All reviews

Rating Breakdown

  • 5
    97% (783 ratings)
  • 4
    1% (10 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (6 ratings)
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5 / 5 Share

July 6, 2024

10/10 Absolutely incredible. Both support and mini details we wanted adjusted. So clear & easy to use, whilst leaving the app to do all the complicated stuff in the background. 2 Times Ive had tech error out of hours that needed to be resolbed & Valeria has been so helpful.

Using app

1 day

Total reviews

11

Average rating

4.3

Developer Reply

Thank you so much for this amazing review and kind words about Valeria 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

June 20, 2024

Perfect, fast

Using app

Over 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for the positive feedback! 🙌 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

June 17, 2024

Amazing support and customer service! This app is a must for any shopify store.

Using app

About 5 years

Total reviews

27

Average rating

4.9

Developer Reply

Your review made our day! Thank you! 😃 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

May 31, 2024

No non-sense. Just plug&play. First class customer support. Yes, we recommend this app. The only thing to improve, is to emphasize what differs the set of designed templates Orderly offer. We had to reach out to understand, becuase all the templates look more or less the same apart form color and typography. But there are differences beyond that we learnt.

Using app

24 days

Total reviews

3

Average rating

4.0

Developer Reply

Thanks for leaving us a 5-star review and your kind words about our support team 🤩 We are always looking for ways to improve our apps, so I'll definitely pass on your notes to our developers. Kind regards, Sarah / FORSBERG+two

5 / 5 Share

May 24, 2024

Oscar was very helpful to solve my problem. Thank you very much again!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review 🤩 Have a lovely Monday. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

May 14, 2024

Store

Baut

Using app

5 days

Total reviews

3

Average rating

2.7

Developer Reply

Thank you for the five stars 🌟 Have a lovely weekend. All the best, Sarah / FORSBERG+two

5 / 5 Share

May 14, 2024

Very helpful and instant communication from Lauro! Thankyou!

Store

Dyspnea

Using app

About 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review and for your kind words about Lauro. Thank you! 😃 Have a great weekend. All the best, Sarah / FORSBERG+two

5 / 5 Share

May 13, 2024

OrderlyEmails has transformed the way we communicate with our customers through emails. No more boring, generic Shopify emails! Now, my customers receive beautifully designed order confirmations and shipping updates that perfectly match my store's visual identity. The setup process was easy. I highly recommend giving it a try! I want to give a special shout-out to Nelvin for providing exceptional support!

Using app

Over 1 year

Total reviews

21

Average rating

5.0

Developer Reply

Wow, this is music to my ears! Thanks for the sweet review and kind words about OrderlyEmails and Nelvin 🤩 🙏 All the best, Sarah / FORSBERG+two

5 / 5 Share

May 7, 2024

Great way to add branding to our store. Support was very responsive in helping work through an issue that stemmed from an error on our side. All-in-all great team and app.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five stars and kind words about our support ⭐️ All the best, Sarah / FORSBERG+two

5 / 5 Share

April 29, 2024

Easy to use app and attractive professional designs. Any problems were helped with their friendly support. The updates over time to match Shopify's latest requirements are good.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your 5-star review with us 😊 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

April 19, 2024

Great support, easy to use

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review and feedback 🤩 All the best, Sarah / FORSBERG+two

5 / 5 Share

April 12, 2024

Sehr einfach einzurichten und nützlich. Der support ist ebenfalls Klasse. Salome konnte mir bei meinen Problemen deutlich weiterhelfen. Sie konnte mein Anliegen zur Gestaltung genau nach meinen wünschen erledigen.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the positive review! We're delighted to hear that you found it easy to set up and useful 🤩 Kind Regards, Sarah / FORSBERG+two"

