All reviews

Rating Breakdown

  • 5
    90% (268 ratings)
  • 4
    5% (16 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (10 ratings)
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5 / 5 Share

Aug. 24, 2022

They have very good support , They configured the app in my store . I really recommend using it . Thanks

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate your review. It is a pleasure to have you as a customer. If you need us anytime, we are here for you.

5 / 5 Share

Aug. 12, 2022

Good App. Working Good. Support team is very good. You can make different delivery date for each product and country wise.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

We are incredibly grateful that you spared the time to share your experience with us.

1 / 5 Share

July 29, 2022

Awful experience. I discussed my needs which they said they could accomdate with custom work. That wasn't true part of it couldn't be done but I understood as the checkout can't be modified. They did the other part at a cost of $140 plus I also paid a yearly premium subscription. The custom feature didn't reallly worked properly and half the time didn't even show to my customers. They were looking into it but stopped responding, I am not going to keep chasing a developer who can't be bothered to get back to us. This is an important part for our customer shopping experience, I'm not prepared to put it in this teams hands. I found a better alternative with real customer support! I would not recommend at all. Big waste of time and over $200 spent for nothing.

Using app

3 months

Total reviews

46

Average rating

3.8

4 / 5 Share

July 27, 2022

The app is very helpful to show out estimated delivery dates that update day by day. Had a few problems with load time and formatting across general and specific messages but got in touch with their live chat and they had it sorted there and then. Also added in formatting requests. Lovely and helpful, thank you.

Using app

Almost 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

July 11, 2022

I just started using this app for my Online store swimmzzshop.com. I have gotten sales because of this app. Customer service is excellent and super fast. They worked with me until I'm happy with the results. I highly recommend to everyone.

Store

Swimzz

Using app

27 days

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad to hear that you had a great experience with us. Thank you for taking the time to share your positive feedback. We can't wait to exceed your expectations again in the future.

5 / 5 Share

July 8, 2022

Super app om klanten op de hoogte te houden. Fijn ook dat je het per land kan instellen om zo transparant te zijn en sneller de verkoop te behalen. Super klantenservice ook!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2022

This application is for those who want to pass on information to their customers. For this, this application is very good, I recommend it.

Using app

About 1 month

Total reviews

10

Average rating

4.6

5 / 5 Share

July 4, 2022

This is one of the best Apps I have used on our store. It helps the customer to know when to expect the delivery when making the purchase. The support team is extremely helpful and went out of their way to set the App just the way I wanted it. Highly recommend!

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

We're delighted to hear that you enjoyed our service! Your kind words mean a lot to us, and we look forward to serving you again soon

5 / 5 Share

June 16, 2022

This is the best ETA app around! It has everything you will ever need. The developers are quick if you want any more customization.

Store

Amuzzi

Using app

9 months

Total reviews

11

Average rating

4.9

5 / 5 Share

June 10, 2022

Managed to get this app working within an application not *quite* in line with what the developers intended, and it works great. The development team was notably quick to respond and was happy to roll out some modifications for us. Two thumbs up from this corner.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2022

The App is very useful, very simple, not complicated, you can customize everything you nee, its cheap and i am very happy! I definitely can suggest the app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write feedback for us! Everyone here at SetuBridge loves to know that our customers enjoy what we do.

5 / 5 Share

June 2, 2022

Top, et support au top. application marche super bien. il faut juste supprimer le cache navigateur pour voir l'appli

Using app

6 months

Total reviews

8

Average rating

3.5

Developer Reply

Thank you so much for your kind words :)

5 / 5 Share

May 25, 2022

I used this app to display estimated delivery date on my product page and it works perfectly. The "specific message" option that allows you to display dedicated message based on the countries is perfect for me and when I had an issue with the display, customer service has been great

Store

talm

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words :) We’re glad that you loved our app. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!

5 / 5 Share

May 23, 2022

This plug-in is simple to install and configure. If you need assistance, purely send an email to the team, and they will respond quickly and solve your problem. Thank you for your professional assistance and prompt response.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

5 / 5 Share

May 20, 2022

Customer support was great in terms of reaching out and fixing my issue in real time. Many thanks!!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

We are grateful that you took the time to leave us a review. Thanks:)

5 / 5 Share

May 18, 2022

This is one of the better apps I've used on Shopify. The dev team is extremely helpful and went out of their way to help me edit my store for over an hour to get the app just how I wanted it. Highly recommend!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words :) Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response.

5 / 5 Share

May 18, 2022

Works well and I'm using regularly for my website. Support is also good from the team. good app for date

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words :) We really appreciate you being a customer and helping to share the words about us.

5 / 5 Share

May 12, 2022

Ok, this is a review after a very long time using SetuBridge services including their apps offered on Shopify. I have had this app for a little nearly to a year now and it does exactly what it says. I have the delivery estimation app and its work like a diamond, so easy to use and if there is any assistance needed. The team at Setubridge are always there to help you. The app it self is self explanatory and very simple to use, you can set up which products have which specific time, i have compared to others and this benchmarked the best compared to others. A huge special thanks to Suraj & Shifa who have always been responsive on WhatsApp and provided assistance when needed. Since, installing the app, i have now added this to two of my web stores and i have also provided further project to Setubridge in assisting & making my store overall better in performance and usage. SetuBridge had taken on a third project which is off the grid oppose to what is offered on Shopify. They quoted a reasonable 3 figure sum to speed up my site and make it perform a lot faster, again they excelled in their services and even when i noticed a minor mistake, they very rapid to rectify and ensure all my demands were met. Would i use Setubridge again? Yes Would i recommended Setubridge Apps? Yes Setubridge is responsive & has good customer service? Yes Would i provide further projects to Setubridge? Yes Overall 10/10. Thank you for your services and i look forward to long healthy fruitful business relationship.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Moe, Thanks a lot for writing such a well-drafted review for us. Our entire team is always looking forward to working with you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us and we’ll do our best to continue to give you the best possible solution & service to you as always. Bless you & many thanks to your entire team.

1 / 5 Share

April 29, 2022

i deleted the app and the content still there, no where to remove them, asked for help 3 days, no any respond.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hey Sticker Pug, an apology for the inconvenience. A reply was already sent to you the next day via email. Our app backend section already provides a detailed uninstallation guide for removing the app completely from your store. We would be happy to assist you via our support channels, you can connect us on live chat, WhatsApp chat, or via email at [email protected] if you still have any issues. Thank you.

5 / 5 Share

April 28, 2022

Great app and beautiful design. Also fast support when needed and easy to contact through email or whatsapp

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.