All reviews

Rating Breakdown

  • 5
    97% (6,931 ratings)
  • 4
    2% (147 ratings)
  • 3
    0% (14 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (21 ratings)

Reviews with Text

  • 69% (4,890)
Review RSS Feed Review RSS Feed

1 / 5 Share

April 23, 2026

Limite de envio de emails extremamente baixo, o suporte não ajuda em nada, solicitei o aumento do limite de envio a mais de 2 meses e não resolvem.

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

April 22, 2026

Amelia was very helpful and quick to respond!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2026

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2026

Using app

4 months

Total reviews

3

Average rating

4.3

5 / 5 Share

April 21, 2026

This app is easy to customize.

Using app

2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

April 21, 2026

Glitchy and the app is not user friendly at all. The customer support is also very slow.

Using app

10 months

Total reviews

4

Average rating

3.0

Developer Reply

Dear ReForm Creative Home, This is Joey, the Account Manager from SendWILL. I’ve carefully gone through your review and the entire ticket history. First of all, I sincerely apologize for the experience you’ve had. I truly understand how frustrating this must have been — and I really appreciate how patient and cooperative you’ve been throughout the whole process. Regarding the unprofessional handling from our side, we’ve already conducted an internal urgent review and taken this very seriously, including internal feedback and corrective actions to ensure this won’t happen again. I’d also like to share the latest updates on the issues you mentioned: 1. Email campaign suspension: This has now been fully resolved, and your emails are sending normally. When you reached out yesterday, our dev team was unfortunately offline due to the time difference, but we addressed it first thing this morning and made sure everything is back to normal. 2. Sender name issue: I’ve escalated this to our dev team immediately, and improvements have already been applied. - For your existing automations, we’ve helped update the sender name to “ReForm Creative Home”. - For the scheduled campaign, we’ve also updated it to “ReForm Creative Home” as well. (for campaigns that have already been sent, the sender name unfortunately cannot be changed retrospectively. ) - Moving forward, any new campaigns or automations you create will automatically use your store name “ReForm Creative Home” as the default sender name. We’ve tested everything on our end and it’s working as expected — you can also give it another try on your side. Once again, I’m truly sorry for the inconvenience caused, and I genuinely appreciate you bringing this to our attention — it helped us identify and fix an important issue quickly. We really value your feedback, and it means a lot to us. If everything is now working well on your end, we’d be incredibly grateful if you’d consider updating your review to reflect the resolution — but of course, only if you feel comfortable doing so. If there’s anything else at all, please don’t hesitate to reach out to me directly([email protected]). I’ll make sure to follow through and support you every step of the way. Warm regards, Joey Account Manager SendWILL Team

5 / 5 Share

April 21, 2026

ho ricevuto un ottimo aiuto. in pochissimo tempo ho risolto il problema

Store

William

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2026

My assistant, Tessa, was great. Efficient communication and good service

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2026

Tessa was a FANTASTIC help! She solved all my issues in a matter of minutes.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2026

Great app. Very practical and useful !!!!!!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2026

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2026

Ria solved all the doubts again!

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

April 17, 2026

Amelia helped me fix the issues with the website. Thank you so much!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2026

Hi, I’d like to leave a positive review for Ria. Ria was incredibly helpful, patient, and professional throughout my experience. She responded quickly, understood my needs clearly, and made the whole process smooth and stress-free. It’s rare to encounter such attentive and friendly customer service—she truly went above and beyond. Thank you, Ria, for your excellent support!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2026

I like the app, i finally can customize the popup, where and when i show it. Great assistance.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 16, 2026

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2026

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2026

Very easy to understand and very easy to install :)

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2026

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2026

This app is brilliant 10/10. I have tried several plugins (on Wordpress) to insert a pop up onto my site, but all of them were awful to use, so overly complicated. The was easy and customisable. Wish I'd known about this sooner, would have saved me so much time Thank you. Had additional help resized text which I would never have figured on my own, Amelia gave helped me, she was friendly, polite and professional and I managed to do the change quickly and effectively.

Using app

2 days

Total reviews

1

Average rating

5.0