Etsy Integration ‑ DPL

I was having difficulty with the app and received excellent customer service which solved my problems. I am loving this app for etsy integration!

This is a good app, I have tried a few but they can be expensive and some are so fiddly and difficult to understand. This is the only one that i could work out within 5 mins or so and the price is just about affordable and good value for lots of listings. Had an issue this morning and Kabita P helped me quickly and took on my suggestion for an improvement. Overall a good app.

Once you figure it out and get through the initial setup, it's pretty easy to use and seems solid so far. Setting up the shipping options gets a little confusing at first but overall simple to use and seems fairly robust on the syncing.

5 star service, needed to change websites and still use the app . was seamless and help was instant and great. we are back up on etsy conected to our new shopify account. well done all, ***** , i recommend the app

This app works amazing. I was having difficulties uploading my shopify products to etsy, support live chat answered quickly, and got on a google meet with me right away to walk me through the process, and it worked seemlessly. Thank you again!

Spent weeks trying to get the products to link with between Shopify and Etsy and it never worked. We had all our SKU, Product titles, variant titles, qty, and prices that match exactly and it never would link. Support is horrible and they kept telling us they would respond and no one would respond. Chat is fast to respond, but often that ended with them telling us they needed to have a developer help, and then nothing would happen. I would not recommend this app. We also had orders that failed to transfer over so we had to manually process orders.

Excellent customer service and support. Fast response time and very helpful. So nice to have fast access to help.

当方の第一言語が英語ではないため、トラブルが生じた時に、英語で事象を正確に説明することが難しいのですが、いつも内容を汲んでくださり、誠実に対応していただいています。問題が解決するまで、何度もきちんと返信いただけますし、最後まで対応していただけるので、信頼しています。レスポンスも早く、助かっています。

Customer support is helpful and responsive. When there has been a glitch or problem, they're always responsive. I appreciate that!

I am giving this app 5 stars due to the customer care and simplicity of the app. I love that it integrates directly with my Shopify interface and I don't have to open another window to view my products/inventory. I have used many other apps that feel over complicated and over priced. While there are some items that can be worked on with this app (minor issues with message verbiage or display options-but nothing major/none affecting inventory management, etc.) It does what it promises and after speaking with support I feel confident the minor issues will be worked out soon. This is a cost effective inventory management system that works well for syncing products Shopify with Etsy. Syncing is much quicker and closer to "real-time" than the other 5-6 apps I have tried. It is simple to use and understand the customer support is quick to respond. I would say that once the minor glitches are resolved I will consider this app to be the best available for those that simply need to view/manage orders and inventory between the 2 platforms. Great job, hope to see more intuitive features soon that will make it even better. Thanks to the development team.

Surya and team are always very responsive and helpful. They are also very acoomodating and dedicated to make the app better. Highly recommend this app!

I had issues with the app but support was able to resolve them. Darpan also helped me a lot, he offered to call me to help me upload products correctly and make sure everything was running smoothly. He was very nice and made me feel very comfortable and confident that their app and support would help me grow my business and bring more sales!

There were mutiple problems and their personel are only train on how to connect you and not troubleshooting. But the worst was when couldn't upload for a week. They blamed it on Etsy token revoked. It was because the shop name in Etsy had changed and needed to be re-connected to Etsy with new shop name. I found this out on my own. But they were so quick to blame Etsy they never checked. Very poor service.

WILL BE WAITING THE ONBOARDING FOR A SUCCESSFUL VENTURE HOPEFULLY PLEASE PLEASE WHAT I REALLY NEED IS A QUALITY APP RIGHT NOW

the app has worked well for me over the past couple of years, customer service is very helpful, Surya S was especially great!

I am finding the app easy to use and am very happy. I would highly recommend this app for Shopify-Etsy integrations. The customer support provided by Hem was awesome!

Works great for syncing products to Etsy! Great customer service. Have not tried out the order syncing process yet.

App is just okay. It doesn't automatically update your Esty items, and to try and figure out how to update the items is very challenging. There solution is to have another DEMO call. Tech support just won't help you get what you need done. Not the best app.

Surya S. was so helpful in getting my products synced for me. We used google meet and it made is so easy. Thank you so much loving the app so far.

These guys are great! Good service especially Surya. Fast response and even if there's a hiccup (always will be anywhere) they fix and navigate right away. Really complete service and the app is great too. Give Surya a raise. - T