All reviews

Rating Breakdown

  • 5
    96% (553 ratings)
  • 4
    1% (5 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 87% (501)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 20, 2021

We've been using their templates + our own liquid modifications for a long time. Recently, we had an issue with an update causing links to break on old emails. This was potentially a very serious issue but OrderlyEmails support was understanding, flexible and quick to implement a permanent fix for the problem. Issues and bugs arise in any system and so when they do, the real test of a developer is how they handle it. Thank you to the FORSBERG+two ApS team for their great support.

Using app

Almost 5 years

Total reviews

7

Average rating

5.0

Developer Reply

Very glad to hear our team was able to help you out with the issue. I'll definitely pass on your kind words, and thanks for taking the time to leave a review :) Kind regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 16, 2021

The app and the support team are great! I wanted to add some custom code and managed to do this with the aid of the support team.

Using app

2 months

Total reviews

9

Average rating

5.0

Developer Reply

What a pleasure to hear! Thanks for taking the time to leave a review :) Kind regards, Sarah / FORSBERG+two

5 / 5 Share

July 20, 2021

Everything is great, with nice templates and an easy-to-use interface. Customer support is fantastic, very helpful.

Using app

About 10 hours

Total reviews

6

Average rating

4.3

Developer Reply

Wow, thank you. It means a lot when our users take the time to leave a review. And great to hear you found the interface easy-to-use :) Kind regards, Sarah / FORSBERG+two

5 / 5 Share

July 10, 2021

These folks are really good at this. Between this and order printer, it makes a complete branding package. The guided installation makes a tedious process go quickly and the designs are a huge upgrade over stock code.

Using app

3 days

Total reviews

7

Average rating

5.0

Developer Reply

That's music to our ears :) Thanks for taking the time to leave a review. It means a lot. Kind regards, Sarah / FORSBERG+two

5 / 5 Share

July 2, 2021

Our site: www.huffkins.com Really pleased with this app. It was very easy to use and edit all the different emails. You don't need to have any knowledge of code and the instructions are very clear. It's great that it includes a 'Recommended products' feature too. If we could improve this app, we'd want to add unique discounts to emails (one use only codes which expire within X days of the email being sent); syncing with a gift messaging app which would automatically enter a customer's gift message into the e-gift card email upon sending; and automatically updating the Shopify emails rather than manually pasting the code in for each one. But that's suggestions, not criticisms! An app that does all that would be far more expensive. This app is absolutely brilliant value for the price and incredibly easy to use. Would absolutely recommend it.

Using app

3 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for the review. We're glad you are enjoying our app. Your feedback is super helpful for our development team. We will take it into account (some things are unfortunately not technically possible) Kind regards, Sarah, FORSBERG+two

5 / 5 Share

June 25, 2021

I used this app to help make custom emails for my online store. It was very easy to use and VERY EASY to replace the shopify codes.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

So good to hear you found our app helpful and easy to use :) Thanks for taking the time to leave a review. Kind regards, Sarah

5 / 5 Share

June 24, 2021

I don’t think I have EVER left a review for anything in my life. And I’m no spring chicken. But this app is awesome...it has beautified and unified our emails...a chore I was dreading doing manually. The app is only second to the customer service. Valentina, and others, have responded with help several times within minutes of emailing. Amazing.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

So honored to be your first review ever and really happy to hear OrderlyEmails helped beautify and unify your emails. Thanks for taking the time to leave a review :) - Sarah

5 / 5 Share

June 9, 2021

This app is simply amazing! Perfect notification emails created in a heartbeat and no dev work required. saved us a lot of $$$

Store

JOUJOU

Using app

30 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 7, 2021

The team at Orderly go over and above to help me whenever I have a question and are so quick to respond. I highly recommend this App

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2021

Perfect App. I am even more impressed with the tech-support. There was a small issue on my shopping cart and they spent hours trying to figure it out and even updated the code to my specific carts needs. You don’t see this type of support in general! Great company with great support and these are one of the best companies I’ve come across!

Using app

3 months

Total reviews

17

Average rating

4.7

5 / 5 Share

May 10, 2021

This app has integrated seamlessly with my website theme to provide stylish email templates to my custoemrs. I had a few queries that I needed to email the support team and these were resolved very quickly and the support was excellent. I would highly recommend this app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2021

FINALLY! An app that is easy to use, has beautiful templates, supports more than just the basic-est of basic fonts, supports & provides the code for all of Shopify's email templates, doesn't try to use its own system to send emails, has instructions written in readable English, AND doesn't break the bank. I've tried about 6 different apps before I found OrderlyEmails and all of them had their shortcomings. Now I'm able to have beautiful emails that match my shop's aesthetic. I would highly recommend this app to any store owner, but especially those who have been frustrated at the lack of good looking email templates.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thank so much for the lovely review.. and wonderful to hear you loved it :) Kind regards, Bjorn Founder - OrderlyEmails by FORSBERG+two

5 / 5 Share

May 5, 2021

This is a great little app!! I'd definitely recommend it to anyone looking to customize their email templates. Customer support is EXCELLENT! We had a little hiccup with one of our templates and got a reply with the fix in under an hour!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 1, 2021

The app does very well exactly what is says. Simple and elegant. And offers the best support I have received so far for an app (I am using Shopify since 10+ years). Professional and incredible fast support, around the clock. Cannot recommend enough OrderlyEmails.

Using app

20 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 27, 2021

Really like using Orderly, simple and user friendly. The support team is always quick to reply, efficient and friendly. Love that you can duplicate your automated emails from one account to another. Huge time saver if you are running multiple versions of a website! Definitely recommend.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2021

Such a great app to create credibility!! Your e-mail notifications will look so much more professional, and so easy to edit! Able to add images and so many other contents that I was unable to do directly on Shopify's notifications. So worth the one time fee.

Using app

4 days

Total reviews

8

Average rating

4.4

5 / 5 Share

April 26, 2021

Easy to install and use app and does exactly what you wants with regards to customisation of emails. Very professional templates and functions. Great support team!

Using app

6 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 21, 2021

This is probably one of the best designed and well-thought-out apps I've ever used. My emails look 1,000 times better. It's crazy shopify doesn't already have a built in editor for emails like this app. Totally worth the 1 time price.

Using app

7 days

Total reviews

7

Average rating

3.1

5 / 5 Share

March 16, 2021

This app is amazing!! It defiantly brought by shop to the next level in professionalism. Thank you for this app!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

Love this app, easy to use and the team is super helpful! Have it for multiple shops and it has never let me down.

Using app

Over 3 years

Total reviews

4

Average rating

4.5