Orderly Emails ‑ Templates App

works great. love how easy it is to update shopify emails and make them look way better.

Easy to handle, great support

We used the New York theme to make our emails look polished and refined. The template manager makes it a snap to edit and update the look and feel of your messages. The emails look so much better than the default Shopify ones. The app is easy to use, and the email messages can be updated quickly. The support was excellent, with quick and efficient responses and assistance. I have used this app on a couple of Shopify stores and will continue to use it on new ones as and when needed.

Ik heb deze app net gekocht en geïnstalleerd. Het werkt heel fijn, makkelijk in te richten en als je vragen hebt dan is support er voor je. Blij mee :-)

Fast and helpful support for an app I love using.

Fantastic product and support. Any time you message them they seem to answer within minutes and extremely helpful.

Previously, we chose not to leave a review as a gesture of goodwill, but after the false accusations and lies made by Sarah against our company, we feel compelled to respond. First, all Shopify apps include a “Plans” page. From this page, you can either switch to another plan or cancel your current one if only a single plan is available. Canceling a plan does not mean using the app for free — it means the app will stop functioning once the billing period ends. Second, while nearly all Shopify apps offer monthly options, this app pushes users into a yearly plan. Even if that’s the company’s business decision, requiring customers to manually set calendar reminders just to avoid renewal is unreasonable. No reminder emails are sent as the renewal date approaches, which seems intentionally designed to make users forget — and by the time you realize, the annual fee has already been charged. Third, the email templates provided by the app are not compatible with Shopify’s native marketing automations. Fourth, the customer support team is unaware of several key issues and provides incomplete answers. Fifth, email templates must be copied and pasted manually, one by one — there is no automation or bulk transfer process. If Sarah or any team member from this company wishes, we can provide even more negative experiences. The company is clearly exploiting a market gap — since few apps support customized email templates for Shopify, they are taking advantage of the lack of competition.