Consentik GDPR Cookies Banner
The most trustworthy, convenient and on-brand cookie banner
Rating
4.9
feedback
399
chart
#424
All reviews
Rating Breakdown
Sept. 4, 2024
after having installed the app my view count was not anymore accurate with a drop of 70% and also sells dropped 80% in one day. after deleting the app still I cannot fix this issue
Hi, Thank you for sharing your experience with us. We genuinely regret to hear about the issues you've encountered, and we completely understand how frustrating it must be to see such drastic changes in your view count and sales. We want to clarify that Shopify’s analytics are affected by whether visitors accept the cookies banner, which may explain the drop in traffic. Only visitors who accept cookies are tracked, which could lead to an unexpected change in your data. Here’s a link that explains this in more detail: https://help.shopify.com/en/manual/privacy-and-security/privacy/customer-privacy-settings/understanding-customer-privacy-settings#analytics-cookies We are here to help you understand exactly what happened and find a solution together. We noticed that you haven't reached out to our support team yet, and we truly believe that with the right support, we can resolve this issue for you. Please give us the chance to work with you on this. Your success is our priority, and we’re committed to helping you get back on track. Feel free to contact us anytime so we can further investigate and assist with restoring your performance. Once again, we’re really sorry for the inconvenience and confusion this has caused. We hope to turn this around and provide the support you deserve.
Sept. 4, 2024
Someone from support (Hana) helped me within minutes and I am happy with the results.
Thank you for your feedback! 😊 We're glad to hear that Hana was able to help you so quickly and that you're happy with the results. If you ever need more assistance or have any feedback to share, feel free to reach out. We're always here to help! 🌟
Sept. 4, 2024
Such an easy install & user friendly. The staff are fantastic & Ann'a response was spot on & super efficient. What a pleasure.
Thank you for your lovely review! 😊 We're thrilled to hear that you found the install easy and the app user-friendly. It's fantastic to know that Anna provided spot-on and efficient support! If you ever need further assistance or have more feedback, don't hesitate to reach out. We're here to make your experience a pleasure! 🌟
Sept. 4, 2024
Niel has been really helpful with problem solving and questions is very helpful and fast.
Thank you for your feedback! 😊 We're glad to hear that Niel provided helpful and fast support in solving your problems and answering your questions. If you need further assistance or have more feedback, feel free to reach out. We're here to help! 🌟
Sept. 3, 2024
Amelia foi muito atenciosa, e me ajudou a resolver meu problema. App muito bom
Obrigado pelo seu feedback! 😊 Ficamos muito felizes em saber que a Amelia foi atenciosa e ajudou a resolver seu problema. É ótimo saber que você está satisfeito com o app. Se precisar de mais ajuda, estamos à disposição! 🌟
Sept. 2, 2024
Good
Thank you for your feedback! 😊 We're glad to hear that you're satisfied with the Consentik GDPR Cookies Banner app. If you have any questions or need assistance, please feel free to reach out. We're here to help! 🌟
Aug. 30, 2024
Great support! They answered within seconds.
Thank you for your feedback! 😊 We're delighted to hear that you received such quick support with the Consentik GDPR Cookies Banner app. If you have any more questions or need further assistance, feel free to reach out. We're here to help! 🌟
Aug. 28, 2024
Great app, i love it the customer support will help you with everything, no need to worry
Thank you for your wonderful review! 😊 We're thrilled to hear you love the Consentik GDPR Cookies Banner app and that our customer support team was able to assist you with everything you needed. If you have any more questions or need further help, we're always here for you! 👍
Aug. 28, 2024
top appli et sav
Merci beaucoup ! 🌟 Nous sommes ravis que vous soyez satisfait du Consentik GDPR Cookies Banner app et de notre service après-vente. Si vous avez d’autres questions ou besoin d’aide, n’hésitez pas à nous contacter ! 😊
Aug. 28, 2024
Facile d'utilisation et support réactif.
