Etsy Integration ‑ CedCommerce

Customer support is really great! They are very attentive and very fast to help!

Have been using for last few months, in general satisfied with CED support. Today Utkarsh was very helpful in managing a roadblock for us. Thanks Utkarsh.

I would like to give my highest recommendation to Bhavya for the incredible support she provided me from start to finish. As a first-time Etsy user, I had so many questions and needed help with everything—from downloading and installing, to connecting Etsy with Shopify, setting up the integration, making payments, and listing my products. Every time I encountered an error or got stuck, Bhavya was there to help me. What impressed me the most was her patience and kindness. She never made me feel uncomfortable for asking questions, no matter how many times I needed help. Whenever I said, “I need you,” she was there. She explained everything clearly and guided me through each step until the task was completed smoothly. I have never experienced customer support as kind, patient, and genuinely helpful as Bhavya. There was never any rudeness or frustration in her voice. She made what could have been a very stressful process feel easy and manageable. Bhavya truly deserves recognition and recommendation for her outstanding customer service. She went above and beyond to make sure I understood what I was doing and that everything worked properly. Thank you, Bhavya, for your patience, professionalism, and genuine willingness to help. You made my first Etsy experience so much smoother!

instant and great support

Great app with excellent customer service! Works seamlessly and the support team is always available to help with any issues. 10/10, highly recommend!

Don't waste your money on this inferior product. We are an Etsy shop with over 100,000 sales and thought the enterprise solution might be good for us. In January 2026, after the sales call, we were promised so many things, and after spending $5,000 on the enterprise solution (1 year) being promised so many things and features would be available, I removed the app after just 7 months. Even if you don't need the enterprise solution for your shop, please know that there are other apps out there that integrate better and are less expensive on the lower tiers than CEDCommerce. We only went with them because they were one of the apps endorsed by Etsy, but they are, in my experience, the very worse. Don't fall for any promises that customer service is 24/7 or that tickets will be updated within a day. Expect a significant language barrier both In communications and any written work that is completed- We found spelling and grammatical errors in product listings, items in the wrong category, and multiple additional issues. We switched to a competing app and are paying a small fraction of this for a wonderful experience. They are also refusing to refund the remainder of the year, despite not fulfilling their promises win the contract. In 11 years of business, this is one of the most disappointing business decisions I've made. Will also be contacting Etsy support. It's shocking that Etsy has endorsed these guys. Don't waste your money or time here!

works like a charm for what I need

CED Commerce used to work well enough for Etsy integration and I used it for 2 years. For the past 6 months I've had constant problems with products not syncing correctly, which led to lost revenue and oversold stock. The app would routinely remove inventory from Etsy or add too much, and the longer I used it, the further my stock tracking drifted from reality. It turned my inventory management into a complete nightmare. Every time I raised it, they promised a fix, but no real solution ever came and the issue kept recurring. I kept giving them chances, but I never saw a genuine attempt to resolve it. Eventually I was told that for any product with different international pricing enabled on Etsy, the app won't sync stock quantities at all. Their explanation was that Etsy's API doesn't allow quantity to be updated without also updating price, making my issues unfixable. My husband, a software developer, says this is easily solvable, and other sync apps don't have this problem either. When I unsubscribed and uninstalled the app, it deleted over 50 listings from my Etsy store. I never expected this. If you uninstall, revoke the app's access from Etsy's side first so it can't touch your shop on the way out. On refunds: they offered to refund 3 months of the service not working, and said the refund was already processed. So far they've only reversed a charge for the current billing period, which had started a few days earlier. They then told me the remaining refund would be issued only if I removed this review. They've continued messaging me repeatedly, including in the middle of the night, asking me to take the review down. The app I'm using now was much easier to set up, syncs with Etsy without any of the API issues CED Commerce claims exist, and is cheaper. I'd strongly recommend looking elsewhere.

App was working great then boom...it was not. When I contacted support I got pretty terrible support on ticket 154012. That said, Utkarsh provided fantastic help and seems to have got our account working again...much appreciated!

What a good communication, Bhavya helped me a lot with my problems very patiently.

App works great to connect Etsy with Shopify to help process orders. Customer service is fantastic.

Mohd Fahad Khan helped us to solve our issue and shared resources to assist us with integration. Thank you for the help!

Great job!

Uninstalled the app and was charged the following month. Crazy. Trying to remove myself and get support and it's not easy.

