EcoReturns: AI powered Returns for Shopify

EcoReturns: AI powered Returns

Full Returns, Exchange, Refund & Labels system with AI Agents
Rating
4.9
Feedback
129
Reviews
Chart
#1,872
Shopify

All reviews

5 / 5 Share
June 2, 2023

very satisfied with the service . mr. air has been really helpful and has been solving every query timely. haven't received such good service from anyone till now. much recommended for all brands. !! cheers he helped me with automation for all returns and refunds and its actually very helpful for and easy to use for customers as well as us. we were struggling from really long but they have given a perfect solution.

Store Using app Total reviews Average rating
VAIRE 2 months 3 5.0
Developer Reply

Thank you for your kind words and recommendation. We're delighted to have been able to assist you with automating returns and refunds. If you ever have more questions or need further assistance, please don't hesitate to reach out. Cheers to smoother operations and success for your brand! :)

5 / 5 Share
May 23, 2023

The App is easy to use and have good automation features with all the intregation supported. AI growth tools helps in reducing the returns.

Store Using app Total reviews Average rating
Trend Arrest About 1 month 1 5.0
5 / 5 Share
May 16, 2023

Team is very supportive. It is good with automation . Features are upgraded quite frequently which adds value

Store Using app Total reviews Average rating
diamondlady About 2 months 6 5.0
5 / 5 Share
May 9, 2023

Excellent team, helped us in every step while onboarding & any issues after. Helped us integrate with vamaship & shiprocket sucessfully.

Store Using app Total reviews Average rating
The Vasiliki About 1 month 1 5.0
5 / 5 Share
April 21, 2023

We Love Eco Returns. It has streamlined and made returns and exchanges so easy! Their team walked us through every step of implementing and configuring our account to match our needs. Their customer support is Excellent.

Store Using app Total reviews Average rating
Avani Jewelry About 2 hours 2 5.0
5 / 5 Share
April 17, 2023

Very helpful and informative. Good Team during onboarding process and implementation. Highly recommended!!!

Store Using app Total reviews Average rating
The Smug Dog About 19 hours 1 5.0
5 / 5 Share
April 1, 2023

As a user I found super helpful and easy to use. And the team was very very helpful, they guided pretty well. They are always reachable on mails and calls. The plan also turns out to be pretty economical rather than investing in a resource to handle returns. Customer also find it easy to use from our SHOPIFY STORE. One other advantage is customers can create exchange request as well and select new products, and it is quite a smooth process. My only suggestion would be to add more courier partners in their platform who can manage reverse pick ups.

Store Using app Total reviews Average rating
Klingaru 3 months 2 4.5
Developer Reply

Thank you so much for your review! We absolutely love hearing about your positive experience with EcoReturns. Also, our team is working constantly on adding new courier partners for reverse logistics. If you need us to add any specific reverse logistics partner, don't hesitate to reach out to us :)

5 / 5 Share
March 24, 2023

Ecoreturns are really good. The app has a "LOT" of features that the e-commerce business would need for accepting returns/exchanges. I highly recommend the app. I use it in my store and I am really happy with it. It also makes it easier for customers and also allows customers to stay updated on their returns/exchanges. the email/text feature makes it stand out from a lot of other apps!

Store Using app Total reviews Average rating
Developer Reply

Thank you for your wonderful review! We're thrilled to hear that you find Ecoreturns to be a valuable asset for your brand. We take pride in offering a comprehensive set of features to streamline returns and exchanges. It's great to know that our email/text feature has made a difference. Your recommendation means a lot to us, and we're here to continue providing top-notch support for your store. Thanks again!

5 / 5 Share
March 17, 2023

Eco Return is the best app to manage your E-commerce Returns and Exchange. Very easy system & Dashboard to understand. Supportive people and Amit is the best and very genuine person who always help you when you have queries. Thank you for your guidance and support... will look forward same in future.

Store Using app Total reviews Average rating
Hair Drama Company About 1 month 3 5.0
Developer Reply

We're thrilled to hear that you find EcoReturns to be the best app for managing returns and exchanges. We're here to continue assisting you in the future, and your feedback is much appreciated. Thanks for choosing Ecoreturns!

5 / 5 Share
March 15, 2023

This is the best return management system I have ever used so far. The support is very fast. I will suggest everyone to use Eco return for return management.

Store Using app Total reviews Average rating
Hush & Wear 5 months 1 5.0
5 / 5 Share
Feb. 28, 2023

Saurav was extremely helpful and accommodating in getting us set up to test the Eco Returns platform.

Store Using app Total reviews Average rating
TWOOBS 3 months 7 5.0
5 / 5 Share
Feb. 15, 2023

Very good and kind service, they explain every step in detail! They also have an API implemented software especially for our company!

Store Using app Total reviews Average rating
Napson 15 days 1 5.0
5 / 5 Share
Feb. 13, 2023

Best & fast service. Most important is very quick and fast response from customer support team & amazing app with all integration.

Store Using app Total reviews Average rating
CAVA athleisure 4 months 1 5.0
5 / 5 Share
Feb. 6, 2023

Stellar Customer Support! Always available to hold your hand through the process, they will make sure the job is done and take part in testing the changes out.

Store Using app Total reviews Average rating
Maa And Baby 1 day 1 5.0
Developer Reply

Thank you for your kind words! We're here to assist you every step of the way and ensure your needs are met. If you ever need further assistance or have more questions, don't hesitate to reach out. Your satisfaction is our priority, and we appreciate your feedback!

5 / 5 Share
Feb. 3, 2023

Great Returns app to manage return and exchange s in a very simple and easy way with super customer service.

Store Using app Total reviews Average rating
Stanwells Kids 10 days 12 4.7
5 / 5 Share
Feb. 1, 2023

Amazing Service and automation features for returns and exchanges . The customer support team provides the best support.

Store Using app Total reviews Average rating
Masha Sleepwear 3 months 3 5.0
5 / 5 Share
Nov. 7, 2025

Customer service is the best and provides the right solutions at the right time. The application is very easy to use and very convenient to process all the returns and exchanges requests with real-time automation

Store Using app Total reviews Average rating
Athflex Almost 3 years 10 5.0
5 / 5 Share
Oct. 12, 2022

If you are looking for a return portal, this might be your best bet. Not only are you getting such an amazing service at a very affordable rate, but you will also get the best support you can ever think of.

Store Using app Total reviews Average rating
TRESLUSH 7 months 5 5.0
5 / 5 Share
Aug. 9, 2022

My store allows customers to make an exchange via store credit, it also allows for cash refunds and many other options. I love that its customer user friendly. The customer service is exceptional.

Store Using app Total reviews Average rating
Scenic Bridal Things 5 days 8 4.5
5 / 5 Share
July 11, 2022

I really appreciate the developer team. Great App. Easy to set up and smooth process of return and exchange.

Store Using app Total reviews Average rating
Neuronlifestyle About 2 months 1 5.0
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