eBay Importer by Infoshore
Import, Export eBay products & sync in real-time. 24/7 support
Rating
4.5
feedback
412
chart
#945
All reviews
Rating Breakdown
Nov. 12, 2023
The support is excellent! This app company provides 5 star customer service. I recommend both the app and the support. Great App!
Oct. 28, 2023
Paid TWICE for importing items from eBay Charged me then blocked me from importing items. Poor customer service as they have no one to call Calling cc co to refund my money
Oct. 20, 2023
The support is excellent. This app company provides kind customer service. I recommend both the app and the support!
Oct. 15, 2023
Customer service is responsive and can work with you. Can handle larger accounts as well if you reach out to them. The best eBay synch out there.
Feb. 9, 2024
Excellent service extremely helpful and great to work with. They always strive to do their best to resolve any issues
Oct. 3, 2023
If you require the unit price on your products, DO NOT get this app. It does not import the unit price. I have asked them to do it, gave them permission to my store and they changed something in the code, DESPITE the unit price being an option in the product view on shopify. They did not even implement it correctly. After they reverted the changes, they told me they would work on importing the correct thing. That was 1 month ago. They told me numerous times "We are working on it" "I will update you tommorow" (Sometimes didn't even update me the next day and straight up ignored me), but it is still not done. Would have been a lot better if you just said you are not capable of doing it, instead of wasting my time.
Oct. 2, 2023
This is an excellent app. The set up process is very straightforward and the interface is easy to use. I was up and running in minutes. Highly recommended.
Sept. 27, 2023
This app has really help me transfer my eBay products over to shopify. What a game changer! The transfer was very fast and I'm very happy with the results. Thank you very much
Sept. 22, 2023
I'm really starting to wish I hadn't chosen this importer/integration app. I have had nothing but problems with this importer. This app is supposed to integrate your Shopify and eBay stores, removing items from eBay when they sell on Shopify. They have reimported my items and I'm still having this issue. This was the beginning of August, now we are at the end of September. And I still have to manually remove items from eBay. Unfortunately this has led to overselling to no fault of my own. Pankaj reluctantly refunded my last month payment. I paid for a year, so I am stuck for the next 8 months unfortunately.
Sept. 13, 2023
I am very satisfied. They are very helpful and solve problems!!! I will continue to use them.
Sept. 11, 2023
Almost perfect, it can bug out and be slow but overall it does what it says and does it very well. Little to no issues with all the offerings this service provides
Using app
7 months
Total reviews
1
Average rating
4.0
Sept. 7, 2023
Really quick list items on eBay and on Shopify really quick love the software
Aug. 27, 2023
This importer is great. Once you play around with it and learn how it works things will run smooth. It successfully imported thousands of our eBay's listings onto our new shopify site. Quantities and prices sync up within minutes of making changes. couldn't be more pleased.
Sept. 14, 2023
App was great in the beginning, now only imports part of the items descriptions and customer service has not replied to numerous emails. Recently items have not imported after a day or more also. We pay more for faster syncing and priority service but we not sure if this app is being supported anymore. UPDATE: It seems their attempt to fix the upload issue they reverted our entire store back. Now having to re edit all products on our website. Please be aware that they may edit your product listings without your authorisation. They will also not reply to our email about these modifications to our listings.
Aug. 23, 2023
We have this app installed on both of our websites and it works a treat by saving us hours of time. Their customer service is fantastic, Pankaj especially always has fast replies and ensures we are all sorted.
Aug. 16, 2023
Horrible customer service, we have 2 ebay stores and they need to be reauthorized every day, half of our items dont sync and my emails have been ignored for weeks. waste of time and money
Aug. 16, 2023
The app was good at first, although now it is not updating in real time. The listings from ebay are sometimes taking over 24 hours to import to our shopify store. As someone who posts our products daily on our social media platforms (an rely heavily on our social media following to convert sales) I'm now constantly being hounded by our followers asking where our products are, and why aren't they listed on the website? This is because they ARE NOT being updated to shopify in real time (like promised by the ap). I've reached out to customer service MULTIPLE times and they keep trying to tell me there is nothing wrong and it should only take a few minutes for items to transfer over. This is not true, the items are not transferring over and like I mentioned before, are sometimes taking over 24 full hours to show up on my shopify store. For example, I have over 30 products that were listed at 8 am this morning, its now 12:30 am the next day, over 16 hours later, and they are still NOT listed on my shopify store. If this issue isn't resolved soon, be weary of their promise to offer "real time importing" as that just isn't true.
Aug. 10, 2023
So far I'm absolutely Impressed. My ebay is now linked to my Shopify. ROCKSTARGEMS in FULL EFFECT!