All reviews

Rating Breakdown

  • 5
    97% (555 ratings)
  • 4
    1% (5 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 87% (503)
Review RSS Feed Review RSS Feed

1 / 5 Share

April 2, 2024

The app was showing a broken page upon first installing and although the templates are okay they are pretty basic. Not to mention you aren't really getting 40+ separate templates as they pitch, you're actually getting 12 templates with color variations of each. The 12 templates themselves are all fairly similar visually to one another. $100 a year for nothing more than to borrow an email template is absolutely outrageous. EDIT to add my reply to author and remove stars for their dishonesty: That's total marketing garbage... there are ONLY 12 templates with different colors for those 12. What you're referring to are the DEFAULT EMAILS from Shopify. By default any email sent from Shopify(order confirmation, shipping confirm, etc) goes through the theme template file, aka one of the 12 designs you guys offer. Don't try to deceive others and make it sound like they are getting anything more than that. That would be the same as selling a hat but trying to tell people it is 365 different hats because it can be worn every day of the year.

Using app

4 days

Total reviews

2

Average rating

2.5

Developer Reply

Thanks for the feedback and sorry to hear you did not see value in it for your store :) To clear up one point of confusion: The app does have 12 email design themes to choose from, but each of those email themes contains 40+ email templates.. one for each email that Shopify supports. So your purchase gives you the theme, which includes 40+ different emails (Order confirmation, shipping confirmation, customer account, POS emails etc.) This means that a single purchase gives you all of the emails needed for your store, in a matching theme style. Hope that makes sense. If any other feedback comes up, do feel free to get in contact with our 24/7 support team. Kind regards, Bjorn Forsberg Founder - OrderlyEmails by FORSBERG+two

5 / 5 Share

March 28, 2024

Great App. We are using it for pre-orders, and it's the only one I found that you can add a customer acknowledgment for pre-order before they buy. We had a small issue implementing it, but the tech support was great and got us up and running the same day!

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the five stars and kind words about our support ⭐️ All the best, Sarah / FORSBERG+two

5 / 5 Share

March 22, 2024

I installed this a few years ago, it's been great...No problems so I'd actually forgotten about it and deleted it yesterday when having a spring clean of my site. Remembered in the middle of the night that I'd made a mistake...Reinstalled and Support were very helpful. Phew!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

I am glad to hear you remembered us! We're here to help whenever you need us, even in the middle of the night. Thanks for reinstalling and the kind words about our support team 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

March 16, 2024

This app is a must for my business. They make it super easy to update and personalize your Shopify email. No code knowledge necessary. Just edit, then copy/paste. Super helpful and responsive staff if you have any questions or edits.

Using app

Over 2 years

Total reviews

4

Average rating

4.5

Developer Reply

Amazing review. Thank you ⭐️⭐️⭐️⭐️⭐️ Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 20, 2024

This templates are game changer for my emails esthetic and communication. Easy to set up and in case of any issues, there is a superb support team who goes above and beyond to make everything even better.

Using app

2 months

Total reviews

10

Average rating

4.9

Developer Reply

Superb review! Thank you ⭐️ So happy to hear OrderlyEmails is a game changer for you. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 16, 2024

Great app! Great customer service

Using app

About 17 hours

Total reviews

2

Average rating

5.0

Developer Reply

And great review! ⭐️ Thank you. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 7, 2024

Exceptional support!

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

And exceptional review 🤩 Thank you. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 6, 2024

OrderlyEmails is a game-changer for Shopify store owners. The templates are sleek, customizable, and incredibly easy to use. But what truly sets this app apart is the exceptional customer service. Jose, in particular, went above and beyond to help with any queries. If you're looking for hassle-free email templates and top-notch support, look no further than OrderlyEmails. Highly recommended!

Using app

3 months

Total reviews

4

Average rating

4.8

Developer Reply

What a great review 😍 Thank you! Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 4, 2024

Nelvin helped me solving the problem and also gave nice solution for the shop issue. thanks you very much!

Using app

About 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing your 5-star experience with us 😊 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Jan. 24, 2024

This app offers a great way to customize the transactional email from Shopify in an easy and user friendly way. More important - their customer service team is not less than amazing. Super responsive, friendly and helpful. Much recommended!

Using app

9 months

Total reviews

7

Average rating

5.0

Developer Reply

What a great review. Thank you ⭐️ Have a lovely weekend. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Jan. 23, 2024

Such a great app. The developers were super helpful when we first installed it as I wanted to do some small coding (which isn't my field). They helped along the way. Super happy. Would recommend this App to other stores

Using app

Over 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the recommendation and lovely review! 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Dec. 14, 2023

What can I really say... Easy to use and customize. Makes my correspondences look good, while keeping the look and feel of our website. And customer service is great and quick at responding.

Using app

Over 6 years

Total reviews

10

Average rating

3.8

Developer Reply

What can I really say...Thank you 🙏🏼 Thanks for taking the time to leave us a 5-star review 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Dec. 6, 2023

This is the perfect app to help you desing email notifications that matches your branding. The staff is super helpful when you need customization.

Using app

Over 5 years

Total reviews

10

Average rating

5.0

Developer Reply

Reading your lovely review's the perfect way to start the day. Thank you for the five stars 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 22, 2023

I wasn't happy with the built-in Shopify notifications. Wanted something that I could create that is on-brand. I don't know much code. I bought this app and was able to make it work for me.There is nothing really like this out there at this price. And their customer service is THE BEST bar none. Incredibly responsive and helpful people. I bought this app for all three of our websites. Highly recommended.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Amazing review. Thank you⭐️⭐️⭐️⭐️⭐️ Have a lovely weekend. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 19, 2023

VERY GOOD SUPPORT. AMAZING APP! THANK YOU

Store

lirtzi

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

AND VERY GOOD AND AMAZING REVIEW 🤩 Thank you! Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 16, 2023

Super easy to work with. Numerous options and A+ customer support.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

A+ for this review also! Thank you very much. Have a lovely day. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 13, 2023

Nelvin is a GEM. I needed to migrate my subscription and he did it all in less than an hour. Very friendly & fast. Thanks Nelvin.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us a review. I'll pass on your kind words to Nelvin 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 5, 2023

Amazing! 100% recommend they are super helpful with any queries you have and also with customizing things too.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

I 100% recommend having merchants like you! Thank you very much for the lovely review. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Oct. 31, 2023

Great support! Super helpful and knowledgeable. Templates look great too! You only have to buy one style and then you can change pretty much any email template you have on that one style.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your 5-star rating with us 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Oct. 26, 2023

The way emails are set up in Shopify is weirdly restrictive, so you do need an email app to make them look attractive and customise them. I've found OrderlyEmails great to use, UX and instructions are great. And their team have been really supportive and quick when we've had questions :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Quick support and user-friendliness are a top priority for us, so I'm pleased you noticed 😊 Thanks for the review and your kind words 🙏🏼 Kind Regards, Sarah / FORSBERG+two