EcoReturns Returns & Exchanges
Shopify Returns App | Shopify Exchanges | Return portal
Rating
4.8
feedback
150
chart
#1,614
All reviews
Rating Breakdown
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April 11, 2025
Great app! We’ve been using EcoReturns for the past 4 months to manage returns and exchanges, and the process has become significantly smoother and more efficient. The customer support team is also incredibly friendly and helpful. Highly recommended!
March 26, 2025
Worst approach to customers I've ever experienced. I spent months integrating EcoReturns into our carrier; they always promised everything, but it never happened. Additionally, their support is not responding to messages in their own chat!
We are sorry that you had trouble with EcoReturns. As you know that we did a free logistics integration for you. You wanted a functionality that was not offered by the logistics provider, hence we couldn't help you with that functionality. If you would like further support, please do not hesitate to contact us at care@saara.io, and we will do our best to support you. Thank you for trying EcoReturns. Wish you all the best.
March 3, 2025
Best Application For Automation For Returns & Exchange Management with Advance AI Technology
April 21, 2025
We’ve been using Eco Returns for our returns and exchange management, and we’re extremely satisfied with the service. The platform has streamlined our entire returns process, making it much easier for both our team and customers.
March 1, 2025
we faced issue with changing the settings for receiving return products form customers through surface mail instead of airmail for which we were incurring huge charges. it took a while but was sorted in the end. especially Mr.Amit was very helpful in getting this issue sorted as soon as it came to his attention.
Feb. 25, 2025
Worst app ever. There are multiple apps to manage returns and exchanges which are far better. Eco returns will promise you things, and then charge you without telling you and then even stop replying. All their reviews also seem fake. DO not trust them. Try different apps but do not do not use this app unless you want to be charged in millions.
We are sorry that you had trouble with EcoReturns. I believe that your problem was resolved to your satisfaction. If you are still facing issues, please do not hesitate to contact us at care@saara.io, and we will do our best to support you. Thank you for trying EcoReturns.
Feb. 25, 2025
EcoReturns is an exceptional app that has completely transformed the way we handle returns and exchanges on our Shopify store. The user-friendly interface and seamless integration made the setup process a breeze. The AI-driven automation has significantly reduced our manual workload, saving us time and enhancing operational efficiency. Our customers appreciate the self-service feature, which allows them to initiate returns or exchanges effortlessly, improving their overall shopping experience. The customizable return policies give us the flexibility we need to manage different scenarios effectively. What truly sets EcoReturns apart is their outstanding customer support team. They are responsive, knowledgeable, and always ready to help, ensuring a smooth onboarding process and continuous support whenever needed. Since implementing EcoReturns, we've seen a noticeable increase in customer satisfaction and loyalty. I highly recommend EcoReturns to any merchant looking to streamline their return management system and enhance customer experience. It's a game-changer for e-commerce businesses!
Feb. 24, 2025
Good application good support, its very important for us to place return and exchange orders
Feb. 19, 2025
Good application, user friendly interface. Makes returns and exchanges hassle free! Customer support also helpful.
Feb. 19, 2025
Eco-Returns has completely transformed our return process! It’s super easy to use, and the automation has saved us so much time.