All reviews

Rating Breakdown

  • 5
    96% (578 ratings)
  • 4
    1% (5 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 84% (503)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 26, 2023

Great and easy to use app plus a very efficient and reactive customer service.

Using app

About 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review and kind words 🙏🏼 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Sept. 13, 2023

I love this app. Like any other app there is a learning curve but it's super easy. The online chat team is great to work with. They will guide you through the app or modify the code for you. I highly Recommend this app!

Using app

Almost 2 years

Total reviews

6

Average rating

4.7

Developer Reply

Thank you very much for your 5-star review ⭐️ Have a lovely weekend. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Sept. 6, 2023

Very practical software, can support customization, they also modify various requirements for me, I will always use it!

Using app

About 2 years

Total reviews

17

Average rating

5.0

Developer Reply

Happy to hear it! Thank you for the lovely review. Have a great weekend 😀 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 23, 2023

The Support is extraordinary, and the value for money of the app is also great. Thank you! Would definitely recommend this app.

Store

MiaCara

Using app

30 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for the amazing review and the recommendation 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 6, 2023

This is THE app! I love this app so much. Its editing portion is so easy and clean to use. I have used the blank template version for other liquid codes on shopify and it's been a life saver. It is a bit pricey for email templates and editor, however it is definitely worth the price. 10/10

Using app

2 months

Total reviews

16

Average rating

3.3

Developer Reply

Thank you so much for the review. Happy to hear you find OrderlyEmails easy and clean to use! 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 2, 2023

Quick support and problem.solving. The templates are well designed and easy to manage. Very helpful to upgrade automation emails

Using app

22 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for review. Have a lovely day 😊 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

July 29, 2023

Using the templates of Orderly Emails is a great way to personalise the look & feel of email messages sent to customers. But what really stands out is their friendly and competent support! This really makes the difference, especially when things have to be done quickly - and when the user is not an IT expert. Thumbs up!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Amazing review. Thanks you⭐️⭐️⭐️⭐️⭐️ Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

July 27, 2023

Application très utile et service client très compétent. Nous avons pu intégrer notre solution de facturation facilement grâce à l'aide de Lauro. Merci :)

Store

BYSIX

Using app

8 months

Total reviews

32

Average rating

4.8

Developer Reply

Thanks for your 5-star review ⭐️ Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

July 25, 2023

Fantastic support, Ramon was super patient and thorough and even offered to connect and solve my problems himself, when it was getting too technical for me. Amazing service!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review. I’ll be sure to pass on your kind words to Ramon 😀 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

June 28, 2023

Amazing app and excellent service! Valeria helped me with some translations and configurations and it was really helpful!

Store

Zazü

Using app

About 6 years

Total reviews

13

Average rating

4.9

Developer Reply

Thanks for your review. I’ll be sure to pass on your kind words to Valeria 😀 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

June 23, 2023

Great app that is really easy to use. If you run into any problem, the support are quick and helpful. Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

So good to hear you like our app! Thanks for taking the time to leave a 5-star review. Kind regards, Sarah / FORSBERG+two

5 / 5 Share

June 15, 2023

As always fantastic support. The support team is so friendly. Thanks one more time for your great help!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Happy they could help you out 🤩 Thank you for the 5-star review. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

June 10, 2023

Had to reach out this morning at 7.30 am for support. Got a response from an operator straight away. In a few minutes, my query was resolved. Great service and great product. Can highly recommend.

Store

TOYBOX

Using app

Over 1 year

Total reviews

31

Average rating

5.0

Developer Reply

Music to my ears! Thank you 💫 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

June 1, 2023

The app is wonderful, super easy to use and understand. But the best point..? The customer service ! Three letters... WOW ! Thank you so much Vanessa for your help today, I truly appreciate it. A+

Using app

About 2 years

Total reviews

11

Average rating

4.6

Developer Reply

Three letters back to you... WOW!!!! This review makes my day. Thanks for the kind words and 5-star rating 🤩 Have a lovely weekend. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

June 2, 2023

Great communication. Problem solved and updated. LOVE the templates and so easy to use and the emails look great.

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your review 🙏🏼 You are right. The newest template Shopify is the "Gift card confirmation." Our developer is already working on it and will have it ready in a week. We'll reach out to you then 😀 Have a lovely weekend. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

May 29, 2023

Great app. I have been using it since the start of my business. The support team is super helpful and very prompt in replies. Having just interacted with Shopify's support, this experience, in contrast, has been so helpful and pleasant. You really feel like you can trust them to help you.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Wow, what a compliment. Helpful and friendly support is a top priority for us, so I'm happy you noticed 😊 Thanks for the review and for using OrderlyEmails 🙏🏼 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

May 29, 2023

Salome is so responsive and patient with my request to migrate my two themes to my new stores! Thumbs up!

Using app

38 minutes

Total reviews

2

Average rating

3.0

Developer Reply

And thumbs up to you for this kind review. Thank you 🙏🏼 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

May 24, 2023

The app is not very complicated to use, but it took me a while to understand how to use it, and Ramon was very patient in showing me how to use the app and provided me with a video guide. It's really great. If I have my own store in the future, I will choose this app too. The good customer service makes me trust this app enough.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your 5-star review ⭐️ I'll pass on your kind words to Ramon. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

May 18, 2023

We have been using OrderlyEmails for about 7 years now. The templates are beautiful and are easy to install and work with. We've never had an issue. This week, we had a question about a Shopify update that could affect some of the templates and the response from their customer service was fast and incredibly thorough. After their help, I was able to address the issue immediately. I can't recommend this developer enough.

Using app

About 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear our support was able to answer your question. You're welcome any time 😊 Thank you for your 5-star review and for using OrderlyEmails for so long 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

May 15, 2023

This is a simple yet powerful app. It replaces your normal Shopify emails with branded, stunning new ones. Gives you the opportunity to add sections like "Recommended products", Bestsellers, links to FAQ etc.. I needed support for a couple of small things, and they gave me swift and accurate responses. Five stars for sure. Greets, Olaf

Using app

12 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for the five stars 🤩 Have a great day! Kind Regards, Sarah / FORSBERG+two