5 / 5 Share

April 7, 2024

Working with this team has been a breeze, honestly, they are so attentive, happy to help and polite (even after my numerous requests and changes). Their prompt service has been so reassuring for me as a small creative business owner - where technology is not my strong suit! I love the overall look of emails, ease of use, they look so sleek and represent my brand and brand voice very well. All round, they are great! I'm so beyond happy i found this app & their company

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

And I'm so beyond happy you found us and took the time to leave us this amazing and kind review. Thank you ❤️ All the best, Sarah / FORSBERG+two

5 / 5 Share

April 4, 2024

Mycket nöjd med denna app och servicen! Kan uppdatera mina orderbekräftelser så som jag vill ha dem. Dessutom jättebra och hjälpsam support! ++++++++++++++

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five stars ⭐️ Kind Regards, Sarah / FORSBERG+two

1 / 5 Share

April 2, 2024

The app was showing a broken page upon first installing and although the templates are okay they are pretty basic. Not to mention you aren't really getting 40+ separate templates as they pitch, you're actually getting 12 templates with color variations of each. The 12 templates themselves are all fairly similar visually to one another. $100 a year for nothing more than to borrow an email template is absolutely outrageous. EDIT to add my reply to author and remove stars for their dishonesty: That's total marketing garbage... there are ONLY 12 templates with different colors for those 12. What you're referring to are the DEFAULT EMAILS from Shopify. By default any email sent from Shopify(order confirmation, shipping confirm, etc) goes through the theme template file, aka one of the 12 designs you guys offer. Don't try to deceive others and make it sound like they are getting anything more than that. That would be the same as selling a hat but trying to tell people it is 365 different hats because it can be worn every day of the year.

Using app

4 days

Total reviews

2

Average rating

2.5

Developer Reply

Thanks for the feedback and sorry to hear you did not see value in it for your store :) To clear up one point of confusion: The app does have 12 email design themes to choose from, but each of those email themes contains 40+ email templates.. one for each email that Shopify supports. So your purchase gives you the theme, which includes 40+ different emails (Order confirmation, shipping confirmation, customer account, POS emails etc.) This means that a single purchase gives you all of the emails needed for your store, in a matching theme style. Hope that makes sense. If any other feedback comes up, do feel free to get in contact with our 24/7 support team. Kind regards, Bjorn Forsberg Founder - OrderlyEmails by FORSBERG+two

5 / 5 Share

March 28, 2024

Great App. We are using it for pre-orders, and it's the only one I found that you can add a customer acknowledgment for pre-order before they buy. We had a small issue implementing it, but the tech support was great and got us up and running the same day!

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the five stars and kind words about our support ⭐️ All the best, Sarah / FORSBERG+two

5 / 5 Share

March 22, 2024

I installed this a few years ago, it's been great...No problems so I'd actually forgotten about it and deleted it yesterday when having a spring clean of my site. Remembered in the middle of the night that I'd made a mistake...Reinstalled and Support were very helpful. Phew!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

I am glad to hear you remembered us! We're here to help whenever you need us, even in the middle of the night. Thanks for reinstalling and the kind words about our support team 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

March 16, 2024

This app is a must for my business. They make it super easy to update and personalize your Shopify email. No code knowledge necessary. Just edit, then copy/paste. Super helpful and responsive staff if you have any questions or edits.

Using app

Over 2 years

Total reviews

4

Average rating

4.5

Developer Reply

Amazing review. Thank you ⭐️⭐️⭐️⭐️⭐️ Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 20, 2024

This templates are game changer for my emails esthetic and communication. Easy to set up and in case of any issues, there is a superb support team who goes above and beyond to make everything even better.

Using app

2 months

Total reviews

10

Average rating

4.9

Developer Reply

Superb review! Thank you ⭐️ So happy to hear OrderlyEmails is a game changer for you. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 16, 2024

Great app! Great customer service

Using app

About 17 hours

Total reviews

2

Average rating

5.0

Developer Reply

And great review! ⭐️ Thank you. Kind Regards, Sarah / FORSBERG+two