Consentik GDPR Cookies Banner
The most trustworthy, convenient and on-brand cookie banner
Rating
4.9
feedback
399
chart
#423
All reviews
Rating Breakdown
Review RSS Feed
March 15, 2022
GDPR compliant 100%, easy to install and personalize in order to match your website to the fullest. Even if the app didn't support multilanguage websites, the Omega Team was quick to answer our problem and even faster to bring us a solution! Now our cookie banner switches language according to the domain it appears on, even if technically is just one website. Many thanks to Joy who managed my request and even more thanks to Mr. Loc who made it possible (congrats on the wedding!). Awesome Support Team!
Hi Rudy Profumi, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come! Thanks again! Kaylee - Omega team
March 12, 2022
Die Idee hinter dem Cookie Banner finde ich gut, ebenso die Funktionalität. Leider kann man die Einstellungen nicht korrekt nicht korrekt vornehmen. 1. Als Shop-Besucher ist es zu 90% unmöglich im Pop up die Cookie Kategorie anzuwählen die zugelassen werden soll. Wenn es möglich ist, ist es eher Zufall. 2. Die “Necessary Cookies” sind gar nicht einstellbar und in den Einstellungen in der Spalte “Necessary” steht überall “No”, was nicht sein kann, Es ist mir nicht gelungen eine Kategorie zu erstellen, die NICHT abgewählt werden kann, also “Necessary” ist. 3. Es ist mir nicht klar, wo ich die ganzen Cookie Beschreibung und Erklärungen her nehmen soll für die gescannten Cookies. Obwohl die erkannten Cookies beschrieben sein sollten. Wenn diese Funktionsfehler korrigiert werden, wäre es ein ziemlich guter Cookie Banner, jedoch ohne die eigentliche Funktionalität spezifische Cookies zu verbieten oder zuzulassen, ist der Banner aktuell nutzlos für mich.
Liebes Team von shopany, Danke, daß Sie uns gewählt haben, Erstens, akzeptieren Sie bitte meine Entschuldigung im Namen unseres Unternehmens. Es tut mir leid zu erfahren, dass Ihre Erfahrung mit der App nicht zufriedenstellend war. Wir schätzen unsere Kunden und außergewöhnlicher Service ist immer unsere Priorität. Unser Support-Mitarbeiter - Joy hat eine E-Mail gesendet, um Sie in Bezug auf diesen Fall zu unterstützen. Könnten Sie bitte ihre E-Mail überprüfen und darauf antworten? Wir wissen es zu schätzen, dass Sie uns darauf aufmerksam machen. Wenn Sie Fragen haben, zögern Sie nicht, uns zu kontaktieren. Aufrichtig, Kaylee – Leiterin des Kundensupports
Feb. 21, 2022
Good day, we are a fast growing small business and are looking for support in shipping with improved delivery times. Your task would be to process existing orders and send them to the customer in Germany with a best delivery time (7-10 days). Part of your job will also be to suggest products with the best possible price so that you and we get the best possible profits. We thank you in advance and wish you to contact us at the following address: [email protected]
Hi ND Schmuck, Thank you so much for taking the time to rate our app as 5 Star as we strive to provide just that for all our customers. Feel free to drop us a line via Live Chat channel, we are more than happy to help! Have a wonderful day! Kaylee - Omega Team
Jan. 20, 2022
You know, their service is very prompt and on the spot, they cater for all my customization needs, by the way, the customer service is a beauty
Hi MissSixty Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team
Jan. 14, 2022
I'm on the free version and love the app. I had some small desire for layout adjustment, and the support was incredibly fast and friendly.
Hi FINICC Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team
Jan. 12, 2022
I had several small issues over the span of several weeks and each time Joy and Loc fixed it for me. Such a consistent and quick support! The app itself is definitely recommended by me and its look adjustable for your store preferences.
Hi GEMLY & Co. We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team
Jan. 11, 2022
This is a great app that meets all of the requirements for the EU cookies notifications that need to be shown in many countries. The look and behavior are nicely customizable, and the support is excellent.
Hi Uppercussion We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team
Jan. 5, 2022
Joy had a clear explanation on how I could solve my question. The app looks good on my website, I could change the colors according to my theme.
Hi Kattten Klimmuur Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team
Dec. 30, 2021
This is a great cookie app, easy to setup and truly GDPR compliant. One thing is even better : Joyce from the support team. She answer any questions in no time. Highly recommended.
