Estimated Delivery Date ‑ ETA
LEVEL 2 EDD - estimated delivery date plus shipping time
Rating
4.9
feedback
404
chart
#213
All reviews
Review RSS Feed
Feb. 15, 2024
application installed in a few minutes, and it already works perfectly, very useful and nice widgets
Thank you so much for the fantastic 5-star review! We're thrilled to hear that you found our application easy to install, and it's already working seamlessly for you. Your positive feedback about the usefulness and aesthetics of our widgets is truly appreciated. If you ever have any more feedback or if there's anything else we can assist you with, feel free to reach out. We're here to help and enhance your experience further!
Jan. 29, 2024
Die App läuft gut und der Support ist wirklich sehr hilfsbereit und macht sogar kleine Anpassungen bzw. hilft bei individuellen Wünschen. Ich bin begeistert und kann die App mit sehr gutem Gewissen empfehlen und wünsche weiterhin noch viel Erfolg!
Thank you so much for taking the time to leave such a positive review! We truly appreciate your support and feedback. It's fantastic to hear that you found our app helpful and that our support team could assist you with your requests. We're committed to providing excellent service and ensuring that our customers have a seamless experience with our app. Your recommendation means a lot to us, and we're thrilled to have earned your trust and satisfaction. We'll continue working hard to maintain the quality of our app and support services.
Jan. 9, 2024
If I could give more stars I would. We contacted the app to look into some custom development, as we have too many products to assign manually and other apps couldn't accommodate. Sagar promptly replied understanding exactly what we wanted and his team were able to facilitate the updates across multiple stores. Not only that, but has been quick to reply to any additional work and snags that we have found working on this new functionality. We look forward to working with them in the future!
Thank you so much for your kind words and the fantastic 5-star review! 🌟 We're thrilled to hear that our team could meet your custom development needs and facilitate updates across multiple stores. Sagar sir and the entire team are committed to providing excellent service, and we're delighted to know that you appreciate our responsiveness. We're excited about the opportunity to work with you in the future as well ! If there's anything else you need or any further enhancements you'd like, please don't hesitate to reach out. Your satisfaction is our top priority.
Jan. 2, 2024
Hi Aditya Labels and Prints, Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated! Best regards, SetuBridge team
Dec. 19, 2023
I found the app very helpful and the customer service is excellent
Hi Lumije, Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you found our app helpful, and it's fantastic to know that you had a positive experience with our customer service. If you ever have more questions or need assistance in the future, feel free to reach out. We're here to help! Best regards, SetuBridge team
Nov. 27, 2023
Fantastic Product, it does exactly what I needed.
Hi, Deliciously Fine Foods, We're thrilled to hear that our app has met your expectations and is delivering exactly what you need! Your satisfaction is our top priority, and we're grateful for your positive feedback. If you ever have further questions, need assistance, or have suggestions for improvement, please don't hesitate to reach out. We're here to ensure your experience with our product remains fantastic. Thank you again for choosing our app, and we appreciate your support! Best regards, Setubridge Technolabs
Sept. 11, 2024
Overall, the app is OK. Allows you to fully customise your messaging and also target specific locations, even specific zip codes (important for multi-language stores) and also specific collections/products etc too. After some work, we've got everything set-up and it looks pretty good, and should help with conversion. A few things to improve which would make things better:- 1. The general UI/UX inside the apps dashboard is really not user friendly. Very clunky and it just doesn't feel polished. Little things such as every word beginning with a capital letter, or icons not having a transparent background meaning it's fiddly when changing background colours of the widget. 2. Preview bar can be quite buggy and the messaging actually on your store can sometimes be different. An example is extra spaces put in places where on the app they dont exist. Frustrating. 3. Would be great if they could support multi-language better. I believe the "Advanced settings" such as showing message on Cart/Checkout/Thank You Page will only show in your store's default language. Overall - the app is OK - you guys just need to focus on polishing things up, and it would be better.
