All reviews

Rating Breakdown

  • 5
    95% (380 ratings)
  • 4
    3% (11 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 21, 2022

Their support is really awesome! They are really thoughtful and eager to help you solve your problems. The app is great, easy to customize, enables customization by coding and it serves really well its purpose.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!

5 / 5 Share

Oct. 27, 2022

Super usefull, easy to set up and with great service. Helped create an automatic pop up with preferences which was not found in any other apps.

Using app

About 22 hours

Total reviews

7

Average rating

2.7

Developer Reply

Hello! Just wanted to let you know how much your review means to us here at Omega. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day!

5 / 5 Share

Oct. 18, 2022

El servicio al cliente es inmejorable. Rápido y eficaz. Me ayudaron a configurar la aplicación. Muy recomendable.

Using app

9 months

Total reviews

5

Average rating

4.8

Developer Reply

¡Muchas gracias por esta revisión de cinco estrellas. Realmente apreciamos que sea un cliente y que ayude a compartir la palabra sobre nosotros. Estamos aquí para usted en cualquier momento.

5 / 5 Share

Aug. 29, 2022

Ottima app, facile e funzionale. Si integra bene con Shopify e con le app di terze parti. Grandissimo supporto in tempo reale da parte dell'assistenza che ha risolto ogni problema in pochi minuti.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Grazie per la fantastica recensione!💗💗💗 Lavoriamo sodo per soddisfare aspettative come le tue e siamo felici di sapere che abbiamo colto nel segno per te. Diamo un'occhiata all'immissione di dati per gli annunci con OMEGA 🔥

4 / 5 Share

Aug. 25, 2022

I used this app to manage the cookies privacy and I'm happy with it. I also resorted to client support and the experience was really good, they helped me in what I needed.

Store

Joyshop

Using app

1 day

Total reviews

4

Average rating

4.8

Developer Reply

Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!

5 / 5 Share

Aug. 8, 2022

This app is easy to use, I was done with customisation in minutes. The support was really quick and helpful.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

You’re so nice 💙💚💛🧡Thanks big time for your kind words for our app and service. Hope for nothing but your business’s growth 🔥🚀 Cheers from the Omega support team 🥰

5 / 5 Share

July 6, 2022

Easy to install and it does what I expected. I had the most basic question for support, and they were prompt and super friendly.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for the time you had to leave these kind words!

5 / 5 Share

June 29, 2022

I realised that my set up was incomplete, and received instant, friendly and comprehensive support from Joy on live chat. I was quickly and easily assisted to understand what I needed to do to have the app working perfectly. Very happy with the function of the app now. Great experience.

Store

Me&McQ

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

We're glad to hear that our software and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!!

1 / 5 Share

June 28, 2022

Unfortunately I have to give this app 1 star. The support seems to be quick and responsive, but the app changed my theme code and disabled both my shopping cart and header menu, which is a real problem. Yet, I do not know if there are further issues.. Please verify with Shopify first that this app is compatible with your theme.

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Hello Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had. Our support team has just received your request about the app and replied to you. Please check and let us know if you need any further assistance. We are terribly sorry again for any inconvenience caused. Best regards, Omega Team

5 / 5 Share

June 26, 2022

GDPR対応を行うために使用しました。 必要な設定が簡単で、直感的に使用できるためとても使いやすいです。 特にデザイン設定が簡単でした」 また、カスタマーサポートの方も親切に対応してくれました。 本当にありがとうございました!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

こんにちは、このような素晴らしいレビューを残すために時間を割いていただきありがとうございます! あなたが私たちのアプリとサポートチームでの経験を気に入ってくれたことを嬉しく思います。 あなたの満足は私たちの優先事項であり、あなたのレビューによって確認されたように、私たちは私たちの卓越したサービスに誇りを持っています。 フィードバックありがとうございます!

5 / 5 Share

June 23, 2022

Mi mancava un opzione che il servizio clienti ha aggiunto immediatamente sul mio shop, sono stati veloci, gentili e hanno risposto immediatamente alle mie esigenze! Super consigliato!

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Vedere che hai avuto un'esperienza a 5 stelle è la cosa migliore che potessimo sperare! La tua recensione significa molto per noi. Grazie per aver scelto l'app Omega EU GDPR Cookies Notification. Non vediamo l'ora di servirti per molti anni a venire!

5 / 5 Share

June 14, 2022

L'app funziona a meraviglia! Viste le nuove norme vigenti e per essere in linea con esse, abbiamo deciso di non utilizzare il sistema nativo del tema (non permetteva di rifiutare i cookie o di scegliere le preferenze per essi ma bensì solo di accetare), quindi abbiamo deciso di installare l'app EU GDPR Cookies Notification. Ha risposto a tutte le nostre esigenze e oltre... abbiamo avuto modo di interfacciarci con il supporto che è stato immediato nelle risposte e di fondamentale utilità, hanno inoltre notato un piccolo bug nel sito e lo hanno sistemato (non di loro competenza), problema che ci sarebbe costato l'intervento di un tecnico o addetto ai lavori. App e supporto eccezionali

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Amazing! 😱 Joy was shocked when Shopify sent a notification of your feedback about our app. Thank you so much for your sharing. Much appreciated from the Omega Support Team. 🌻

5 / 5 Share

June 13, 2022

Very good app. Clean setup and very good support and dev team! Helped me really fast with a problem. Thank you guys. Keep on !

Store

Face

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work. Cheers from Joy. 🥂

5 / 5 Share

June 9, 2022

I installed the app and the preferences menu did not show any cookies to select. I contacted with the support and ther resolve my problem in less than a day.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your wonderful words! Our goal is to make your life easier. Please do not hesitate to contact us if you have any further needs. We will be delighted to assist!!

5 / 5 Share

May 4, 2022

Easy to use. Could not find where I could translate some of the text, but there was quick help from support and now everything is perfect.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊

5 / 5 Share

April 8, 2022

Very nice and simple to use and when I ran into some smaller issues on the installation process the support was very quick and 100% helpful to help me find the issues to fix.

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

4 / 5 Share

April 7, 2022

APP molto utile e di facile configurazione. Ho avuto un piccolo problema che l'assistenza ha risolto immediatamente. Perfetta per me!

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Grazie per aver dedicato del tempo a lasciarci un feedback! Lo apprezziamo davvero. Ci piacerebbe saperne di più sulla tua esperienza in modo da poter utilizzare il tuo prezioso feedback per offrire un'esperienza ancora migliore la prossima volta. Contattaci tramite chat dal vivo o e-mail all'indirizzo [email protected] con ulteriori commenti o suggerimenti che desideri condividere. Ancora una volta, grazie per aver dedicato del tempo a recensire la nostra app!

5 / 5 Share

March 24, 2022

This app is really helpful. Very easy to use. With a few clicks you have a cookie note that also looks nice and complies with the GDPR. The support is really fast. My question was answered within 1 minute. The support person was efficient and very friendly.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Brothers in Taste Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Kaylee - Omega Team

5 / 5 Share

March 24, 2022

Great app! simply to use and fast customer support. it is very simple to install and has everything required by the legislation. Thanks!

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi PolirOne Shop Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team

5 / 5 Share

March 16, 2022

Works perfectly and support is lightning fast. Very happy to recommend this. Joy was an actual Joy!

Store

Desire2

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Desire2, Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Joy to give her the recognition that she deserves. She was delighted to hear your feedback. Please contact us if you have any questions! Yours truly, Kaylee - Omega Team