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Rating
4.9
feedback
315
chart
#301
All reviews
Review RSS Feed
June 26, 2024
exactly the app i wanted and easy to learn plus very supportive team!
Thank you so much for your 5-star review! We're thrilled to hear that our app is exactly what you wanted and that you found it easy to learn. Our team is always here to support you, and we're glad to know that you had a positive experience with us. Best regards, SetuBridge Team
May 29, 2024
Muy buen servicio por parte de Jay Panchal, muy atento y me resolvió rápido
Thank you for your wonderful 5-star review! We're thrilled to hear about your positive experience with Jay Panchal. Providing attentive and efficient service is always our goal, and we're glad Jay could resolve your issue quickly. We appreciate your feedback and look forward to serving you again in the future!
May 27, 2024
Great app, really easy to use and the customer service is so good. It will make your product page really stand out, thanks!!
Thank you so much for your glowing 5-star review! 🌟 We're thrilled to hear that you find our app easy to use and that our customer service has met your expectations. Your kind words motivate us to keep delivering the best experience possible. We're delighted that our app is helping your product page stand out. If you ever need any further assistance, please don't hesitate to reach out. Thanks again! 😊 Best regards, SetuBridge Team
May 1, 2024
Suggested a missing feature that was crucial for us, however they added the feature the next day.
Thank you for your amazing review! We're delighted to hear that we could assist you by implementing the missing feature so promptly. Providing solutions that meet our customers' needs is our top priority, and we're glad we could deliver on that for you. If you have any further suggestions or questions, please feel free to reach out. We're always here to help!
Oct. 11, 2024
Two words do describe the quality of their service: TOP NOTCH! Their support was very quick to answer us and find a tailored solution to our needs.
Thank you so much for your fantastic review! 😊 We're thrilled to hear that you found our service top-notch. Providing tailored solutions to meet your needs is what we strive for, and we're delighted that our support team was able to assist you promptly. If you ever need anything else, don't hesitate to reach out. We're here to help! ✨
April 21, 2024
great APP! I recommend
Thank you so much for the glowing 5-star review! 😊 We're thrilled to hear that you're enjoying our app and would recommend it. Your support means a lot to us! If you ever need anything else, don't hesitate to reach out. 🌟
April 3, 2024
This app is fantastic, you can customize every detail, the support is very fast and very kind. I recommend it to everyone
Hello Elisendra®, Thank you for your wonderful 5-star review! We're delighted to hear that you're enjoying the flexibility of our app and our fast, friendly support. Your recommendation means the world to us! Thanks again for your kind words! Best Regards SetuBrdige Team
March 23, 2024
On the face of it, this looks a nice app, but sadly it doesn't live up to expectations. The setting for the cut-off time simply did not work, no matter what time we entered, and the calculation of working days was equally as bad. For example, we don't ship at the weekends, so we set Sat and Sun as non-working days; we would expect the app to know that we would next ship on Monday for orders placed over the weekend, but here we are on Saturday, and it shows our next despatch day as being Tuesday! We also found some of the app's features difficult to find, so we contacted support for assistance. Two days later, we still haven't heard from them even though our subscription included 'priority' support. As a Shopify user, you kinda get used to apps that don't work straight away and have slow support, but usually, you get a free trial period, so if it isn't for you, you can uninstall it without being out of pocket. Beware, there is no such free trial with this app, the developer is taking your money straight away and you won't get it back. Finally, we are being bombarded with Spam emails about another app from this developer. We never signed up for their marketing emails, so yes, this is Spam.
We apologize for the inconvenience you've experienced. Please reach out to us directly with your concerns, and we'll prioritize resolving the issues you've encountered with the app's functionality and support. We're committed to providing the assistance you need to ensure a better user experience. Additionally, we'll investigate the spam email issue immediately. Your feedback is valuable, and we're dedicated to addressing any misunderstandings or confusion promptly. we ensure a better experience with our app.
March 20, 2024
Helped me quickly with the right info
Thank you for your review! We're glad to hear that we were able to assist you promptly and provide you with the information you needed. If you ever have any more questions or need further assistance, feel free to reach out to us anytime. We're here to help!
July 26, 2025
Wir nutzen die App seit mehreren Wochen und sind absolut begeistert. Die Installation war super einfach und die Benutzeroberfläche ist intuitiv gestaltet – selbst für jemanden ohne technische Vorkenntnisse. Besonders beeindruckt hat uns die Flexibilität: Wir konnten die App genau an unser Design und unsere Bedürfnisse anpassen mit Hilfe von dem genialen Support Team :)
Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and support. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!
Feb. 15, 2024
application installed in a few minutes, and it already works perfectly, very useful and nice widgets
Thank you so much for the fantastic 5-star review! We're thrilled to hear that you found our application easy to install, and it's already working seamlessly for you. Your positive feedback about the usefulness and aesthetics of our widgets is truly appreciated. If you ever have any more feedback or if there's anything else we can assist you with, feel free to reach out. We're here to help and enhance your experience further!
