Notify me Back in Stock
Get restock alerts via auto Email & SMS notifications push
Rating
4.9
feedback
478
chart
#513
All reviews
Rating Breakdown
Review RSS Feed
Jan. 9, 2023
Really bad experience! An error in the app meant that items that are not tracked in Shopify also showed as out of stock, which we did not discover for a week and subsequently lost a lot of sales! After contacting their support departement, the issue has still not been fixed even days later! The app has now been deleted and replaced with another alternative.
Hi Ellen, I am very sorry for the delay and the inconvenience it has caused you. We checked the problem and our button needs to track the inventory to determine whether the product is on sale, but the product does not track the inventory, and our database obtains that the inventory of the product is all negative, so it is judged to be out of stock. I know your opinions and feedback are valid, but please know that we are doing our best to give you a better experience with the app and to help you earn more sales. We have sent you an email to make amendments to this, Ellen, please write us back. Thank you so much. Happy Life! Claire
Jan. 9, 2023
Great customer service ! The person in contact with me was very reactive and kind ! It was a pleasure to be in contact with a person as devoted as her ! Thank you Claire for your help ! ✨
We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know. Happy Life! Claire❤️
Jan. 8, 2023
Great app and customer service. Customer support representative solved my issue in a timely manner!!!
Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us. Happy Life! Claire❤️
Jan. 7, 2023
Application parfaite et très simple. Elle fait le job et le SAV est très efficace ! Je recommande fortement !
Merci beaucoup pour votre grande satisfaction. Nous recevons vos avis et nous ferons de notre mieux pour améliorer les choses pour vous. Si vous avez besoin de quoi que ce soit, veuillez nous contacter. Une vie heureuse! Claire❤️
Jan. 6, 2023
awesome app! I've been using it for a long time, the after-sales service is reactive in case of problems :)
Wow! Thank you so much for your 5-star review! Should you need any help, feel free to contact us. We are glad to help. Regards. Claire❤️
Jan. 6, 2023
What a great App and fantastic support, Claire was amazing! This is one of those apps that pay for themselves the first time it is used.
Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life! Claire❤️
Jan. 6, 2023
Very good app ! I recommend it ! Very easy to use for the customer. And the technical service is amazing !
Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us. Happy Life! Claire❤️
Jan. 5, 2023
app and support is amazing, will definitely look into their other apps for our online store. Thank you
Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us. Happy Life! Nona❤️
Jan. 4, 2023
3 star: because the app in it selfs works good, easy to set up, quick to make it work except: they advertise that it supports multiple languages. To a degree it seems to do so, but still the button: 'Notify me when back in stock' which hides the button add to cart when out of stock, this button does not translate in all the languages I have on the site. Probably we do not use the published languages inside the admin of shopify. Support team seems to be not very knowledgeable in this field. So I advice: Use it only for 1 language then it works fine.
Hi there. Thank you for your honest feedback. Regarding your concern, we have already messaged you and we will do our best to sort this out for you. Please know that we value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life! Nona❤️
Jan. 2, 2023
Support was amazing and lightning quick and the settings are super intuitive and simple. Super happy with this app!
We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life! Nona❤️
Jan. 1, 2023
This app makes it so simple to update customers when items are back in stock, which is exactly what I needed. Claire was also very helpful and responsive when I had some questions about how certain aspects work. She even took the initiative to remind me that I could remove the app's branding now that I'm on a paid plan, and then handled that update for me. Would definitely recommend!
We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know. Happy Life! Claire❤️
Dec. 30, 2022
Ik werd goed geholpen!
Wauw! Hartelijk dank voor uw eerlijke feedback. We stellen uw opmerkingen op prijs en we doen er alles aan om onze services zo goed mogelijk voor u te verbeteren. Als je iets nodig hebt, neem dan contact met ons op. Gelukkig leven! Claire❤️
Dec. 29, 2022
So far so good. Noni was helpful in pointing out install details I had missed. Pop up looks good. Thanks!
Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us. Happy Life! Nona❤️
Dec. 29, 2022
my problem is solved,she was helpful and very kind.My problem is solved..............................
We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know. Happy Life! Claire❤️
Dec. 23, 2022
THANK YOU SO MUCH NONA ! VERY QUICK ANSWER AND EFFECTIVE ! I AM SO HAPPY NOW I CAN USE THE APP ! :) THANK YOU SOOO MUCH !!
We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know. Happy Life! Nona❤️
Dec. 22, 2022
GREAT CUSTOMER SERVICE AND GREAT APP! LOOKS AMAZING IN STORE! VERY EASY TO INSTALL AND CUSTOMIZE! RECOMEND
Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life! Nona❤️
Dec. 21, 2022
GREAT CUSTOMER SERVICE. Quick response and solved my questions easily. App is easy to use and customize
So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated. Nona❤️
Dec. 21, 2022
Claire, ajudou me imenso e foi muito simpática e muito disponível. Agradeço imenso ajuda da Claire. Merece 5 estrelas
Estamos muito felizes em saber que você está feliz conosco. Estamos empenhados em ser seu parceiro para o sucesso e vamos garantir os melhores serviços para você. Se precisar de ajuda, por favor nos avise. Vida feliz! Nona❤️
Dec. 18, 2022
This is the best service i have used. All service can be 5-star level. We are so happy to cooperate with them.
We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know. Happy Life! Nona❤️
Dec. 17, 2022
Great app, if you need to keep track of pre orders and create list specific to your needs, would recommend.
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you. Nona❤️