All reviews

Rating Breakdown

  • 5
    92% (289 ratings)
  • 4
    4% (13 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    3% (8 ratings)

Reviews with Text

  • 93% (295)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 1, 2025

Good support and good APP

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! 😊 We're glad you find the app and support helpful. If you ever need any assistance, feel free to reach out.

5 / 5 Share

March 26, 2025

Good App to show estimated delivery. The Support it is so good

Store

LINDAS

Using app

Almost 3 years

Total reviews

16

Average rating

4.0

Developer Reply

We truly appreciate your kind words and your 5-star review! 😊 We're glad you find the app useful for showing estimated delivery and that our support met your expectations. If you ever need any assistance, feel free to reach out—we’re always happy to help! Thanks again for your support! 🚀

5 / 5 Share

March 25, 2025

Quick setup and helpful support team.

Using app

About 3 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! 🌟 We're glad you found the setup quick and our support team helpful. If you ever need further assistance, feel free to reach out. 😊

5 / 5 Share

March 20, 2025

The app works great. The support team is quick and responsive, special thanks to Jay for assisting me in adjusting the ETA box layout

Using app

About 2 years

Total reviews

13

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! 😊 We're thrilled to hear that the app is working great for you and that our support team, especially Jay, could assist you with the ETA box layout. If you ever need further help, feel free to reach out. Happy to have you on board!

5 / 5 Share

March 19, 2025

Great App! Great service from Jay! I had some special needs for this App and the team implemented this feature straight ahead! The possibilities of individualisation are great as well! If you want to use EDT you really should give this app a try! Thank to Jay!

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing 5-star review! 🌟 We're so glad to hear that Jay and our team could meet your needs and implement the feature for you. We truly appreciate your support and recommendation! If you ever need further assistance, we're always here to help. 🚀😊

5 / 5 Share

March 18, 2025

it works well and they have great support. Recommended!

Using app

Over 1 year

Total reviews

10

Average rating

4.9

Developer Reply

Thank you for your 5-star review! 🌟 We're glad to hear the app is working well for you and that you’re happy with our support. Your recommendation means a lot to us! 😊🚀

5 / 5 Share

March 18, 2025

The app is quite helpful and user friendly. We wanted to make some modification in the template and the team was very helpful in doing so as per our requirement. They were proactive in supporting us as we wanted the date to be displayed on the product page in a particular format to our customers

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! 😊 We're glad to hear that you found the app helpful and user-friendly. It was our pleasure to assist you with the template modifications and ensure the date displayed exactly as you needed. If you ever need further support, feel free to reach out—we’re always happy to help! 🚀

5 / 5 Share

March 12, 2025

Professionisti eccellenti.... Hanno subito compreso le mie esigenze e si sono adoperati per risolvere il mio problema con estrema velocita'. Personale disponibile e preparato ad ogni richiesta

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful 5-star review! We're thrilled to hear that our team could quickly understand your needs and provide a solution efficiently. Your kind words truly motivate us to keep delivering the best support! If you ever need any further assistance, we're always here to help. 😊

5 / 5 Share

March 10, 2025

The app is good, I use it for both my stores, and the team support is fast and receptive with their clients. Jay helped me with changing the way the date was displayed on the product page to my customers and now everything looks the way I wanted. Thank you!

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you're using our app for both your stores and that our support team, especially Jay, could assist you in customizing the date display just the way you wanted. Your kind words and support mean a lot to us! If you ever need any further assistance, feel free to reach out. 😊🚀

5 / 5 Share

March 5, 2025

Awesome 1 min support respons

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! ⭐️ We're glad to hear you had such a quick support experience! Your kind words inspire us to keep providing fast and efficient service. If you need anything else, feel free to reach out anytime! 😊

