Estimated Delivery Date ‑ ETA
LEVEL 2 EDD - estimated delivery date plus shipping time
Rating
4.9
feedback
404
chart
#217
All reviews
Review RSS Feed
March 4, 2025
First of all the app is very easy to configure and with basic knowledge also very easy to customize. You will have to do some trial and error but you will get the hang of the settings very quickly. I ran into a problem with setting up the delivery time information in our order confirmation email. I also have no clue about coding. Jay from the support team was very friendly and replied quickly and professional to my inquiry. The issue wasn't too easily resolved as it took a couple of trys to get the right configuration. Also that we are based in Germany and everything has to be localized surely didn't help the cause. Afer a short time (under 90 minutes) all issues were resolved and the app is working flawlessly. I am very happy with the support I received and recommend Setubridge to everyone without hesitation. Thanks again to Jay.
Thank you so much for your amazing 5-star review! ⭐️ We're thrilled to hear that you found our app easy to configure and customize! It's great to know that Jay was able to assist you quickly and professionally, especially with the email setup and localization requirements. Your kind words truly motivate us to keep delivering top-notch support. If you need any further assistance, feel free to reach out anytime. Thanks again for recommending SetuBridge! 😊
March 3, 2025
Jay was incredibly helpful! He saw I downloaded the app and reached out over live chat to assist on the set up. Answered all my questions and was a big help. App is easy to setup and navigate.
Thank you so much for your amazing 5-star review! 🌟 We're thrilled to hear that Jay could assist you proactively and make the setup process smooth! Your feedback truly motivates us to keep delivering excellent support. 😊 If you ever need any further assistance, we're always here to help!
Feb. 27, 2025
I recommend, great app with great support, Jay helped me so quickly and correctly!
Thank you so much for your kind recommendation and 5-star review! 🌟 We're glad to hear that Jay could assist you quickly and efficiently! Your support means a lot to us. 😊 If you need any further help, feel free to reach out anytime!
Feb. 27, 2025
Muito bom
Thank you so much for your 5-star review! ⭐️ We're glad you're happy with our app! If you need any help or have any feedback, feel free to reach out anytime 😊.
Feb. 22, 2025
Great app! Many customization options and great support!
Thank you so much for your 5-star review! 🌟 We're thrilled that you love the customization options and our support. If you ever need any assistance, we're always here to help! 😊🚀
Feb. 17, 2025
Customer service went above and beyond - Fair prices a small fee for a great app.
Thank you for your amazing feedback! 😊 We're thrilled to hear that you found our customer service exceptional and the app valuable. If you ever need any assistance, we're always here to help! 🚀
Feb. 17, 2025
very good, samta helps me a lot
Thank you for your kind words! 😊 We're glad to hear that Samta was able to assist you. If you ever need further support, we're always here to help! 🚀
June 27, 2025
Customer service is useless. I have sent over 20 emails back and forth regarding bugs and they cannot comprehend the issue or won't do anything about it. There is no way to hide the alert for Out of Stock items with "Continue Selling when out of stock" disabled. This means that if your customer selected a greyed out variant, they are still told that their item will be dispatched.
Thank you so much for your 5-star review! 😊 We're thrilled to hear that you found our customer service helpful. If you ever need further assistance, feel free to reach out. 🚀
Feb. 5, 2025
Maybe it works. However, set-up is super hard, not Global ETA rules available for free or Startup plas as advertised. Upgraded to Startup version to unlock Global ETA rules, but discovered that only Growth plan offers it.
Hey, we understand how important clear expectations are, and I’d love to help resolve this for you. The Global ETA rules are available in the Growth plan, and we apologize if there was any confusion regarding this. If you’d like, our support team can assist with the setup to ensure you’re getting the most out of the app. Let me know how we can help! 😊
Feb. 1, 2025
I have been using the ETA app for a while now, and have spent a log time with the support people, Jay in particular, who has set up custom timings for our slightly unusual business model. They are amazing! Brilliant product and A+ service, give them a try!!!
Thank you so much for your wonderful review! 😊 We're thrilled to hear that you've had a great experience with our ETA app and support team, especially Jay! 🎉 Customizing the setup for your unique business model was our pleasure, and we're always here to help. Your kind words mean a lot to us! 🚀 Thanks for recommending us—happy selling! 🛍️✨
Jan. 31, 2025
Great customer service. They respond very quickly and are helpful with anything you need.
