Nova: GDPR Cookie Consent
Nova Apps – One Click Cookie Bar & GDPR Banner
Rating
4.5
feedback
3,183
chart
#206
All reviews
Rating Breakdown
Review RSS Feed
Sept. 6, 2023
EJ is awesome and solved my problem easily. Thank you! :)
We're delighted that we were able to easily solve your problem. If you have any more questions or need assistance in the future, please don't hesitate to reach out. 😊 - Kevin
Aug. 31, 2023
Excelente ajudou muito eu pensei que aparecia várias vezes a mensagem mas entendi que aparece uma vez
Muito obrigado pela avaliação positiva de 5 estrelas! Isso significa muito para nós e estamos aqui para ajudá-lo a qualquer hora. 😊 -Kevin
Aug. 29, 2023
Izzy è stata molto gentile. Il tempo di risposta molto breve, meno di un minuto. Ha saputo con molta gentilezza risolvere il mio problema in pochi minuti. Grazie!
Le tue parole gentili e il tuo feedback positivo significano tantissimo per noi! Grazie mille per la recensione e siamo sempre felici di aiutarti in qualsiasi momento. - Kevin
Aug. 24, 2023
Had problems with the banner, i.e. the 'Read more' link was "empty" on mobile phones, but worked as expected on laptops. The support fixed it in some minutes. The woman was very nice too. Very pleased!
Thank you for sharing your experience! We're glad we could swiftly resolve the issue with the banner for you. Our team is committed to providing top-notch support. If you need any further assistance, feel free to reach out. - Kevin
Aug. 20, 2023
so far, so good !! great assistance service and very prompt! the app is really easy to use as well. i would recommend it for any store.
Store
My Store
Using app
3 days
We're thrilled to hear that you're enjoying our app and services and are willing to recommend them to others. Thank you so much! - Kevin
Aug. 13, 2023
Application de qualité avec un très bon support (merci à Therese réactive et très gentille qui a su m'apporter l'aide demandée) !
Vos mots aimables et vos commentaires positifs signifient le monde pour nous ! Merci beaucoup pour l'examen, et nous sommes toujours heureux de vous aider à tout moment. 🌟 - Kévin
Aug. 12, 2023
Très satisfaite du service. La personne qui m'a conseillée était très à l'écoute et m'a expliqué ce qu'il faut faire étape par étape. TOP
Nous sommes ravis que vous soyez satisfait de notre service. 🤩 Merci beaucoup pour les 5 étoiles ! S'il y a autre chose que nous pouvons faire en cours de route, n'hésitez pas à nous le faire savoir. - Kévin
Aug. 10, 2023
Support chat is really good,good interaction with them .I had a minor problem on the website with the cookie bar ,they have checked and everything was fine .Thank you Nova:EU cookie bar GDPR
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 - Kevin
Aug. 3, 2023
App is nice, fast to configure, and support is really fast and helpful in case needed. Thanks Theresa for your perfect support!!!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟- Kevin
Aug. 2, 2023
EU Cookie Bar GDPR for Shopify is an excellent application that allowed me to add a personalized cookie bar to my online store, ensuring compliance with GDPR regulations. The standout feature was the amazing support from Teresa, who was not only quick in resolving any issues but also went beyond her application's scope to help me. Her assistance made the experience even better. I highly recommend Nova for anyone seeking a seamless cookie management solution with top-notch customer support.
Thank you for your wonderful feedback! We're delighted that our app met your expectations and glad that you are satisfied with our customer service. Your recommendation means a lot to us, and we're here to help anytime you need it. - Kevin
July 24, 2023
Amazing customer service! The people who helped me are wonderful and the service is great too. The banner on my website looks great aswell!
We're so pleased that you love our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 - Kevin
July 21, 2023
MI sembra che l'app funzioni bene e sia accurata anche come interfaccia utente. IL supporto è molto efficiente grazie
Siamo così felici che ti piaccia la nostra app e i nostri servizi! Grazie mille per il feedback positivo e la recensione! 🌟- Kevin
July 21, 2023
Seemed simple enough but I had an issue where using the default Ride theme on Shopify, I had a red circle icon appear when hovering over 'Got It' on my Cookie Bar. The chat support were immediate and are going to help me sort out the matter but it involves editing the cursor code for a default template! Not quite the simple procedure I wanted but the support is very good.
Hi Kanpeki Dog Grooming Scissors team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a positive experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team here at Nova will be delighted to assist you! Best regards, Kevin
July 20, 2023
I would highly recommend using this app as I have been assisted by Trish who has helped me a lot more than I expected with my website and introduce me to ways that I could improve my websites reliability.
We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others. - Kevin
July 20, 2023
Great customer service, patient, and thorough. Knowledgeable, she knew what she was saying, and gave a little more than she needed to ....
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 - Kevin
July 14, 2023
Ho contattato l'assistenza e mi ha risposto EJ, ha risolto il problema in meno di 5 secondi è stato fantastico.
Grazie mille per la fantastica recensione a 5 stelle! Significa il mondo per noi e siamo qui per te in qualsiasi momento. 😊 - Kevin
July 10, 2023
It has been a great conversation, which has resolved my doubts and provided ideal solutions and suggestions, with a professional and friendly treatment.
Store
Quesos y Vinos Fanbar al Natural
Using app
41 minutes
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 - Kevin
July 7, 2023
The app works well in providing a cookie bar for my store. Trish and team from Booster SEO helped me a lot with the issues I faced with the app. Overall, a positive experience with them.
Thank you for your positive feedback! We're delighted to hear that our app has been effective in providing a cookie bar for your store. We strive to provide a positive experience for our customers, and your satisfaction is important to us. If you have any more questions or need further support, please don't hesitate to reach out. - Kevin
July 4, 2023
The app does what it is supposed to do, and is fast and easy to install. Chat support was incredibly quick to answer (considering the service is free), Therese was efficient and cheerful. Enjoyed her service.
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! - Kevin
July 3, 2023
Very easy and very quick to install, and very good and responsive support from the technical team. thanks
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. - Kevin