5 / 5 Share

March 4, 2025

First of all the app is very easy to configure and with basic knowledge also very easy to customize. You will have to do some trial and error but you will get the hang of the settings very quickly. I ran into a problem with setting up the delivery time information in our order confirmation email. I also have no clue about coding. Jay from the support team was very friendly and replied quickly and professional to my inquiry. The issue wasn't too easily resolved as it took a couple of trys to get the right configuration. Also that we are based in Germany and everything has to be localized surely didn't help the cause. Afer a short time (under 90 minutes) all issues were resolved and the app is working flawlessly. I am very happy with the support I received and recommend Setubridge to everyone without hesitation. Thanks again to Jay.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing 5-star review! ⭐️ We're thrilled to hear that you found our app easy to configure and customize! It's great to know that Jay was able to assist you quickly and professionally, especially with the email setup and localization requirements. Your kind words truly motivate us to keep delivering top-notch support. If you need any further assistance, feel free to reach out anytime. Thanks again for recommending SetuBridge! 😊

5 / 5 Share

March 3, 2025

Jay was incredibly helpful! He saw I downloaded the app and reached out over live chat to assist on the set up. Answered all my questions and was a big help. App is easy to setup and navigate.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing 5-star review! 🌟 We're thrilled to hear that Jay could assist you proactively and make the setup process smooth! Your feedback truly motivates us to keep delivering excellent support. 😊 If you ever need any further assistance, we're always here to help!

5 / 5 Share

Feb. 27, 2025

I recommend, great app with great support, Jay helped me so quickly and correctly!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind recommendation and 5-star review! 🌟 We're glad to hear that Jay could assist you quickly and efficiently! Your support means a lot to us. 😊 If you need any further help, feel free to reach out anytime!

5 / 5 Share

Feb. 27, 2025

Muito bom

Store

3D Glow

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! ⭐️ We're glad you're happy with our app! If you need any help or have any feedback, feel free to reach out anytime 😊.

5 / 5 Share

Feb. 22, 2025

Great app! Many customization options and great support!

Using app

About 21 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! 🌟 We're thrilled that you love the customization options and our support. If you ever need any assistance, we're always here to help! 😊🚀

5 / 5 Share

Feb. 17, 2025

Customer service went above and beyond - Fair prices a small fee for a great app.

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your amazing feedback! 😊 We're thrilled to hear that you found our customer service exceptional and the app valuable. If you ever need any assistance, we're always here to help! 🚀

5 / 5 Share

Feb. 17, 2025

very good, samta helps me a lot

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! 😊 We're glad to hear that Samta was able to assist you. If you ever need further support, we're always here to help! 🚀

2 / 5 Share

June 27, 2025

Customer service is useless. I have sent over 20 emails back and forth regarding bugs and they cannot comprehend the issue or won't do anything about it. There is no way to hide the alert for Out of Stock items with "Continue Selling when out of stock" disabled. This means that if your customer selected a greyed out variant, they are still told that their item will be dispatched.

Store

nztack

Using app

5 months

Total reviews

12

Average rating

3.5

Developer Reply

Thank you so much for your 5-star review! 😊 We're thrilled to hear that you found our customer service helpful. If you ever need further assistance, feel free to reach out. 🚀

2 / 5 Share

Feb. 5, 2025

Maybe it works. However, set-up is super hard, not Global ETA rules available for free or Startup plas as advertised. Upgraded to Startup version to unlock Global ETA rules, but discovered that only Growth plan offers it.

Using app

11 minutes

Total reviews

4

Average rating

3.8

Developer Reply

Hey, we understand how important clear expectations are, and I’d love to help resolve this for you. The Global ETA rules are available in the Growth plan, and we apologize if there was any confusion regarding this. If you’d like, our support team can assist with the setup to ensure you’re getting the most out of the app. Let me know how we can help! 😊

5 / 5 Share

Feb. 1, 2025

I have been using the ETA app for a while now, and have spent a log time with the support people, Jay in particular, who has set up custom timings for our slightly unusual business model. They are amazing! Brilliant product and A+ service, give them a try!!!

Using app

About 1 month

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! 😊 We're thrilled to hear that you've had a great experience with our ETA app and support team, especially Jay! 🎉 Customizing the setup for your unique business model was our pleasure, and we're always here to help. Your kind words mean a lot to us! 🚀 Thanks for recommending us—happy selling! 🛍️✨