EcoReturns: AI powered Returns
Shopify Returns App | Shopify Exchanges | Return portal
Rating
4.9
feedback
132
chart
#1,907
All reviews
Nov. 7, 2025
Customer service is the best and provides the right solutions at the right time. The application is very easy to use and very convenient to process all the returns and exchanges requests with real-time automation
Oct. 12, 2022
If you are looking for a return portal, this might be your best bet. Not only are you getting such an amazing service at a very affordable rate, but you will also get the best support you can ever think of.
Oct. 11, 2022
This company has the best customer service out of any app that I have installed in the last 4 years. My contact in ECOReturns was Surav, he is an impeccable customer service agent, he trained us how to use the app effectively, he knows shopify and ECOReturns app inside and out, he answered all our questions plus more. Words cannot express the massive help he has been in using this app. The customer service has been fast effective and efficient. The app is brilliant it pretty much does everything you can possibly imagine a returns app should do, value for money for sure. Once you have the full training it is really easy to use. I highly recommend this app and a full 5stars to the customer service me and my business partner received.
Sept. 19, 2022
Wow, the app really works well, I have a Shopify store where I am selling print on demand products and I have been really having problems with my returns and exchange. All thanks to EcoReturns. Highly recommended
Aug. 24, 2022
I have been using this app for almost for a month now, it gives us many features which order apps does not, and their support team quicky work on your issue faced and rectify that ASAP.
Aug. 9, 2022
My store allows customers to make an exchange via store credit, it also allows for cash refunds and many other options. I love that its customer user friendly. The customer service is exceptional.
July 11, 2022
I really appreciate the developer team. Great App. Easy to set up and smooth process of return and exchange.
May 12, 2022
This app is amazing! After installing the app I contacted the support team and they truly went above and beyond assisting me during the setup and by following up afterwards. Highly recommended!
Sept. 13, 2021
Top notch support. Very quick response with actual solutions to the business problems. The development of the app seems to be very active with new features on the way in response to particular business needs.
Sept. 9, 2021
The best app for returns. A lightning-fast support, thanks!. Quick setup. Tried many apps, this is the best!
Sept. 6, 2021
I like this app as it supports unlimited returns, while others charge for every return. I can grow my business without worrying about cost shooting up when returns go up
Aug. 28, 2021
This is exactly what I have been looking for, I meet a promoter who shows exactly what it's does then I choose to use. Thanks to the owners