EcoReturns: AI powered Returns

GREAT APP, THERE WAS A GREAT HELP FROM MR. AMIT. GREAT SUPPORT

Using Eco Returns for more than 6months now and i must tell you all our returns & exchanges process are working on full Automation. The team has also always been very helpful and available when ever we needed them. Special Thanks to Amit , vivek & Puneeth for Giving best support.

BEST APP TO MANAGE RETURN AND EXCHANGE IN INDIAN ECOMMERCE! ALSO TEAM ARE VERY Supportive.!!! GO FOR IT.!

I am very impressed with the customer support. Talked with Nitin who helped me setup the whole system and has walked us through the process of getting it up and running on our website. Customers so far have been happy with the results. Would defiantly recommend for any business looking to improve their customer experience with returns.

Easy to use and good support and good automation features.

Solved all the problems related to exchange and return. Great app -Happy customer

simple and easy to use to software with brilliant automation and good customer support.

Ecoreturns really helped us saving so much time and money with their automations and Return management system. Their support is also very good, timely and quick. We highly recommend this application.

We recently had the opportunity to experience ECO RETURN's service, and we must say it was a stellar experience. From the moment we initiated the return process, their customer support team was exceptionally helpful and responsive. They guided us through the steps and made the whole process hassle-free. The return was processed promptly, and the communication regarding the status of returns was clear and timely. ECO RETURN's efficiency in handling the return and their commitment to customer satisfaction left me genuinely impressed. Overall, ECO RETURN's service not only met but exceeded my expectations. We will undoubtedly continue to be a loyal customer due to their exceptional service.

I wonder how a customer can give a positive review to Eco-Returns. We have bought the license over 9 months ago. And we are still not live. Not only, took it long time, to get the pricing sorted out (we have 3 websites), but after we did our user testing, we found in 2 days over 10 bugs. And some of them were serious business concerns. Somehow I managed to bypass the system and create a replacement order without paying any extra money. I have raised for each issue a ticket. I send personal messages to the CEO Punith. Appart that my concerns will be considered and i should have patient, not much happened over one months. I see many positive reviews from India. I wonder how many of the them are fake reviews.

we are using eco returns from past 6 month and our return & exchange process is getting so much easier than earlier. Also, the customer support team is so much friendly and helpful. we use automation system for complete return& exchange management, and we'll love to work with them.

Easy to use the application with good support and advance automation with a good consumers returns and exchange portal. Thank you

Very useful app, I am using the free version for now. The support team i also very helpful. Solves many problems

The is app is good and the customer service team is also helpful. Saurav, Amit, Vivek all are extremely efficient.

We had a very complex case (being a marketplace) and the team were very happy to help with all the problems we had. They were responsive and helpful and nothing was too big a problem. The software is good but the helpful team really make it stand out. A big shout out to Saurav who has been great and very patient throughout.

Indian Start-up doing very well. Very helping Customer Care and easy interface. The team during installation guided well and they keep following up for any issues or problems.

We had been looking for a seamless system to manage returns and exchange requests and came across EcoReturns which fulfilled our requirements extremely efficiently. The onboarding, support, post sale services and problem resolution is prompt and extremely efficient. Particularly Jhanvi and Amit have been very supportive and quick to respond to our queries and concerns. All in all great experience, highly recommend it!

Ecoreturns is an amazing AI-based returns/exchange app that we have come across. The team is also very helpful and has helped us with all the queries quickly.

We have just recently started using EcoReturns, but are so far very happy with our experience. The platform is super intuitive and easy to set up with Shopify and various transport partners. We have now activated 2 of our 4 Shopify stores and have been very satisfied with the support and onboarding from Saurav and his team.

We did a proper RPF process where we benchmarked different return systems. EcoReturn did win the process. We spent a lot of time to test the system and to my surprise we discovered many bugs we raised to the team. It look quite some time to get it fixed. I was surprised that other customers had not raised these issues previously. After we paid the suscription, we had some other issues and did not immediately set-up the system. A few weeks later when we wanted to set-up the system, the licence was not active any more. I was even more surprised, that i had to show proof that i paid the license. Now, it already over one months that Saurav and other team members have not activated the suscription. I send them daily reminders. But nothing is happening. Also, they promised to integration with ODOO and set up a new logistic partner. I guess these are empty promises.