All reviews

Rating Breakdown

  • 5
    61% (1,931 ratings)
  • 4
    28% (882 ratings)
  • 3
    7% (217 ratings)
  • 2
    2% (52 ratings)
  • 1
    3% (99 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 2, 2023

Der Support war sehr schnell und hat mir klare Antworten gegeben! Theresa war sehr hilfsbereit und hat mir alles sehr gut erklaeren koennen!

Using app

About 1 hour

Total reviews

2

Average rating

4.5

Developer Reply

Wir freuen uns sehr, dass Sie unsere Dienstleistungen genießen! Wir freuen uns sehr über Ihr Lob in Ihrer 5-Sterne-Bewertung! - Kevin

5 / 5 Share

June 30, 2023

Great app, exactly what I needed! And fantastic customer service, super quick and helpful - thanks, Jon!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! We are always here to help, and super excited that our app was exactly what you needed! 🎉 Thanks so much for the positive feedback and review! - Kevin

5 / 5 Share

June 29, 2023

Super easy to install and when I had a little question Izzy from the support team answered it within minutes. Thank you!!

Using app

41 minutes

Total reviews

2

Average rating

5.0

Developer Reply

It's great to hear that we were able to assist you with your questions and provided excellent customer service. Thank you for your feedback and let us know if there's anything else we can do along the way. - Kevin

4 / 5 Share

June 27, 2023

The app is really useful for any E-store that would like to comply with EU-GDPR policies. The support team, especially Alex was really helpful and efficient in assisting us. Great App, keep it up ! ;-)

Store

YZIGO

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Kevin here from Nova! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓

5 / 5 Share

June 24, 2023

Complimenti EJ! Supporto veloce, preciso e gentile! Questo tool è molto utile e veloce, in più con un servizio così, posso solo che dare 5 stelle!

Store

TFSNOW

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Grazie per la tua fantastica recensione e per aver scelto il nostro servizio! Siamo entusiasti che tu abbia avuto un'ottima esperienza con noi. La tua valutazione a 5 stelle significa molto per noi. Se hai altri feedback o hai bisogno di ulteriore assistenza, faccelo sapere. - Kevin

5 / 5 Share

June 20, 2023

There are some issues with compatibility, but Therese was able to provide a solution and it works great now.

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad that we were able to address the compatibility issues and provide a satisfactory solution. We appreciate your patience and hope you continue to enjoy using our product. - Kevin

5 / 5 Share

June 19, 2023

so thankfull with the chat help. I spoke with therese and it was great!!! So kind and helpfull. It was amazing

Store

GLOWCIE

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 - Kevin

5 / 5 Share

June 18, 2023

My support gave me very good help and was nice and polite. A pleasure chatting with her. She also gave me a tip for my store. Could not be more satisfied. Thank you.

Store

Kaps

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 - Kevin

5 / 5 Share

June 16, 2023

Ragazzo molto gentile e disponibile, ottimo servizio, mi sono trovato molto bene e auguro il meglio a tutti

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Siamo così felici di vedere che hai avuto un'esperienza a 5 stelle! Cerchiamo sempre di aiutare te e la tua azienda ad avere successo! - Kevin

5 / 5 Share

June 16, 2023

Great and it works well! On the chat I spoke with Jon and he really helped me through, he was really nice!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 - Kevin

5 / 5 Share

June 16, 2023

Tras hacer una pregunta al chat de Booster me respondieron al segundo y me resulto muy positivo este contacto. Por cierto, un 10 para Jon, SEO de Booster. Muy amabale!

