you please share your email id?

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

We sent the email from [email protected], thank you so much! Hi there, Thank you for your trust and taking the time to leave a valued feedback for us. We are terribly sorry for the inconvenience brought to you. Our tech team has completely checked this issue, and the cause and solution were sent to your email your email through our official email. Please kindly have a check. Much appreciated for your time! Kind regards, EcomSend Team

3 / 5 Share

Feb. 1, 2023

App is easy to set up. The problem is the photo feature on the pop-up is quite limited. It only works well in background, if you add photo to different location such as centre, left or right, either it didn't show up on Mobile View or it will be stretch on Desktop View. On top of that, this app requires your customers to subscribe/leave their email, they can't move on without adding their email. Overall, good free app.

Using app

About 3 hours

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, Thank you for your trust and taking the time to leave a valued feedback for us. We are so sorry for the inconveniences brought to you. We attach great importance to the questions and suggestions raised by our users. For the two questions you mentioned, our specialist and product manager have contacted you by email. If you could spare a minute to have a check, we would much appreciate it! Kind regards, EcomSend