All reviews

Rating Breakdown

  • 5
    91% (1,071 ratings)
  • 4
    3% (32 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (9 ratings)
  • 1
    5% (57 ratings)

Reviews with Text

  • 99% (1,167)
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5 / 5 Share

April 16, 2023

Immediate response to my after-hours support request. Fully resolved all my issues/questions using an efficient and easy-to-follow virtual screen sharing and WhatsApp session.

Using app

3 months

Total reviews

3

Average rating

5.0

3 / 5 Share

April 15, 2023

CedCommerce customer service is excellent. They responded quickly to my query and helped me troubleshoot my problem to find an effective solution to my problem.

Using app

Over 1 year

Total reviews

5

Average rating

4.6

5 / 5 Share

April 14, 2023

The team member, Riya was amazingly helpful for me, I was really struggling and she hopped online and talked me through the whole process which was great. The app is amazingly helpful for integrating with Shopify and Etsy, highly recommend the app and their support team. Thanks guys so much

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2023

Great app for shopify. And the in app support is great. Helps directly, no waittime and great service and help.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2023

5 Stars - I have used many shopify apps and what separates the great from the good is the custoemr service. Cedcommerce have been far and away the most helpful team in getting us onboarded. I have spoken to 4 different team members and all have been very helpful and friendly. They were even on their chat over the bank holiday weekend. Have yet to review how well the software works for us but so far so good.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

This app is absolutely game changing for my business. The features that it allows make it so easy for orders and inventory to be tracked and seen. We use a 3rd party logistic centre to fulfil orders and Cedcommerce Etsy app makes the whole process easy. The support team is also incredibly supportive. I recently linked a preorder function to my website and struggled to work out how to manage inventory, Adarsh from the support team guided me quickly and easily through every step to ensure the process was functioning and I wasn't missing out on sales. I am very grateful they have created this helpful app as it makes my life so much easier!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 10, 2023

Good app for connecting and syncing Etsy with Shopify. The team at CedCommerce is always able to promptly help with any tech issues.

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 9, 2023

So far, the app seems to be working well for us. One thing I will say is that the chat folks have been extraordinarily helpful. Thank you to :Aman, Anyatra and Ritik, you have all been so patient with us!!!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2023

we had an order import error i couldn't figure out on my own but after using the whatsapp support group i got a very quick solution (<5 min) and minimal effort on my end. good app and great support!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2023

great app, great service, Support team is great. always happy to help. Very professional! I have been with them for 3 years

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 6, 2023

Great support - I contacted the CedCommerce Etsy team via the chat function and received the help I needed within 5 minutes. Thank you for your help.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2023

Very nice app and customer service! hihgly recommended. I have been with Cedcommerc for years and all is great.

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

April 3, 2023

I don't know what I would do without the help I get! I was so new to the system, and had a lot of questions that were dealt with kindly, quickly and patiently! I was treated with respect, too, even though I'm sure I created some of the issues.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2023

I am amazed by the support and quick answers always. Great up; I only look to have the same SKU on Shopify and Etsy.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 29, 2023

Fantastic app! Made my life easy. I love the customer service and tech support that I receive from them any time I need. I don't remember ever waiting for anyone to get back to me... They are always there. They set the bar for customer service and support.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Just had some help with some items that weren't listing on Etsy and am very satisfied with the help I received. You do have to stay on top of your listings, and you might need to renew them or re-sync but then it works great. I did have some trouble with a purchase integrating with my Shopify store but it seems to have been corrected now.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2023

Great Support! Great App! Great Team! Team are outstanding. They help me to solve all my problems and fix it in just a minute. Thank you so much!

Store

n o h o

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2023

Just launched this app and so far it is working great! It does have a learning curve but the customer service is phenomenal and they do help you with everything. My one comment is at the moment you are unable to delete products that you imported you have to chat with them to delete for you, but they did say they are working on making that possible

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 27, 2023

Wonderful! The customer service has been very accessible and helpful with getting us set up, troubleshooting & answering all of our questions

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 19, 2023

Shikhar Gupta was super helpful with my beginner questions. 4 stars for now for the app since I've barely used it. I'm sure that will improve as soon as I figure it out. Thanks Shikhar! Update: I've used the Chat feature on CedCommerce and continue to get great service. So I'm upgrading to 5 stars. Thanks to Adarsh as well.

Using app

About 2 months

Total reviews

1

Average rating

5.0