Hello ABINTUS! Thank you so much for giving us such wonderful words. Our Team here is very delighted to see your comment, especially Joyce. We always would like to provide you the best service that you deserve. Please feel free to contact us if you need our assistance! All the best, Kaylee - Omega Team
Dec. 29, 2021
Usefull App and GREAT SUPPORT. Everything we needed has been resolved in few hours. I can only recommend this App.
Hi Somavedic Germany, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to speak to you again soon via our live chat and email :D Have a nice day! Kaylee - Omega Team
Jan. 4, 2022
My issues were resolved in a short period of time. Joyce's patience is greatly appreciated. Continue doing what you're doing and providing us with the finest possible experiences. Furthermore, this app allows visitors to modify their preferences. Strongly suggested!
Hi Somavedic Česko, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team
Dec. 20, 2021
The best cookie app ever! Looks cool and it's easy to change the popup style! The support team is THE BEST ❤️
Hi Angelina Swann We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team
Dec. 9, 2021
This app has exactly what is needed to be compliant with the EU rules for notifying users about cookies. Their support is also top notch, immediately helping to get the various cookie management and editing functions of the app updated as I needed them to be. Highly recommended.
Hi 8UP, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Kaylee - Omega Team
Dec. 1, 2021
Super app, works perfectly, easily customizable and the free tier has all functionalities that a basic eshop would need. Excellent job Omega
Hi Oilios, Thanks for your review! I’m so happy to hear the app is working well for you. We love hearing from our customers and we’re always looking for ways to improve our app. I’ve passed your feedback about our app to our team – they’ll be thrilled that they were able to make a difference in your life! Best regards, Kaylee - Omega Team
Nov. 26, 2021
I installed this app on my store and had questions concerning it's use in combination with Shopify's setting to 'Limit tracking for EU customers'. I contacted support who replied swiftly and answered my questions patiently. Thank you, Joy.
Hi Kinderzimmer.de, Thank you for taking the time to review your experience at Omega. I’m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Joy, she is passionate about her work! We hope that our app will help you well with your business. If there are any questions about our app, please do let us know! Best regards, Kaylee - Omega Team
Nov. 19, 2021
This is an extremely generous app, with the free tier giving a huge amount of functionality and flexibility over appearance. The customer service is also excellent and are very quick to respond and assist. This app is under constant development so flagging issues quickly gets them resolved. I found the interface slightly complicated with areas which lack polish, but with perseverance it's possible to achieve what is required. I'm confident that this app will only improve further in the future. I would recommend this app to others.
Hello Beauty Kitchen, We can’t thank you enough for your kind review of your experience with our app and our support team. We are always grateful to customers like you who help us to improve our level of service. If you need our help in any case, we are available here to help you. Wish you a successful business! Kaylee - Omega Team
Nov. 16, 2021
Very helpful staff that gives quick and clear answers. The app has an easy to understand interface which is great.
Hello Dagsmejan United Kingdom, Thank you for your sharing, It's been our pleasure to work with you and support your business. Our team is more than happy to hear your review and we will try our best to bring new experiences to users. Should you need further assistance, feel free to get back to us anytime. We're willing to support your case. Thank you so much and have a sweet day as you. <3 Best regards, Omega Support Team.
Nov. 15, 2021
The app is simple to use and the customer support, Joy in this case, was extremely helpful to fix some design issues doing it right and quickly. Thanks a lot!
Hi QARMA, Thank you for your review! I’m so glad to hear that you are happy with our app. We’re always looking for ways to improve the experience of our app, but it’s great to know that we are on the right track. Let me know if there is anything else we can do to make your experience even better. All the best, Kaylee - Omega Team
Nov. 11, 2021
At the moment the app is working perfectly and the assistance was fast and very careful. I suggest this app to everyone.
Hi Tavanti Jewels, Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. Feel free to drop us a line via Live Chat channel, we are more than happy to help! Have a wonderful day! Kaylee - Omega Team
Oct. 15, 2021
This is a super awesome plugin, I like it very much. The customer service really has to be patient and the people are very nice.
Hello EMEET2020, Thank you so much for giving us such wonderful words. Our Team here is very delighted to see your comment. We always would like to provide you the best service that you deserve. Please feel free to contact us if you need our assistance!