All reviews

Rating Breakdown

  • 5
    98% (6,947 ratings)
  • 4
    2% (147 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (13 ratings)

Reviews with Text

  • 70% (4,978)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2024

I installed this app for an easy and free popup solution. The popup creator was so simple to use and I loved the popup widget that stays on the page in case someone opts not to subscribe. I messaged support for some help with setup and customization. Ria helped me, she was very responsive and helped me solve my issue right away. Very impressed and will definitely recommend!

Using app

36 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

great communication very proffesional

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Had an issue where the apps code conflicted with my shopify theme code. They managed to fix the issue within 24 hours and the customer support was fantastic!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

App has very good technical support team.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Amazing

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

O melhor de todos

Store

TONZI

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Works great and support is awesome and quick!

Using app

35 minutes

Total reviews

1

Average rating

5.0

3 / 5 Share

Sept. 3, 2024

Just installed. Easily set up with a lot of modification features. It did not work with our theme. Had to uninstall

Using app

42 minutes

Total reviews

2

Average rating

3.5

5 / 5 Share

Sept. 3, 2024

Great customer service - vey quick response and very helpful.

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

So far so good!

Store

NVX

Using app

26 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Using app

35 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Good app. Like it a lot.

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Great and free

Store

Vizn

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Easy to use, good customer support

Store

SOO

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Awesome app, awesome people!

Store

JVL

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Very easy to use! Customer service is very helpful and quick! Highly recommend this app.

Using app

35 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2024

Love this, just used it to replace another one I have.

Using app

40 minutes

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 27, 2025

BEWARE!! THey are now Requiring Personal Sensitive Information. EcomSend Popups needs access to: View personal data Store owner Phone number, physical address View and edit store data Edit your Online Store Metaobject definitions View other data Locations

Using app

5 months

Total reviews

2

Average rating

1.5

Developer Reply

Hi CVTreasures, We noticed your recent 1-star review and wanted to reach out personally to address your concerns about app permissions. As a Shopify app developer, we work within Shopify's authorization framework to deliver our services. Every app installation requires specific permissions granted through Shopify's system to function properly. When you initially installed EcomSend, you approved core permissions including "View personal data" and "View and edit store data." Our latest update introduced a birthday collection feature that stores data in Shopify's metafield system, necessitating additional metaobject permissions. When any app updates on Shopify, the platform requires a full reauthorization of all permissions - this is standard Shopify protocol, not specific to EcomSend. We take data privacy extremely seriously. Our team ensures that all permissions are used solely for app functionality and Shopify marketing integration. For perspective, you'll find that other popup apps on the platform require similar permission sets. We're committed to transparency and would welcome the opportunity to discuss any specific concerns you may have. Best regards, The EcomSend Team