Thank you so much for your 5-star review! 😊 We're thrilled to hear that you had a great experience with our customer service. Your kind words mean a lot to us! If you ever need any further assistance, we're always here to help. 🚀✨
Jan. 24, 2025
This is an amazing app! It gives transparency to your customers when it comes to lead times and handling times which is great. The support is also phenomenal, they are always online at the end of the chat to help and support. Cannot rate this highly enough.
Thank you so much for your amazing review! 🌟 We're thrilled to hear that our app has brought transparency to your customer experience and met your expectations for lead and handling times. Your kind words about our support team mean the world to us! We're always here to help and ensure you have the best experience possible. If there's anything else we can assist you with, don’t hesitate to reach out. Thanks again for your support and trust! 😊
Jan. 24, 2025
Excellente application, un support à l'écoute et hyper réactif. Une app presque indispensable pour informer à nos clients les délais de livraison en fonction de plusieurs paramètres. Nous recommandons à 100% ! Merci Drashti pour son implication dans le développement d'option supplémentaires pour notre boutique.
Thank you so much for your wonderful review and recommendation! 🌟 We're thrilled to hear that you found our application helpful and our support team responsive. Your kind words motivate us to keep delivering the best experience. A special shoutout to Drashti for going the extra mile in assisting with additional options for your store—I'll make sure to share your appreciation with her. If you ever need further assistance or have any suggestions, don’t hesitate to reach out. We’re always here to help! 😊
Jan. 22, 2025
Thank you so much for the 5-star review! If you need anything else or have any questions, don't hesitate to reach out. We're here to help!
Jan. 21, 2025
Significantly higher prices for Shopify Plus stores and it doesn't advertise this anywhere. Very misleading.
We regret pricing didn't fit your business. Our pricing is thoughtfully designed to cater to businesses of all sizes, offering competitive rates and value. Shopify Plus plans are slightly higher due to the advanced features and support needed for larger-scale operations. Most of our existing shopify plus customers are finding a great value through app functionality by solving unique buying psychology problem. We are happy to assist if you interested in give it one more try. Our exclusive animated ETA widgets has played well in increasing shopping experience for many enterprise brands Also, We prioritise transparency by displaying all pricing options clearly upon app activation, ensuring merchants can make informed decisions.
Jan. 21, 2025
great app
We are happy receiving positive review & will try hard to attract 5 star in coming future. Every feedback is invaluable to us to get better! 😊
Jan. 20, 2025
The Estimated Delivery Date app has exceeded my expectations in every way. Its great features make managing delivery timelines straightforward and reliable, providing accurate estimates that enhance the customer experience significantly. A special shout-out to Jay from the support team, who has been absolutely fantastic. Jay is incredibly knowledgeable, helpful, and quick to respond, making the entire experience even better. It’s rare to come across such fast and competent support, and Jay truly goes above and beyond! If you're looking for an app to improve your delivery process, I highly recommend the Estimated Delivery Date app. It’s a must-have, backed by a stellar support team!
Thank you so much for your amazing 5-star review! 🌟 We’re delighted to hear that the Estimated Delivery Date app has exceeded your expectations and made managing delivery timelines easier for you. Your kind words about the app’s features and their impact on the customer experience mean a lot to us! 😊 A huge shout-out to Jay as well for his fantastic support—he’ll be thrilled to know he made such a positive impression. 💪✨ If there’s ever anything more we can do to help or improve your experience, please don’t hesitate to reach out. Thank you again for recommending our app and for your kind words—they motivate us to keep delivering our best! 🙌
Jan. 8, 2025
Amazing customer service support! Super quick to reply and very engaging and helpful. Easy app to use!
Thank you so much for your amazing review! 🌟 We're thrilled to hear that you found our customer service quick, engaging, and helpful. It's wonderful to know that you're enjoying the app and finding it easy to use. We're here to assist you anytime—feel free to reach out if you need anything! 😊
Jan. 8, 2025
GREAT APP FOR SHOWING ETA FOR PRODUCTS IN SHOPIFY STORE! THE CUSTOMER SERVICE IS VERY GOOD AS WELL.
Thank you so much for the 5-star review! 🌟 We're thrilled to hear that you find our app great for showing ETA on your Shopify store. Your kind words about our customer service mean a lot to us. We're always here to help and ensure you have the best experience. 😊
Jan. 3, 2025
great support, wrote some new code to make it work with my custom theme. Thanks
Thank you for your amazing review! 🌟 We're delighted to hear that our support team could help by writing custom code to make the app work seamlessly with your theme. Your satisfaction is our top priority, and we're always here to assist with any customizations or support you may need. 😊