Merci pour votre retour ! 😊 Nous sommes ravis que vous trouviez le Consentik GDPR Cookies Banner app facile à utiliser et que notre support ait été réactif. Si vous avez besoin d'aide supplémentaire, nous sommes là pour vous ! 👍
Aug. 26, 2024
Niel was very patient and guided me step by step, and I installed the plugin successfully. Recommended.
Thank you for your feedback! 😊 We're glad Niel provided you with patient, step-by-step guidance for installing the Request a Quote ‑ Hide Price app successfully. Your recommendation means a lot to us! If you need any more help, we're here for you. 🌟
Aug. 26, 2024
Excellent customer support from Hana. Thanks a lot.
Thank you for the kind words! 🌟 We’re thrilled to hear that Hana provided excellent support with the Consentik GDPR Cookies Banner app. If you need any further assistance, don’t hesitate to reach out. Thanks a lot! 😊
Aug. 26, 2024
Installed on Friday and set up easily! I had some questions and support not only replied promptly but set up a video call. It was a great experience.
Thank you for your feedback! 😊 We're thrilled to hear that you had an easy setup with the Consentik GDPR Cookies Banner app and that our support team provided prompt replies and even a video call to assist you. If you need any more help, we're always here for you! 🌟
Aug. 25, 2024
I recentlty implemented the Consentik GDPR Cookies Banner on my website, and I couldnt be happier with my choice! As someone who isn't very tech-savvy, I was initially overwhelmed by the idea of managing cookies and ensuring compliance with GDPR regulations. However, the Consentik team made the entire process incredibly smooth and stress-free. From the moment I reached out for assistance, their support team was absolutely outstanding. Thank you, Consentik, for making compliance easy and accessible.
Thank you so much for your wonderful review! 🌟 We're delighted to hear that implementing the Consentik GDPR Cookies Banner was a smooth and stress-free experience for you. It's great to know that our support team made the process easy and accessible. If you have any more questions or need further assistance, we're here to help! 😊👏
Aug. 23, 2024
Perfect. Came from another paid app which was good, but paid. Went to this one and it has everything needed incl. GCM v2 support, which is great! Customer service is top notch and are very helpful and patient. Would definitely recommend!
Thank you for the fantastic review! 🌟 We're thrilled to hear that you found the Consentik GDPR Cookies Banner app to have everything you need, including GCM v2 support, and that our customer service was top-notch. We truly appreciate your recommendation and are always here if you need further assistance! 😊👍
Aug. 22, 2024
É fácil implementação e com a ajuda do suporte, qualquer pessoa consegue utilizar.
Obrigado pelo seu feedback! 😊 Ficamos felizes em saber que a implementação do Consentik GDPR Cookies Banner app foi fácil e que o suporte ajudou você a utilizá-lo. Se precisar de mais assistência, estamos sempre aqui para ajudar! 🌟
Aug. 20, 2024
The app is a lifesaver, and their support team was incredibly responsive and helpful. If you're facing any tracking issues, this app is a must-have!
Thank you so much for your kind words! 😊 We're thrilled to hear that the Consentik GDPR Cookies Banner app has been a lifesaver for you and that our support team could help you out quickly. If you ever need further assistance, we're here to help. Thanks for choosing our app! 🚀
Aug. 11, 2024
Super Support und einfache einrichtung!
🌟 Vielen Dank für Ihr Feedback! Es freut uns sehr zu hören, dass Sie den Support als super und die Einrichtung als einfach empfunden haben. 😊 Wenn Sie weitere Unterstützung benötigen, stehen wir Ihnen jederzeit zur Verfügung!
Aug. 9, 2024
Consentik is a great app with even better customer service! Tyler helped me set up my GDPR compliance very quickly. Thank you!
🌟 Thank you for the great review! We're thrilled to hear that Consentik is meeting your needs and that Tyler provided quick and effective help with your GDPR compliance. 😊 If you need any more assistance or have further questions, we’re here to support you. Thanks again!
Aug. 6, 2024
Excellent and prompt technical support, highly recommend!
🌟 Thank you for your excellent review! We're delighted to hear that you received prompt technical support with the Consentik GDPR Cookies Consent app and that you highly recommend it. 😊 If you need any further assistance or have questions, feel free to reach out. We're here to help!