EcomSend Pop Ups, Email Popups
Email Popup, Newsletter, Grow Your Marketing List - EcomSend
Rating
5.0
feedback
11,445
chart
#118
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Nov. 13, 2024
Marj was very helpful and provided very helpful support. MY only disappointment was that in the old store we collected emails but not the first names. And when it came to importing the emails she said that she was unable to extend help there which is perfectly understandable as that was under Shopify control. So strangely i now have a lot of customers with no first names and only their emails as their names. Marj said that that depends on the set up of the app so it seems that its the earlier person who set up the shop that made the mistake. I could understand some people not putting in their real names or maybe even not filling it up which should be made mandatory (by the app) Otherwise when emails are sent out we would have their email addresses in pace of their names when the email is sent out.
Sept. 12, 2024
so far so good
Hi there, I'm reaching out to let you know that we've taken note of your recent 2-star review. We understand that every client has distinct tastes and requirements, and we're eager to gain a deeper insight into your experience. Our goal is to tailor our services to meet your expectations better. Rest assured, we value your patronage immensely and are more than willing to work closely with you. We're committed to crafting a solution that aligns perfectly with your needs. It's our pleasure to offer a range of flexible options and personalized solutions designed to address the diverse needs of our clients. Thank you for choosing us, and we look forward to further discussions on how we can serve you better. Warmest Regards, Hugo EcomSend Team