Using app

About 2 months

Total reviews

2

Average rating

4.0

Developer Reply

Estamos muy contentos de que haya tenido una gran experiencia conversando con nosotros. Si necesita algo más en el camino, no dude en hacérnoslo saber. Nuestro equipo estará encantado de prestar nuestras manos en cualquier momento. 😃-Kevin

5 / 5 Share

June 15, 2023

Trish dzieki za ekspresowa pomoc!! Super apka, super zespół supportu. Na początku banner u mnie nie działał, ale ogarnięcie tego zajęło Trish jakieś 6 minut. Serdecznie polecam.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Twoje miłe słowa wiele dla nas znaczą i jesteśmy wdzięczni za możliwość służenia Ci. Dziękujemy za polecenie nas! - Kevinie

5 / 5 Share

June 14, 2023

Fantastic customer support! I wished to have the font differently. Received a collaborator request and code has been edited for me with no additional charges.

Store

MISM

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad we have accommodated your request to have the font edited. We appreciate your business and look forward to serving you again. - Kevin

5 / 5 Share

June 11, 2023

réponse réactif, agréable, efficace. Mon interrogation a était vite prise en compte et une réactivité efficace

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour l'incroyable critique 5 étoiles! Signifie le monde pour nous et nous sommes là pour vous à tout moment. 😊 - Kévin

4 / 5 Share

June 10, 2023

Diese app ist einfach einzurichten und hilft einem doch sehr weiter. Die einrichtung ist mit drei schritten fertig und falls man ein problem hat ist das support team in wenigen sekunden (nicht minuten) da.

Store

FINEST

Using app

4 months

Total reviews

3

Average rating

4.3

Developer Reply

Kevin hier von Nova! Vielen Dank für Ihre Bewertung und Ihr Feedback. Mir ist aufgefallen, dass Sie uns für die App 4 Sterne gegeben haben. Ich frage mich nur, wie wir Ihr Erlebnis mit der App von unserem Support-Team verbessern können. 🙂 Wir würden es gerne hören! 💓

4 / 5 Share

June 9, 2023

Bonne expérience avec l'application, rapide d'installation, personnalisable, le bandeau ne prend pas de place sur le site. Service d'aide extrêmement efficace, merci à Jon d'avoir répondu à toutes mes questions avec une rapidité impressionnante.

Using app

About 2 hours

Total reviews

1

Average rating

4.0

Developer Reply

Kevin ici de Nova! Merci beaucoup pour votre avis et vos commentaires - j'ai remarqué que vous nous avez donné 4 étoiles sur l'application - je me demande simplement comment nous pouvons améliorer votre expérience avec l'application de notre équipe d'assistance ? 🙂 Nous serions ravis de l'entendre ! 💓

5 / 5 Share

June 7, 2023

Rispondono subito anche alle 3 di notte italiane, supporto incredibile con continuo test di soluzioni per il mio problema, GRAZIE A QUESTI SERVIZI CHE SI RIESCE A LAVORARE!!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Ci sforziamo di fornire ai nostri clienti un servizio efficiente e affidabile 24 ore su 24 e siamo lieti di sapere che abbiamo superato le vostre aspettative. Apprezziamo la tua attività e non vediamo l'ora di continuare a offrirti un'esperienza fantastica. - Kevin

4 / 5 Share

June 7, 2023

Easy to use an app just need a little assistance on here. The live support chat people Trish and Carmel were very helpful when I need something. the tutorial video in the app helped when I needed help I ask the live chat.

Using app

2 days

Total reviews

1

Average rating

4.0

Developer Reply

Kevin here from Nova! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓

5 / 5 Share

May 30, 2023

Appli excellente et service client excellent Je recommande vivement n'hésitez pas à télécharger cette application !

Using app

24 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour votre recommandation. Cela signifie beaucoup pour nous et nous sommes heureux de vous avoir fourni une expérience positive. - Kévin

5 / 5 Share

May 30, 2023

Ich bin sehr zufrieden und Izzy hat mir bei meinem Problem sehr gut geholfen! Die Hilfe kam zudem unter einer Stunde Wartezeit. Absolut top

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Wir freuen uns sehr, dass Sie mit unserem Service zufrieden sind. 🤩 Vielen Dank für die 5 Sterne! Wenn wir unterwegs noch etwas tun können, zögern Sie bitte nicht, uns Bescheid zu geben. - Kevin