App works great, great way to sync a lot of Etsy listings. Anything that saves hours of work each week for less than $25 a week is a major win.

We used the CED Commerce Etsy integration for more than 2 years to connect our Shopify store with our Etsy shop. We chose the app because we needed reliable inventory synchronization and centralized management between the two platforms. Unfortunately, our experience was consistently disappointing. Throughout our time using the app, we encountered recurring issues that significantly impacted our business. The most serious problems included inventory not syncing correctly, resulting in oversold products, and pricing being updated unexpectedly when it should not have been. For an integration app whose primary purpose is to maintain accurate inventory and product data, these issues created unnecessary work, customer service challenges, and lost confidence in the platform. Whenever problems occurred, we often found ourselves spending considerable time troubleshooting or contacting customer support. While support was generally responsive, the underlying issues frequently resurfaced, leaving us feeling like we were addressing the same problems repeatedly instead of finding lasting solutions. After more than 2 years of dealing with recurring technical issues and unreliable synchronization, we ultimately decided to cancel our subscription and move to a different solution. We simply could no longer trust the app to accurately maintain our inventory, orders, and pricing across sales channels. Examples of issues we experienced: December 2024: Ced Commerce fails to sync inventory for a number of items, causing many to have orders despite selling out all inventory. They blamed the third party APIs and Shopify's own internal systems for their inventory sync failures. Later in the conversation, their support claimed that many other sellers had the same problem using Ced Commerce, implicitly admitting that the problem was on Ced Commerce's side rather than anyone else's. No restitution was offered. February of 2025: Ced Commerce reset all prices to match what was on Shopify rather than the designated marketplace price, which accounts for free shipping and marketplace feed. The lowered pricing triggered a higher than usual number of sales, resulting in a loss of $464.40 before the problem was identified and rectified. Despite the issue being directly due to Ced Commerce's mistake, they refused to provide anything to offset this dramatic loss until Shopify Support was involved, in which case they offered a smaller credit towards the expenses for the marketplace plan. March 2025: Ced Commerce accidentally shuts off all plans and stops service to the account, because they "accidentally" thought that our plan had expired and insisted that in order to turn it back on, we needed to pay them. Only when direct receipts of the one year plan were shared, showing that the account still had multiple months already paid for that were left on the account, did they turn the service back on. Despite the fact that this mistake caused lost sales and internal app data to be wiped, they did not believe that anything outside of normal operations had occurred. April 2025: Ced Commerce's app failed to sync in orders for an extended period of time, causing 22 orders to accumulate unseen, many of which fell past the mandatory ship date. Despite no known outages, they blamed the marketplace API for "glitching" and did not offer any sort of restitution or accountability for the difficulty and lost revenue from unshipped orders. These were the four over the past couple years that stood out as being by far the worst, as they all caused significant monetary loss, interrupted usual company activity, and in all cases resulted in a lack of accountability. We understand that every business has different needs, and this was our experience. However, based on the reliability issues we encountered over an extended period, we cannot recommend this app for merchants who depend on accurate inventory synchronization between Shopify and Etsy.

I must say if it wasnt for Harsh Singh i would be lost. He is not only the mosy patience advisor but he actually assits with any questions you may have. its people like him, that make customers rely on companies like CEDCommerce. I hope this message finds you well sir, keep being you!

I have a shopify store with 10,000 skus. So far we have integrated hundreds of sku's with Ced to our Etsy store and it has doubled sales in one month. I will continue to expand and am looking forward to 4th quarter. This was incredibly easy to map and the amount of time it saves building listings far exceeds the monthly costs. Thank you!!!!

I regret purchasing this app. My Etsy shop is large (1,600 listings), and although the initial merge seemed fine, the sync was unreliable. Inventory between Etsy and Shopify became inconsistent, and when I attempted a full reset, the app rewrote my Etsy SKUs. I reached out to customer support on Google Meet and still couldn’t fix the issue, telling me it would take a day or two. I installed Shuttle instead and had my entire store synced within an hour. When I requested a refund for the remaining ~$600 on my annual plan, they refused. I explained that I would need to leave an honest, negative review based on my experience, and they accused me of blackmailing them, which was completely inappropriate and unprofessional. If you choose this app, be prepared for frequent support calls and slow, difficult problem resolution.

Good App with good performance. All issues could be solved by CED supporters who always are prompt available.