Jan. 29, 2024
Die App läuft gut und der Support ist wirklich sehr hilfsbereit und macht sogar kleine Anpassungen bzw. hilft bei individuellen Wünschen. Ich bin begeistert und kann die App mit sehr gutem Gewissen empfehlen und wünsche weiterhin noch viel Erfolg!
Thank you so much for taking the time to leave such a positive review! We truly appreciate your support and feedback. It's fantastic to hear that you found our app helpful and that our support team could assist you with your requests. We're committed to providing excellent service and ensuring that our customers have a seamless experience with our app. Your recommendation means a lot to us, and we're thrilled to have earned your trust and satisfaction. We'll continue working hard to maintain the quality of our app and support services.
Jan. 9, 2024
If I could give more stars I would. We contacted the app to look into some custom development, as we have too many products to assign manually and other apps couldn't accommodate. Sagar promptly replied understanding exactly what we wanted and his team were able to facilitate the updates across multiple stores. Not only that, but has been quick to reply to any additional work and snags that we have found working on this new functionality. We look forward to working with them in the future!
Thank you so much for your kind words and the fantastic 5-star review! 🌟 We're thrilled to hear that our team could meet your custom development needs and facilitate updates across multiple stores. Sagar sir and the entire team are committed to providing excellent service, and we're delighted to know that you appreciate our responsiveness. We're excited about the opportunity to work with you in the future as well ! If there's anything else you need or any further enhancements you'd like, please don't hesitate to reach out. Your satisfaction is our top priority.
Jan. 2, 2024
Hi Aditya Labels and Prints, Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated! Best regards, SetuBridge team
Dec. 19, 2023
I found the app very helpful and the customer service is excellent
Hi Lumije, Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you found our app helpful, and it's fantastic to know that you had a positive experience with our customer service. If you ever have more questions or need assistance in the future, feel free to reach out. We're here to help! Best regards, SetuBridge team
Nov. 27, 2023
Fantastic Product, it does exactly what I needed.
Hi, Deliciously Fine Foods, We're thrilled to hear that our app has met your expectations and is delivering exactly what you need! Your satisfaction is our top priority, and we're grateful for your positive feedback. If you ever have further questions, need assistance, or have suggestions for improvement, please don't hesitate to reach out. We're here to ensure your experience with our product remains fantastic. Thank you again for choosing our app, and we appreciate your support! Best regards, Setubridge Technolabs
Sept. 11, 2024
Overall, the app is OK. Allows you to fully customise your messaging and also target specific locations, even specific zip codes (important for multi-language stores) and also specific collections/products etc too. After some work, we've got everything set-up and it looks pretty good, and should help with conversion. A few things to improve which would make things better:- 1. The general UI/UX inside the apps dashboard is really not user friendly. Very clunky and it just doesn't feel polished. Little things such as every word beginning with a capital letter, or icons not having a transparent background meaning it's fiddly when changing background colours of the widget. 2. Preview bar can be quite buggy and the messaging actually on your store can sometimes be different. An example is extra spaces put in places where on the app they dont exist. Frustrating. 3. Would be great if they could support multi-language better. I believe the "Advanced settings" such as showing message on Cart/Checkout/Thank You Page will only show in your store's default language. Overall - the app is OK - you guys just need to focus on polishing things up, and it would be better.
Thank you for taking the time to share your detailed feedback. We’re glad to hear that you found the customization options and location targeting features useful, and that the app is helping with conversion. We sincerely appreciate your constructive criticism as well. Your insights into the UI/UX, preview bar functionality, and multi-language support are valuable, and we understand how these aspects can impact your experience. We’re continuously working to improve the app, and your suggestions will be instrumental in guiding these enhancements. Please know that we're committed to refining the user experience and addressing the issues you've highlighted. If you have any more suggestions or need further assistance, feel free to reach out to us. We’re here to help and would love to ensure the app meets your expectations. Thank you again for your feedback and for giving us the opportunity to improve! Best regards, The SetuBridge Team
Nov. 6, 2023
Très bonne application permettant un parametrage avancé et qui répond à tous nos besoins spécifiques. Le service client est disponible et à l'écoute. Je recommande cette application.
We're absolutely thrilled to hear about your positive experience with our application! Thank you for your glowing review and recommendation. Our team is dedicated to providing advanced configuration options and ensuring that our app aligns perfectly with your specific needs. We're also committed to delivering excellent customer service, so it's incredibly rewarding to know that our efforts have been recognized and appreciated.
Nov. 3, 2023
no trabaja en el tema ella :( don't work with theme ella :(
We're truly sorry to hear about your experience with our app not working as expected with the Ella theme. We understand how frustrating this can be, and we value your feedback. Our team is committed to improving our app's compatibility with various themes, including Ella. We would appreciate the opportunity to investigate the issue further and work on resolving any compatibility issues. Please reach out to our support team at [email protected] or +918511963839, and we'll do our best to assist you and ensure the app functions smoothly with your theme. Your feedback is invaluable in helping us enhance our app, and we thank you for bringing this matter to our attention. We look forward to addressing your concerns and providing a more positive experience.