All reviews

Rating Breakdown

  • 5
    97% (6,964 ratings)
  • 4
    2% (149 ratings)
  • 3
    0% (14 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (19 ratings)

Reviews with Text

  • 69% (4,926)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 14, 2023

Honestly I've never had better customer service form any company, ever. Great product and with their team at hand rest assured you're going to get what you want to collect info on your website!!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We are happy to hear that our support team has been competent and attentive to your needs. We look forward to continuing to meet your expectations and thank you for your recommendation.

5 / 5 Share

June 14, 2023

Definitely a steal. pop up is simple and reliable. CS was super helpful too. Thank you MIG for the explanation.

Store

PARCA

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

5 / 5 Share

June 14, 2023

great customer service. great app so far. might make a request to see if the form can be embedded on a page. thanks

Using app

31 minutes

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

5 / 5 Share

June 14, 2023

Just added the app, so far very responsive chat support to remove their "powered by" phrase, which I suppose is a welcoming intro to them and am writing this review at their request. I tried a few pop-up apps before this, and by far this has been the easiest to use and it seems to work flawlessly with Shopify. I use Shopify email so that integration was very important to me. So far so good!

Store

PO-EM

Using app

31 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

5 / 5 Share

June 14, 2023

10 / 10 great app!!! i will recomend it to all my friend, of course tthe staff is greatt keep the good work

Store

Ortier

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We are happy to hear that you find our application easy to use and that our support team has been competent and attentive to your needs. We look forward to continuing to meet your expectations and thank you for your recommendation.

5 / 5 Share

June 14, 2023

Great app and customer service. Lovin it. I would love to recommend this app to my friends, client and others.

Store

Eagll

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We are happy to hear that you find our application great to use and that our support team has been competent and attentive to your needs. We look forward to continuing to meet your expectations and thank you for your recommendation.

5 / 5 Share

June 14, 2023

Nice Nice Nice Nice! Five stars for them. Elly help us a lot. We appreciate their timely assistance.

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that Elly was able to provide you with great and instant support. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out to us again.

5 / 5 Share

June 13, 2023

Great profitable feature which u can customize very easy to your own style. Beside a great app, a VERY good customer service! Got responded within a minute. 100% recommended!

Store

Ryer

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We are happy to hear that you find our application easy to use and that our support team has been competent and attentive to your needs. We look forward to continuing to meet your expectations and thank you for your recommendation.

5 / 5 Share

June 13, 2023

NICE APP i WOULD HIGHLY RECOMMEND. I hope I can receive a lot of orders after using this pop up function

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

5 / 5 Share

June 13, 2023

Love the support from the team. Had the chance to talk to Mig and she was so fast to help on my issue. I have just started using this app and hope to continue using it for long.

Store

Sanduk

Using app

15 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that Mig was able to provide you with great and instant support. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out to us again.

5 / 5 Share

June 12, 2023

10/10 great free addition to my store, love it! also Elly was very helpful, great communication & helped me remove the branded watermark

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that Elly was able to provide you with great and instant support. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out to us again.

5 / 5 Share

June 12, 2023

App is easy to navigate and when needing help, Mig was super helpful and fast to answer!! Definitely will be keeping this app for my site.

Store

be:)

Using app

15 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that Mig was able to provide you with great and instant support. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out to us again.

5 / 5 Share

June 12, 2023

Great app, easy to use and customize. No problems. Also the customer care is very kind. They reply within minutes.

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

5 / 5 Share

June 11, 2023

Very powerful app with tons of options! Support was super helpful. Highly recommend using these guys.

Using app

29 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

5 / 5 Share

June 11, 2023

I'm working on website upgrades and the customer service was stellar. Mig was amazing in helping me to get a better understanding of how things work and where to find follow-up support. I am excited to be on board with EcomSend!!!

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that Mig was able to provide you with great and instant support. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out to us again.

5 / 5 Share

June 10, 2023

Loved the prompt customer service! It took them like 2 minutes to remove the branding from the pop up. I can't wait to use it for my customer emails.

Using app

9 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We are glad to hear that our support team was able to assist you quickly and efficiently. We strive to provide excellent customer service and are always here to help with any questions or concerns you may have.

5 / 5 Share

June 10, 2023

So far, this app is great and the customer service is very friendly and helpful. Very easy and simple to use. No issues thus far, plus it is free!

Using app

37 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

5 / 5 Share

June 9, 2023

Loving it so far! It was very easy to set up, well designed, and it was nice to have support along the way. Thank you!

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

5 / 5 Share

June 9, 2023

Easy to use so far love the simplicity of using it, I hope it stays free. Thank you. Make more such products

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

5 / 5 Share

June 9, 2023

This app is easy to use and offered great customer service when I had contacted them to remove the branding.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We are glad to hear that our support team was able to assist you quickly and efficiently. We strive to provide excellent customer service and are always here to help with any questions or concerns you may have.