CW Email Popup Email Marketing

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by team members like Duy, Tessa, Ria, and Mia. Customers appreciate the quick and helpful responses they receive when facing issues or needing assistance with the app. The support team is described as friendly, knowledgeable, and efficient in resolving queries. Users also highlight the app's ease of use, seamless integration, and effectiveness in capturing emails and driving sales. However, there are a few negative reviews that mention dissatisfaction with the app's pricing changes, limited customization options, and unexpected plan upgrades that led to additional costs.