All reviews

Rating Breakdown

  • 5
    91% (297 ratings)
  • 4
    2% (8 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    5% (16 ratings)

Reviews with Text

  • 99% (323)
Review RSS Feed Review RSS Feed

1 / 5 Share

Aug. 16, 2023

The app was good at first, although now it is not updating in real time. The listings from ebay are sometimes taking over 24 hours to import to our shopify store. As someone who posts our products daily on our social media platforms (an rely heavily on our social media following to convert sales) I'm now constantly being hounded by our followers asking where our products are, and why aren't they listed on the website? This is because they ARE NOT being updated to shopify in real time (like promised by the ap). I've reached out to customer service MULTIPLE times and they keep trying to tell me there is nothing wrong and it should only take a few minutes for items to transfer over. This is not true, the items are not transferring over and like I mentioned before, are sometimes taking over 24 full hours to show up on my shopify store. For example, I have over 30 products that were listed at 8 am this morning, its now 12:30 am the next day, over 16 hours later, and they are still NOT listed on my shopify store. If this issue isn't resolved soon, be weary of their promise to offer "real time importing" as that just isn't true.

Using app

About 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

July 18, 2023

So far, so good. I can't complain about being a professional importer for eBay. It has made importing my inventory into Shopify a breeze with few hick-ups. I can't wait for more updates and what the future brings.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2023

Highly recommended. Has made linking our eBay and website seamless. All works well and simple to use.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2023

App was very intuitive for a first-time user. I started with the free tier with 5 free imposts and it went so well, that I subscribed to the paid plan. The amount of time I saved importing existing listings from eBay was huge!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2023

Awesome app. This thing makes my cross posting life much easier. Easy to use & customer support is fast & helpful. I cant suggest it enough!

Using app

16 days

Total reviews

4

Average rating

4.5

5 / 5 Share

June 24, 2023

Excellent app that works flawlessly. Imports occur quickly using auto sync and inventory is accurately tracked. Customer service team response time was great with the few questions I had.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2023

I can't speak highly enough about the patience and professionalism that the team at InfoShore has offered. I have had very specific and non-typical requests for how things needed to be set up for us, and they worked through all of the requests one by one until I was completely satisfied. I had worked with other importer companies previously, and InfoShore just blows them out of the water in terms of how well and accurately the program works and furthermore with how willing they are to help you accomplish goals and needs for your Shopify store. VERY HIGHLY recommend.

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 8, 2023

This app is awesome. It handles a lot of task that could otherwise require hiring another person. Inventory and pricing updates are almost immediate. Imports of new product are spot on. They are very responsive to our needs. Five star customer service. Thank you.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Pankaj and the team has been extraordinary in customizing our needs with this app from eBay to Shopify and vice versa. Overall, the app and technology works very well and if for whatever reason there is a change in the eBay API, the infoshore team is quick to react and fix any bugs failry quickly. The app is the best we've seen and does a great job in our needs for managed inventory on both the eBay and Shopify sales channel platform. We highly recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Best app & customer support. Highly recommend it and it has helped me a lot. Will continue to use your APP! Thank you so much.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Great app - did exactly what I wanted it to do for my Funny T Shirt store. No issues encountered and pricing seems very fair

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

Very handy tool. Imports all my eBay Listings with description, pictures and item specifics. Dev team went above and beyond in helping me, very professional and helpful.

Store

tdxltd

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 29, 2022

Does not sync with ebay. Also pictures do not update. .........................................................................

Store

SWAP

Using app

13 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Nov. 21, 2022

I have been using this app for around two years and it's been fantastic. Easy to use, if you make price & inventory changes on eBay they sync straight away. Importing is simple. Customer service is great and always helpful and fast to address any issues. Highly recommend :) Dan - Subie Shop.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2022

Absolutely awesome. Great customer service. Prompt responses from the support & help. We imported ~1000 items without any issues

Using app

2 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Sept. 12, 2022

I really needed this app and it does what it says on the Tin, but boy is the dashboard missing a trick or 2, please can you do some really simple widgets to show, items imported, items to reimport, the number of new items imported since xxx, etc ... it would be worth the extra cost, then i would know if i need to do anything or not with Ebay, Amazon and the shopify tool

Using app

Over 1 year

Total reviews

6

Average rating

2.8

5 / 5 Share

Sept. 2, 2022

The best eBay import app is easy to use and developer provide their best to get the custom work done without any glitches. Many thanks to Pankaj Narang for their custom work.

Using app

4 months

Total reviews

1

Average rating

5.0

2 / 5 Share

July 13, 2022

works erratically poor customer service, only customer service is by email, no chat or any other live help, so any issues take long time to resolve. sync does not always work, needs to be checked at least 1 x week to see if it is all working

Using app

About 2 years

Total reviews

1

Average rating

2.0

5 / 5 Share

June 22, 2022

Ottima app. Fa il suo perfettamente, e ottimo prezzo per il servizio che da! Servizio clienti anche molto rapido e sempre presente!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2022

Very good customer service with any of our feed related queries. Nothing is any bother to them. Works very well.

Using app

Over 2 years

Total reviews

1

Average rating

5.0