Rating

4.6

feedback

440

Reviews

chart

#707

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    20%
  • Less than a year
    48%
  • More than a year
    28%

Reviews Summary

The reviews for the eBay Importer by Infoshare app are mostly positive, highlighting the ease of use, fast and efficient customer support, and the app's ability to sync inventory between eBay and Shopify seamlessly. Users appreciate the time-saving aspect of the app, especially for importing large numbers of listings quickly. However, there are some negative reviews mentioning issues with duplicate listings, slow response times, and occasional crashes. Overall, the app seems to be a valuable tool for eBay sellers looking to streamline their workflow and keep their inventory synced across platforms.

Highlights

Ease of use and time-saving features
Efficient customer support
Inventory synchronization between eBay and Shopify
Issues with duplicate listings and occasional crashes
Mixed feedback on response times

Rating Breakdown

  • 5
    88% (387 ratings)
  • 4
    6% (25 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    5% (22 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 12, 2025

Excellent customer service, very responsive. Great to company to partner with. The were able to do customizations that saved me dozens of hours of work. Don't hesitate to use them.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2025

This is a fantastic app that allows you to import items from eBay listing pages to Shopify and share inventory. This app has made it possible for me to achieve something I've wanted to do for many years. I'm also very satisfied with the courteous response I received when I contacted support. I'm truly grateful.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2025

Excellent app and outstanding support! The customization options are fantastic and have greatly improved my workflow. But what truly impresses me is the team's responsiveness and helpfulness. They quickly resolved every issue I encountered. Highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2025

Great app! It does exactly what it's supposed to and is easy to use. There’s room for improvement in the UI, but overall, it's a solid app. Pankaj was extremely helpful with support—great customer service!

Using app

27 days

Total reviews

1

Average rating

5.0

1 / 5 Share

March 13, 2025

Tried to use this app for syncing 'inventory only' between my shopify and ebay stores. Both platforms already had all listings live, I just wanted to link stock via SKU which I was told was possible. Straight away it was clear my needs were overlooked. My ebay listings were duplicated onto my shopify store (I use different style images on different platforms). So i had 2x every product on shopify for many brands/vendors. Every time I raised the issue, I was told it was not possible for their app to do this. The proof was plain as day, as you could see the duplicate listings on my shopify store literally had my ebay style images. I had to point this out time, and time again before they would always eventually admit fault, and promise to resolve it/it never happen again. This was not the case. Every time I added new products, synced the Inforshore app, the issue would repeat. Every time they tried to resolve it, it was like they just restored my shopify store to an older version, which was not ideal as we'd lose a weeks work in updating our store, and whole vendors would get removed/go missing. After the usual 'its not our fault, its not possible for our app do to this' and me having to take time out of the day to explain how its obvious (honestly like speaking to children) I had enough, and uninstalled the app. They knew they were in the wrong, as I received my initial setup fee back, with minimal resistance. Best part of their service was how quickly they managed to disappear and return my money, leaving me to tidy up the monumental mess they made of my shopify store. How this is a recommended app is beyond me. I have since found multiple similar services for similar prices that work much better. Take extra time to look around, and DO NOT use Inforshore.

Using app

6 months

Total reviews

1

Average rating

1.0

All reviews

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