SendWILL Popup Email Marketing
Newsletter pop up window SMS & email popup for more...
Rating
4.9
feedback
7,130
chart
#124
All reviews
Review RSS Feed
Jan. 26, 2026
They say they have "seamless integration" but after installing the app, CS say they don't have this feture or even importing subscribers. what a lie
Jan. 12, 2026
We had a good experience with this app in the past and found it convenient to use. Unfortunately, the popups have recently stopped working on our store without any changes on our end. We’ve double-checked the settings, but the popup no longer appears.
Nov. 13, 2025
Not a good experience, app is not in a working state. Raise the issue with their "support", did not hear back with resolution. I had to follow up with them, just for them to re-set all of my drafts AND STILL DID NOT FIX THE PROBLEM. Just for them to later say that they will fix it by the end of the month???? What kind of support is that? And what kind of technical team that overwrite just for it not to be fixed?? I doubt any of these 5 star reviews are real people. Not an easy platform to use either, very clunky.
Nov. 10, 2025
Absolute catastrophy. went well until I tried to switch automation from Email and flow to Trustoo. Has blocked all my workflow, takes ages to personalize a mail as it is super slow. They have blocked all my flows because they wanted me to clean my bounced contacts (280 contacts). Now everything is blocked. Customers cannot do any newsletter subscription anymore as no automation runs and customer support isn't available to fix things before 24-48h. That is so much potential orders lost. Just don't try
Aug. 7, 2025
July 28, 2025
After a few weeks of use, the app suddenly wants more access to sensitive data like customer details or shop orders, etc. So, the app is uninstalled now.
July 26, 2025
After using it for a couple of days, I'm now asked to give a whole lot more customer and store data (view and edit), in order to continue using it. Other than that: Buggy, hardly works, extremely unprofessional support. Can't really recommend.
May 18, 2025
The APP is useless in the EU, because it doesnt support OPT-IN. Not the Shopify standard on and with FLOW its not possible to add a LINK in the EMail for OPT IN Date documentation. Please integrate that soon!
Jan. 27, 2025
BEWARE!! THey are now Requiring Personal Sensitive Information. EcomSend Popups needs access to: View personal data Store owner Phone number, physical address View and edit store data Edit your Online Store Metaobject definitions View other data Locations
Hi CVTreasures, We noticed your recent 1-star review and wanted to reach out personally to address your concerns about app permissions. As a Shopify app developer, we work within Shopify's authorization framework to deliver our services. Every app installation requires specific permissions granted through Shopify's system to function properly. When you initially installed EcomSend, you approved core permissions including "View personal data" and "View and edit store data." Our latest update introduced a birthday collection feature that stores data in Shopify's metafield system, necessitating additional metaobject permissions. When any app updates on Shopify, the platform requires a full reauthorization of all permissions - this is standard Shopify protocol, not specific to EcomSend. We take data privacy extremely seriously. Our team ensures that all permissions are used solely for app functionality and Shopify marketing integration. For perspective, you'll find that other popup apps on the platform require similar permission sets. We're committed to transparency and would welcome the opportunity to discuss any specific concerns you may have. Best regards, The EcomSend Team
Aug. 6, 2024
Presented a problem to the live chat about the success status not showing for the user, and they send back a fake screenshot or a photo from another website showing the problem was solved! The text and buttons of the pop up were even differently configured. They did not even bother to check my website or settings. The problem of course was never solved. This is only to be used as a simple email submitting form, nothing more.
Dec. 6, 2023
Mig was a cherry, excellent help. However, the app does not work for my needs. I wanted to offer a pop up that gives a discount to first time customers. You cannot easily do this. The app gives a discount to any first time users of the app's pop up. The app's pop up, not your customer database. And as a result, any of your existing customers will be able to again get a 1st time discount if they sign up.
Oct. 8, 2023
Didn't have what I needed which was a clickable link to pull up the pop up in blog posts. After I uninstalled it, it somehow stayed on my site and now won't go away!!!