All reviews

Rating Breakdown

  • 5
    90% (283 ratings)
  • 4
    5% (16 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    3% (10 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 18, 2024

Very good and flexible app. Great help and support

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

great support, fast help, great app. i am very satisfied

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Great support

Using app

--

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 16, 2024

Needed help with setting up the EDD, Jay helped me with my request and I have got everything I searched for, quick replies and rapid assistance. + Recommendation

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! 🌟 We're thrilled to hear that Jay was able to assist you quickly and effectively with setting up the EDD. Your recommendation means a lot to us! If you ever need further assistance, feel free to reach out—we're always here to help. 😊

5 / 5 Share

Dec. 9, 2024

This is very good app to give confidence to customers. I am happy with the kind support provided by Jay to setup the App. Thanks team for good work.

Using app

2 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! 😊 We’re thrilled to hear that the app is helping to build customer confidence. Jay will be delighted to know his support made a difference. Our team is always here to assist you. Thanks again for your kind words and support! 🙌

2 / 5 Share

Dec. 9, 2024

Quite a frustrating experience for shops with large inventories. Wanted to exclude the app from appearing on all my digital product pages as they do not require an ETA. But the interface provided by this app to exclude the digital products (I have more than 100+ items, not including archived items) is very lacking and needs major improvement. Filtering for the items by product type was very difficult and I had to resort to manually excluding my digital items one by one, which was time consuming. After seeking assistance, they pointed me towards upgrading my account to use another feature that might help, which only made it more annoying as they should acknowledge on working to improve what should have been working in the first place instead of asking us to pay more. Very frustrating especially for a first time onboarding experience.

Using app

About 3 hours

Total reviews

2

Average rating

3.5

Developer Reply

Hey, Thank you for your feedback. We have already addressed the issue, and merchants can now exclude products based on product type. If you're still encountering any difficulties, please reach out to support team directly, and we'll be happy to assist you further. We truly appreciate your patience, and we’re committed to improving the interface to make it more efficient for stores with large inventories. Let us know if you need any further help.

5 / 5 Share

Dec. 5, 2024

GREAT APP AND GREAT HELP GETTING IT SET UP

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic 5-star review! We're so glad to hear that you had a great experience with both the app and our setup support. If you ever need further assistance or have any questions, feel free to reach out. We're here to help! Thank you again!

5 / 5 Share

Dec. 3, 2024

I had an amazing experience with this delivery app! The customer support team was friendly and quick to resolve my query. Highly recommended!

Using app

About 3 years

Total reviews

15

Average rating

5.0

Developer Reply

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had an amazing experience with our app. Our team works hard to provide great support, and we're glad to know that it made a difference for you. Your recommendation means a lot to us! If you need any further assistance, don’t hesitate to reach out. Thank you again!

5 / 5 Share

Dec. 2, 2024

Excellent application, most recommended and they help you throughout the entire process from installation until it appears correctly in your store

Using app

43 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the fantastic review! 🌟 We're so glad to hear that you found the application helpful and that our team could support you throughout the entire process. Your recommendation means a lot to us! If you need anything else, we're always here to help. 😊

5 / 5 Share

Dec. 2, 2024

The ETA app has been a game-changer for me! It’s incredibly user-friendly and works flawlessly, making it so much easier to manage my tasks and stay on top of everything. The features are well thought out, and the support team is responsive and helpful. I highly recommend this app to anyone looking for a reliable and efficient solution. Five stars all the way!

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! 🌟 We're thrilled to hear that the ETA app has been a game-changer for you and that you’re enjoying its user-friendly design and features. Our team is always here to provide the best support possible, and it means the world to us that you highly recommend the app. Thanks again for the five stars! 😊

5 / 5 Share

Dec. 2, 2024

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! If you need anything else or have any questions, don't hesitate to reach out. We're here to help!

5 / 5 Share

Nov. 29, 2024

Good Support! They help us in fast time to make the necessary modifications and everything is working good.

Store

Pandera

Using app

3 days

Total reviews

9

Average rating

4.4

Developer Reply

Thank you for the wonderful review! 🌟 We're so glad we could assist you quickly and get everything working perfectly. If you need any further help or have more modifications in mind, don't hesitate to reach out. We're always here for you! 😊

5 / 5 Share

Nov. 28, 2024

Excellent application and the support provided by the support team is incredible, they are very patient and attentive until you get the application working and in the position you want it to appear in your store.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the fantastic review! 🌟 We're thrilled to hear that you had such a positive experience with our app and support team. Your kind words motivate us to continue delivering the best service possible. If you ever need further assistance, feel free to reach out—we're always here to help! 😊

5 / 5 Share

Nov. 27, 2024

great , will help us grow up the order .

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the 5-star review! We're thrilled to hear that our app will help grow your orders. We're excited to be part of your success and are here to support you every step of the way!

5 / 5 Share

Nov. 26, 2024

Great app, does exactly what it needs to do and support is super fast and helpful.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful 5-star review! 🌟 We're delighted to hear that the app is meeting your needs and that our support team could assist you quickly. If you ever need help or have suggestions, feel free to reach out—we’re always here to assist! 😊

5 / 5 Share

Nov. 25, 2024

5 stars is not enough to rate this app and the top quality service that comes with having it. If ever we need to make a change or implement a new feature, the guys and girls at EDD always do their best to help. 100% recommend this app.

Using app

2 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for your kind words and the amazing 5-star review! 🌟 We're thrilled to hear that you're happy with both the app and our support. It's our goal to always go the extra mile for our customers, and we're so glad to know it makes a difference. Your recommendation means a lot to us! If you ever need anything, don’t hesitate to reach out—we're always here to help! 😊

5 / 5 Share

Nov. 20, 2024

the employees helped me in 5 min super app

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful 5-star review! 🌟 We're thrilled to hear our team could assist you so quickly. Your satisfaction means the world to us! If you ever need help again, we're always here for you. 😊

5 / 5 Share

Nov. 20, 2024

I needed a quick help for my website. Got the idea to chat with the support. They did amazing work and helped me really quick. The problem was solved in only 2 minutes. Great App Great Support...

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing 5-star review! 🌟 We're delighted to hear that our support team could resolve your issue so quickly and effectively. Your kind words about the app and support truly mean a lot to us. If you ever need assistance again, we’re just a chat away! 😊

5 / 5 Share

Nov. 14, 2024

great and fast support, solved issues immediately and we had the app up and running in around 1h for the whole shop with different product categories. Only downside: when offering more than one delivery option the text snippets do not adjust in checkout according to the selected option.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! 🌟 We're delighted to hear that our support team could help you get the app up and running so quickly across your shop and product categories. Your feedback about the text snippets not adjusting in checkout is valuable, and we'll definitely take it into consideration for future improvements. If you have any additional suggestions or need further assistance, feel free to reach out—we’re always here to help! 😊

5 / 5 Share

Nov. 12, 2024

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🌟 We’re thrilled that you enjoyed using our app. If possible, could you share a few details about the features or aspects of our service that stood out most to you? Hearing more about what worked well helps us improve and guide others in making the most of the app. Thanks again for your feedback and support!