EcomSend Pop Ups, Email Popups
Email Popup, Newsletter, Grow Your Marketing List - EcomSend
Rating
5.0
feedback
12,556
chart
#99
All reviews
Rating Breakdown
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Jan. 27, 2025
BEWARE!! THey are now Requiring Personal Sensitive Information. EcomSend Popups needs access to: View personal data Store owner Phone number, physical address View and edit store data Edit your Online Store Metaobject definitions View other data Locations
Hi CVTreasures, We noticed your recent 1-star review and wanted to reach out personally to address your concerns about app permissions. As a Shopify app developer, we work within Shopify's authorization framework to deliver our services. Every app installation requires specific permissions granted through Shopify's system to function properly. When you initially installed EcomSend, you approved core permissions including "View personal data" and "View and edit store data." Our latest update introduced a birthday collection feature that stores data in Shopify's metafield system, necessitating additional metaobject permissions. When any app updates on Shopify, the platform requires a full reauthorization of all permissions - this is standard Shopify protocol, not specific to EcomSend. We take data privacy extremely seriously. Our team ensures that all permissions are used solely for app functionality and Shopify marketing integration. For perspective, you'll find that other popup apps on the platform require similar permission sets. We're committed to transparency and would welcome the opportunity to discuss any specific concerns you may have. Best regards, The EcomSend Team
Aug. 6, 2024
Presented a problem to the live chat about the success status not showing for the user, and they send back a fake screenshot or a photo from another website showing the problem was solved! The text and buttons of the pop up were even differently configured. They did not even bother to check my website or settings. The problem of course was never solved. This is only to be used as a simple email submitting form, nothing more.
Dec. 6, 2023
Mig was a cherry, excellent help. However, the app does not work for my needs. I wanted to offer a pop up that gives a discount to first time customers. You cannot easily do this. The app gives a discount to any first time users of the app's pop up. The app's pop up, not your customer database. And as a result, any of your existing customers will be able to again get a 1st time discount if they sign up.
Oct. 8, 2023
Didn't have what I needed which was a clickable link to pull up the pop up in blog posts. After I uninstalled it, it somehow stayed on my site and now won't go away!!!