Thank you for taking the time to share your detailed feedback. We’re glad to hear that you found the customization options and location targeting features useful, and that the app is helping with conversion. We sincerely appreciate your constructive criticism as well. Your insights into the UI/UX, preview bar functionality, and multi-language support are valuable, and we understand how these aspects can impact your experience. We’re continuously working to improve the app, and your suggestions will be instrumental in guiding these enhancements. Please know that we're committed to refining the user experience and addressing the issues you've highlighted. If you have any more suggestions or need further assistance, feel free to reach out to us. We’re here to help and would love to ensure the app meets your expectations. Thank you again for your feedback and for giving us the opportunity to improve! Best regards, The SetuBridge Team
Nov. 6, 2023
Très bonne application permettant un parametrage avancé et qui répond à tous nos besoins spécifiques. Le service client est disponible et à l'écoute. Je recommande cette application.
We're absolutely thrilled to hear about your positive experience with our application! Thank you for your glowing review and recommendation. Our team is dedicated to providing advanced configuration options and ensuring that our app aligns perfectly with your specific needs. We're also committed to delivering excellent customer service, so it's incredibly rewarding to know that our efforts have been recognized and appreciated.
Nov. 3, 2023
no trabaja en el tema ella :( don't work with theme ella :(
We're truly sorry to hear about your experience with our app not working as expected with the Ella theme. We understand how frustrating this can be, and we value your feedback. Our team is committed to improving our app's compatibility with various themes, including Ella. We would appreciate the opportunity to investigate the issue further and work on resolving any compatibility issues. Please reach out to our support team at [email protected] or +918511963839, and we'll do our best to assist you and ensure the app functions smoothly with your theme. Your feedback is invaluable in helping us enhance our app, and we thank you for bringing this matter to our attention. We look forward to addressing your concerns and providing a more positive experience.
Oct. 9, 2023
Amazing app with an amazing customer support. Had some concerns about the design and the customer support helped me immediately. Now the app looks incredibly good on the website and I'm sure it adds a lot of value for the visitors on my store. Recommended!
It's fantastic to know that the design now looks incredibly good on your website, and we appreciate your confidence in the value it adds for your store visitors. If you ever have more questions or need further assistance, feel free to reach out. We're here to ensure your experience with our app continues to be top-notch. Thanks for recommending us!
Sept. 25, 2023
Really good and superfast client service :)
We are absolutely thrilled to hear your positive feedback! 🚀 Thank you for taking the time to share your thoughts with us.
Sept. 3, 2023
App fantastica, semplice da utilizzare e con molti template pronti all'uso. Servizio clienti rapido e disponibile nell'assistenza.
Grazie mille per il tuo feedback positivo! Siamo felici che tu trovi la nostra app fantastica e user-friendly. Il nostro team è sempre qui per assisterti rapidamente. Grazie ancora! 🙌😊
Aug. 31, 2023
Does everything we want and more. After installing the app we were able to display everything we wanted for estimated delivery date. They also improved the app to allow out of stock Estimated Delivery Date when Continue Selling When Out Of Stock is activated which allows us to take orders as the replenishment stock comes in and display an accurate date. On top of that, we wanted Variant Specific control for bulky items that we may dropship and they even custom coded that for a small fee. Overall Very Very happy with the app and we tried several.
Thank you for your fantastic review! We're delighted to hear that our app exceeded your expectations and helped you display estimated delivery dates seamlessly, even for out-of-stock items. We're thrilled to have accommodated your specific needs with variant control. Your satisfaction means the world to us! 😊
Aug. 3, 2023
I've just downloaded the app and installed it to my store, and so far, I love it. It's easy to use, and effective! I'm excited to use it to it's fullness to see what it can do.
Your positive feedback is a fantastic reward for our efforts! We're committed to maintaining this level of quality and can't wait to have the pleasure of serving you again.
July 17, 2023
The support team have been super helpful and responsive! We had an issue with the app not showing up and they fixed it for us
Thank you for sharing your positive thoughts! We're dedicated to consistently delivering outstanding experiences, and we're thrilled to have achieved that for you.
July 8, 2023
The app is easy to use, extremely inexpensive and does exactly what it says it will do. Thank you developers <3
Your positive review is a reflection of our team's dedication. We're thrilled to have met and exceeded your expectations, and we can't wait to continue impressing you.
