All reviews

Rating Breakdown

  • 5
    97% (6,929 ratings)
  • 4
    2% (147 ratings)
  • 3
    0% (14 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (21 ratings)

Reviews with Text

  • 69% (4,890)
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5 / 5 Share

Nov. 11, 2025

Using app

About 2 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 10, 2025

Absolute catastrophy. went well until I tried to switch automation from Email and flow to Trustoo. Has blocked all my workflow, takes ages to personalize a mail as it is super slow. They have blocked all my flows because they wanted me to clean my bounced contacts (280 contacts). Now everything is blocked. Customers cannot do any newsletter subscription anymore as no automation runs and customer support isn't available to fix things before 24-48h. That is so much potential orders lost. Just don't try

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Hi there, We are sincerely sorry for the frustration this has caused. As a free app, our goal is to help merchants grow without extra costs, and we hate to hear that your experience during migration was anything but smooth. To clarify the "block": Our system automatically pauses flows when high bounced contacts (280 in this case) are detected. This isn't to slow you down, but to protect your store's domain reputation. If we allowed emails to be sent to invalid addresses, your domain could be blacklisted by Gmail/Outlook, which would permanently damage your email deliverability and future sales. Regarding the support delay and editor speed, we sincerely apologize. We are a small team dedicated to keeping this app free for the community, and we are working hard to improve our response times and app performance. We want to ensure you get the best results. Please reach out to us at [email protected]—we’d like to manually review your list and help you clean those bounced contacts so you can get your automations back online safely and quickly. Best regards, SendWILL Team

5 / 5 Share

Nov. 10, 2025

Good support from Ria. Thanks

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Fast help ;) thank you

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Brilliant for a small startup like mine - thanks from choux-choux.world !

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Excellente application avec un support très réactif. Ma demande a été prise en charge et résolue très rapidement. Merci beaucoup à Tessa !

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

The app is easy to use — I created the email in just a few minutes. For a small issue, I received immediate support from Amelia. I highly recommend it!

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

quick and prompt and super helpful.. kudos! Ria from supprt was awesome!

Store

Kaahu

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Really happy so far with the support which is so important for a beginner. Great professional and friendly.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Using app

22 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Super application et surtout très bon support ! Merci beaucoup à Amelia pour son aide inestimable, qui a rendu mon travail plus facile.

Store

Netjer

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Great free app and very fast support. Can't ask for more!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Store

SAMOSA

Using app

About 3 hours

Total reviews

2

Average rating

5.0