eBay Importer by Infoshore
eBay importer by infoshore
Rating
4.6
feedback
255
chart
#1,101
All reviews
Rating Breakdown
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March 13, 2025
Tried to use this app for syncing 'inventory only' between my shopify and ebay stores. Both platforms already had all listings live, I just wanted to link stock via SKU which I was told was possible. Straight away it was clear my needs were overlooked. My ebay listings were duplicated onto my shopify store (I use different style images on different platforms). So i had 2x every product on shopify for many brands/vendors. Every time I raised the issue, I was told it was not possible for their app to do this. The proof was plain as day, as you could see the duplicate listings on my shopify store literally had my ebay style images. I had to point this out time, and time again before they would always eventually admit fault, and promise to resolve it/it never happen again. This was not the case. Every time I added new products, synced the Inforshore app, the issue would repeat. Every time they tried to resolve it, it was like they just restored my shopify store to an older version, which was not ideal as we'd lose a weeks work in updating our store, and whole vendors would get removed/go missing. After the usual 'its not our fault, its not possible for our app do to this' and me having to take time out of the day to explain how its obvious (honestly like speaking to children) I had enough, and uninstalled the app. They knew they were in the wrong, as I received my initial setup fee back, with minimal resistance. Best part of their service was how quickly they managed to disappear and return my money, leaving me to tidy up the monumental mess they made of my shopify store. How this is a recommended app is beyond me. I have since found multiple similar services for similar prices that work much better. Take extra time to look around, and DO NOT use Inforshore.
Feb. 26, 2025
I've been using this app for many years. The performance and customer service are always excellent!
Feb. 24, 2025
Extremely happy with Infoshare eBay Importer app! The team are superb, amazing support and extremely fast replies - 5* customer service!! I would highly recommend
Feb. 14, 2025
Very good importer with fast professional service. If there is a problem they are quick to fix it.
Feb. 13, 2025
Ciao A tutti, consiglio questo app. non da errori, si carica tutto da ebay-shopify, incredibile . molto veloce e senza errori.. non bastano 5 stars per loro..importato tutto sul nostro shop www.biba-ricambi.eu
Feb. 7, 2025
Very good very fast and very clever i have tried all the import apps but no one even competes with infoshore they are very talented in what they do from importing and support 100% would recommend to everyone who want to import thisr items with ease and if any problems they have a wonderfully support team ready to help you.
Jan. 8, 2025
Fab, had a few teathing issues and they were sorted within 30 minutes, brill customer service x ps the app did what it said on the tin!
Dec. 19, 2024
Very happy with eBay Importer by Infoshare. It has been a great tool syncing our eBay store with our web page. Any time we've had an issue, or a question on to make something work, we've gotten fast replies and resolves of our issues. I would highly recommend. Mark @ mc2-toys
Dec. 11, 2024
Seamless and Efficient Tool for eBay Sellers! The eBay Importer by Infoshore has been a game-changer for managing my eBay listings. The import process is smooth, fast, and incredibly accurate, saving me countless hours of manual work. The interface is user-friendly, and the support team is always available to assist with any questions. Highly recommend this tool for any eBay seller looking to streamline their workflow!
Dec. 6, 2024
At first didnt want to spend any money but moving items myself was way too much of a task to do and time consuming. Used this app and was pretty flawless and almost instant. Really quick, moved all my items without issues. Outstanding service--THANKS
Dec. 6, 2024
Works just how we needed to synchronize one way from Ebay to Shopify. Customer support is always quick to respond
Dec. 4, 2024
Product works amazingly well, good price and the support is very responsive.
April 22, 2025
Been unig the app for a couple of years, mainly to integrate eBay with Shopify. Excellent and responsive support though we do run in to issues from time to time, all resolved in a timely manner though.
Nov. 28, 2024
Pankaj and Team, I wanted to take a moment to express my sincere gratitude for the excellent work you and your team have done in importing over 5,500 products from eBay and tailoring them to meet my specific requirements. While there was a brief delay in the initial days due to the complexity of the various product variants, I truly appreciate how you promptly addressed and resolved the issue. Your professionalism, attention to detail, and dedication to getting the job done have been evident throughout the process. I am extremely grateful for your time and effort in ensuring everything was completed successfully. I highly recommend your services to anyone in need of similar support. Thank you again for your outstanding work!
Nov. 27, 2024
We used this app for around 2 years from back when there was no other competition but we have now thankfully moved on. 2 years of stress, problems, unhappy customers and worse. To briefly explain, we have a large store, 8000+ items. All matched and imported from eBay, most of the time it works ok. But it is slow to spot new eBay items and even then, not all of them. This led to discrepancies of stock. Sometimes it would decide not to correctly amend stock. One of our final straw issues was finding that over 1000 items had never been imported dating back almost the 2 full years! Contacting customer service with an issue was painful. I would explain an issue and then next thing "Thank you for your concern, I have now changed X,Y&Z on your website" this would normally have the opposite or a problematic affect on our website and wouldn't actually resolve the issue. Normally causing us more issues. One of the worst app experiences of my life. This app has been so bad, my wife has commented on how often I complain about how bad it is. But back 2 years ago there was no company that did exactly what we needed except this one so we had no choice. It was so bad we actually took the plunge to move the week before Black Friday! Which was a risk, but I am so glad we did it. Now there are loads of other options out there and most are much cheaper. Best of luck!