All reviews

Rating Breakdown

  • 5
    88% (373 ratings)
  • 4
    6% (24 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    5% (22 ratings)
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5 / 5 Share

Dec. 19, 2024

Very happy with eBay Importer by Infoshare. It has been a great tool syncing our eBay store with our web page. Any time we've had an issue, or a question on to make something work, we've gotten fast replies and resolves of our issues. I would highly recommend. Mark @ mc2-toys

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

Pankaj was able to assist me immediately to resolve an issue. Thank you! I look forward to Infoshore chat help in the future to help me navigate the app.

Using app

24 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Seamless and Efficient Tool for eBay Sellers! The eBay Importer by Infoshore has been a game-changer for managing my eBay listings. The import process is smooth, fast, and incredibly accurate, saving me countless hours of manual work. The interface is user-friendly, and the support team is always available to assist with any questions. Highly recommend this tool for any eBay seller looking to streamline their workflow!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Great help sorted my first 3000 item out with no problems at all

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

At first didnt want to spend any money but moving items myself was way too much of a task to do and time consuming. Used this app and was pretty flawless and almost instant. Really quick, moved all my items without issues. Outstanding service--THANKS

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Works just how we needed to synchronize one way from Ebay to Shopify. Customer support is always quick to respond

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Product works amazingly well, good price and the support is very responsive.

Using app

9 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 3, 2024

App used to work great, and technical support used to solve issues. This is sadly no longer the case. Now the app regularly creates quantity mismatches between channels, requiring significant labor to monitor and fix manually. And whereas issues used to be addressed and actually solved, a band-aid is now applied so the same problem can happen again and again.

Using app

Over 6 years

Total reviews

1

Average rating

1.0

4 / 5 Share

Nov. 28, 2024

Been unig the app for a couple of years, mainly to integrate eBay with Shopify. Excellent and responsive support though we do run in to issues from time to time, all resolved in a timely manner though.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 28, 2024

Pankaj and Team, I wanted to take a moment to express my sincere gratitude for the excellent work you and your team have done in importing over 5,500 products from eBay and tailoring them to meet my specific requirements. While there was a brief delay in the initial days due to the complexity of the various product variants, I truly appreciate how you promptly addressed and resolved the issue. Your professionalism, attention to detail, and dedication to getting the job done have been evident throughout the process. I am extremely grateful for your time and effort in ensuring everything was completed successfully. I highly recommend your services to anyone in need of similar support. Thank you again for your outstanding work!

Using app

4 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 27, 2024

We used this app for around 2 years from back when there was no other competition but we have now thankfully moved on. 2 years of stress, problems, unhappy customers and worse. To briefly explain, we have a large store, 8000+ items. All matched and imported from eBay, most of the time it works ok. But it is slow to spot new eBay items and even then, not all of them. This led to discrepancies of stock. Sometimes it would decide not to correctly amend stock. One of our final straw issues was finding that over 1000 items had never been imported dating back almost the 2 full years! Contacting customer service with an issue was painful. I would explain an issue and then next thing "Thank you for your concern, I have now changed X,Y&Z on your website" this would normally have the opposite or a problematic affect on our website and wouldn't actually resolve the issue. Normally causing us more issues. One of the worst app experiences of my life. This app has been so bad, my wife has commented on how often I complain about how bad it is. But back 2 years ago there was no company that did exactly what we needed except this one so we had no choice. It was so bad we actually took the plunge to move the week before Black Friday! Which was a risk, but I am so glad we did it. Now there are loads of other options out there and most are much cheaper. Best of luck!

Using app

Over 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 26, 2024

Absolutely amazing service! their team is fast, efficient and never had an issue with this app for the last 2 years we've been using them. Thank you

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

We’re new to this eBay integration and InfoShore has been very friendly and helpful with any issues that we have. They are always quick to respond and resolve any issues quickly.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Very helpful support and very customizable

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Customer support is great and Pankaj really helped me. App itself is great also.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

So far so good and really helpful service. I have a book store and the data they have helped import through other channels is a great time saver.

Using app

3 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Oct. 11, 2024

Dont waste your time or money, no support responces whatsoever once I paid for the app and then the app would only work occasionally which is not great when setting up a shop.. very poor service indeed

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 20, 2024

eBay Importer is the best way to get your eBay inventory into another selling platform, and keeps your inventory synced up well between eBay and your additional platform. Whenever I've had questions about the eBay Importer, someone on their team replies within one business day with solutions. The whole team over there has been outstanding with their customer service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Great support from Pankaj, very efficient and edited the settings for us. Thank you

Using app

22 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 13, 2024

bad

Using app

About 2 months

Total reviews

1

Average rating

1.0