June 12, 2023
I have used the app for a few weeks now, there was 1 hiccup in the beginning but support advised me and it was fixed. I really like how the app shows the shipping information in the products as well as on the checkout page. The graphics that are possible with the app make the site look very nice. Definitely recommend
Thank you for sharing your experience! We're glad our app could assist you in resolving the initial hiccup, and it's fantastic to hear that you appreciate the convenient shipping information display and the visually appealing graphics it offers. Your recommendation means a lot to us! Should you ever need further assistance, we're here to help. Happy selling!"
June 1, 2023
Two updates in this review – 1 update after initial installation, and 1 after the issues I experienced were corrected. Update 1: This app on the surface appeared perfect for my needs. And to save 17% on the price, I purchased the annual plan at $79.99. Sadly, since installed on May 14th, I’m still not able to use it. Issue 1: May 15th: Tried to add a product specific message however no products would load when selecting the relevant Collection the products were part of. Raised a support ticket on May 15 and happily it was resolved the next day. However, I’m a little amazed at how such a common item such as a “collection” could possibly be an issue for this app out of the box. Issue 2: May 20th. Cannot even view the app – just a blank screen when it is selected from Shopify > Apps. Raised support ticket on May 20th. On May 23rd was advised “We apologize for the inconvenience you have faced. We’re very sorry. We will take care of the “issue” on top priority for you. Please hold patience with us.” May 25th, asked for an update on this top priory tissue. So, after almost 2 weeks (post app installation) I was not able to use it and only received an update after the day after this review was posted. Updated 2: On May 26th Support team contacted me and corrected the Issue 2 that was raised on May 20th . After giving them store access Issue 2 was corrected. Then after an uninstall and reinstall the app began to load again….but…..Issue 1 was now back and I could not find any collections in the “product specific message” section. After alerting their support team it was rectified within 24 hours. But again, I’m a little amazed at how such a common item such as a “collection” could possibly be an issue for this app out of the box (and also after it was previously corrected). Now, all that being said, the app has worked flawlessly since. It took a while and support did fix finally the issues after a bit of prodding on my behalf. Would I recommend it ? YES. But, be aware that from my experience so far the support are not as attentive as other apps I have used.
Thank you for sharing your detailed feedback and providing updates on your experience with our app. We sincerely apologize for the initial issues you encountered after installation and the delay in resolving them. Your feedback is extremely valuable to us as we strive to provide the best user experience. We appreciate your patience and cooperation in working with our support team to address the challenges you faced. We understand the frustration caused by the issues related to product messages and collections, and we have taken note of your concerns to further enhance our app's functionality. We're glad to hear that since the issues were resolved, the app has been working flawlessly for you. We are committed to continuously improving our support services based on customer feedback, and we will ensure that we are more attentive and responsive in the future. Thank you for recommending our app despite the initial difficulties. We value your trust and look forward to serving you with even better support and features in the future.
Sept. 19, 2024
I've used this amazing app for my eCommerce site for 2 years, and I couldn't be happier! The feature that displays shipping dates is a game changer. It provides customers with transparency and helps manage their expectations, which has significantly reduced my support queries. The user interface is intuitive, making it easy to integrate into my existing setup. Plus, the app’s performance has been flawless—it loads quickly and works seamlessly across devices. What really stands out, though, is the customer service. Whenever I had a question or needed assistance, their team responded promptly and efficiently, ensuring that I felt supported every step of the way. It's clear they care about their users and are dedicated to helping us succeed. Overall, I highly recommend this app to any eCommerce looking to enhance customer experience and streamline communication. It’s truly a must-have tool!
Hello Shopdecor , Thank you so much for your incredible 5-star review! We’re thrilled to hear that our app has been a game changer for your eCommerce site over the past two years. It’s wonderful to know that the shipping dates feature has helped reduce support queries by providing transparency for your customers. We’re also glad that you found the user interface intuitive and the app’s performance flawless across devices. Your kind words about our customer service mean the world to us. We're dedicated to ensuring our users have a smooth and successful experience, so it’s great to hear that you felt supported every step of the way. We truly appreciate your recommendation and your continued trust in our app. If you ever need anything else, please don’t hesitate to reach out—we’re here to help! Thank you again for your support!