EcoReturns: AI powered Returns
Shopify Returns App | Shopify Exchanges | Return portal
Rating
4.9
feedback
132
chart
#1,907
All reviews
Review RSS Feed
June 20, 2023
Very Helpful team. Great solution with plenty functionality. Highly recommend. I'm Happy I chosen this app over competitors
June 15, 2023
Ecoreturns is an amazing AI-based returns/exchange app that we have come across. The team is also very helpful and has helped us with all the queries quickly.
June 6, 2023
We have just recently started using EcoReturns, but are so far very happy with our experience. The platform is super intuitive and easy to set up with Shopify and various transport partners. We have now activated 2 of our 4 Shopify stores and have been very satisfied with the support and onboarding from Saurav and his team.
Thank you for sharing your positive experience with EcoReturns! We're delighted to hear that you've found our platform intuitive and easy to set up with Shopify and logistics partners. We're here to continue providing you with great service as you further integrate EcoReturns with your stores. If you have any more questions or need assistance, don't hesitate to reach out. Thank you for choosing EcoReturns!
June 2, 2023
very satisfied with the service . mr. air has been really helpful and has been solving every query timely. haven't received such good service from anyone till now. much recommended for all brands. !! cheers he helped me with automation for all returns and refunds and its actually very helpful for and easy to use for customers as well as us. we were struggling from really long but they have given a perfect solution.
Thank you for your kind words and recommendation. We're delighted to have been able to assist you with automating returns and refunds. If you ever have more questions or need further assistance, please don't hesitate to reach out. Cheers to smoother operations and success for your brand! :)
May 23, 2023
The App is easy to use and have good automation features with all the intregation supported. AI growth tools helps in reducing the returns.
May 16, 2023
Team is very supportive. It is good with automation . Features are upgraded quite frequently which adds value
May 9, 2023
Excellent team, helped us in every step while onboarding & any issues after. Helped us integrate with vamaship & shiprocket sucessfully.
April 26, 2023
Process was very easy to understand and extremely helpful with setting up Returns/Exchange policies. The process did not take long either. Amit was very helpful and patient with the process of onboarding.
April 21, 2023
We Love Eco Returns. It has streamlined and made returns and exchanges so easy! Their team walked us through every step of implementing and configuring our account to match our needs. Their customer support is Excellent.
April 17, 2023
Very helpful and informative. Good Team during onboarding process and implementation. Highly recommended!!!
April 1, 2023
As a user I found super helpful and easy to use. And the team was very very helpful, they guided pretty well. They are always reachable on mails and calls. The plan also turns out to be pretty economical rather than investing in a resource to handle returns. Customer also find it easy to use from our SHOPIFY STORE. One other advantage is customers can create exchange request as well and select new products, and it is quite a smooth process. My only suggestion would be to add more courier partners in their platform who can manage reverse pick ups.
Thank you so much for your review! We absolutely love hearing about your positive experience with EcoReturns. Also, our team is working constantly on adding new courier partners for reverse logistics. If you need us to add any specific reverse logistics partner, don't hesitate to reach out to us :)
March 24, 2023
Ecoreturns are really good. The app has a "LOT" of features that the e-commerce business would need for accepting returns/exchanges. I highly recommend the app. I use it in my store and I am really happy with it. It also makes it easier for customers and also allows customers to stay updated on their returns/exchanges. the email/text feature makes it stand out from a lot of other apps!
Thank you for your wonderful review! We're thrilled to hear that you find Ecoreturns to be a valuable asset for your brand. We take pride in offering a comprehensive set of features to streamline returns and exchanges. It's great to know that our email/text feature has made a difference. Your recommendation means a lot to us, and we're here to continue providing top-notch support for your store. Thanks again!
March 17, 2023
Eco Return is the best app to manage your E-commerce Returns and Exchange. Very easy system & Dashboard to understand. Supportive people and Amit is the best and very genuine person who always help you when you have queries. Thank you for your guidance and support... will look forward same in future.
We're thrilled to hear that you find EcoReturns to be the best app for managing returns and exchanges. We're here to continue assisting you in the future, and your feedback is much appreciated. Thanks for choosing Ecoreturns!
March 15, 2023
This is the best return management system I have ever used so far. The support is very fast. I will suggest everyone to use Eco return for return management.
Feb. 28, 2023
Saurav was extremely helpful and accommodating in getting us set up to test the Eco Returns platform.
Feb. 15, 2023
Very good and kind service, they explain every step in detail! They also have an API implemented software especially for our company!
Feb. 13, 2023
Best & fast service. Most important is very quick and fast response from customer support team & amazing app with all integration.
Feb. 6, 2023
Stellar Customer Support! Always available to hold your hand through the process, they will make sure the job is done and take part in testing the changes out.
Thank you for your kind words! We're here to assist you every step of the way and ensure your needs are met. If you ever need further assistance or have more questions, don't hesitate to reach out. Your satisfaction is our priority, and we appreciate your feedback!
Feb. 3, 2023
Great Returns app to manage return and exchange s in a very simple and easy way with super customer service.
Feb. 1, 2023
Amazing Service and automation features for returns and exchanges . The customer support team provides the best support.