All reviews

Rating Breakdown

  • 5
    97% (6,948 ratings)
  • 4
    2% (151 ratings)
  • 3
    0% (14 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (17 ratings)

Reviews with Text

  • 69% (4,927)
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5 / 5 Share

Nov. 12, 2025

spontane antwort , guter service

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Super l'aide et la réactivité apportées par Ria ! Great !

Using app

5 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 12, 2025

Had a great experience with Ria! She quickly helped me configure the newsletter popup just the way I wanted.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Using app

1 minute

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 11, 2025

Love the app, it's not glitchy like some of the others and when I had a question their chat was a real person and responded within a minute (amazing!). I'm only giving it 4/5 stars because I really wish it had more of a variety of font style and size options.

Using app

41 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 11, 2025

Excellent support, Thanks Amelia!

Store

Kansha

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Support has been excellent and incredibly quick to respond to all my questions, Tessa was especially helpful!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Je suis très satisfaite de cette application. Elle est très facile d'utilisation et la configuration est rapide. De plus, le support client est extrêmement réactif. Merci à Ria pour son aide rapide et efficace.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Using app

About 2 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 10, 2025

Absolute catastrophy. went well until I tried to switch automation from Email and flow to Trustoo. Has blocked all my workflow, takes ages to personalize a mail as it is super slow. They have blocked all my flows because they wanted me to clean my bounced contacts (280 contacts). Now everything is blocked. Customers cannot do any newsletter subscription anymore as no automation runs and customer support isn't available to fix things before 24-48h. That is so much potential orders lost. Just don't try

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Hi there, We are sincerely sorry for the frustration this has caused. As a free app, our goal is to help merchants grow without extra costs, and we hate to hear that your experience during migration was anything but smooth. To clarify the "block": Our system automatically pauses flows when high bounced contacts (280 in this case) are detected. This isn't to slow you down, but to protect your store's domain reputation. If we allowed emails to be sent to invalid addresses, your domain could be blacklisted by Gmail/Outlook, which would permanently damage your email deliverability and future sales. Regarding the support delay and editor speed, we sincerely apologize. We are a small team dedicated to keeping this app free for the community, and we are working hard to improve our response times and app performance. We want to ensure you get the best results. Please reach out to us at [email protected]—we’d like to manually review your list and help you clean those bounced contacts so you can get your automations back online safely and quickly. Best regards, SendWILL Team

5 / 5 Share

Nov. 10, 2025

Good support from Ria. Thanks

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Fast help ;) thank you

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Brilliant for a small startup like mine - thanks from choux-choux.world !

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Excellente application avec un support très réactif. Ma demande a été prise en charge et résolue très rapidement. Merci beaucoup à Tessa !

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

The app is easy to use — I created the email in just a few minutes. For a small issue, I received immediate support from Amelia. I highly recommend it!

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Ria really helped me

Store

Xarlo

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Using app

About 1 hour

Total reviews

2

Average rating

5.0