Consentik GPDR Cookie Banner
All reviews
I’ve had a very poor experience with this app. The cookie banner previously stopped working on my store for over two weeks without me being aware, leaving my site effectively operating without proper GDPR consent in key markets and breaking conversion attribution for my ads. Support eventually acknowledged the issue after I had to compile extensive evidence myself. I was told I would receive refunds and lifetime free access, yet I later discovered I had still been charged for months afterwards. Most recently, the banner has stopped showing again and appears to be marking all visitors as declined, which completely breaks conversion tracking. For an app that is supposed to handle compliance and consent management, reliability is absolutely critical. Unfortunately my experience has been the opposite.
Hi there, This is Kaylee, Customer Support Leader at Consentik. I’m very sorry for the experience you’ve had and that our app did not meet your expectations in such an important area like consent and tracking reliability. We completely understand your concerns and take your feedback seriously, especially regarding both the technical issues and the confusion around billing. Our team has now reviewed your case internally and processed the refunds on our side We know that, for a consent and compliance app, stability and accurate attribution are critical, and we’re sorry that your experience has been the opposite. We truly appreciate you taking the time to share this as it helps us identify where we must improve both our product and our internal processes. If you would ever be open to it in the future, we would be grateful for another chance to work with you and ensure your consent, tracking, and billing setup are handled correctly from the start. In any case, we genuinely wish you all the best with your store and campaigns moving forward. Best regards, Kaylee from Consentik Team
Great customer service, quick response and the issue was resolved promptly
Thank you for the great feedback! We’re so glad to hear you received a quick response and that your issue was resolved promptly. Providing fast and reliable support is always our goal. If you ever need anything else, we’re here to help! 😊
Thank you so much for the 5⭐ rating! 😊🌟 We truly appreciate your support and are glad you’re enjoying Consentik GDPR Cookie Banner. Your feedback motivates our team to keep improving the app and providing reliable, friendly support 💙 Thanks again for choosing Consentik GDPR Cookie Banner — we’re always here if you need any help! 🙌🚀
Just started using it. Good and fast service, incl. customizations for my needs.
Thank you for sharing your first experience with Consentik GDPR Cookie Banner! 😊🌟 We’re glad to hear that the setup went smoothly and that our team was able to provide fast support and customizations tailored to your needs. Helping you get started quickly and confidently is exactly what we aim for 🚀💙 Thanks for choosing Consentik GDPR Cookie Banner — feel free to reach out anytime if you need further assistance! 🙌✨
super support!!!
Thank you so much for your feedback 😊 We’re really happy to hear that you had a super support experience with Consentik GDPR Cookie Banner app. Providing fast, friendly, and reliable assistance while helping merchants stay compliant is exactly what we aim for 🍪✨ Your support truly means a lot to our team. If you ever need any further help with Consentik GDPR Cookie Banner app, please feel free to reach out anytime. We’re always here to support you 🚀💙
So far, this app has been easy to navigate with the quick and responsive support from the app's help center. I definitely recommend this app.
That’s great to hear 😊 We’re glad Consentik GDPR Cookie Banner app has been easy to navigate and that the help center support has been quick and responsive when you needed it. A smooth experience paired with reliable assistance is exactly what we aim to provide. Thanks for the recommendation and for choosing Consentik GDPR Cookie Banner app to support your site 🚀💙
Ben was great and very helpfull
Thank you so much for your feedback! 😊🌟 We’re really happy to hear Ben was able to help you and provide a great support experience while using Consentik GDPR Cookie Banner. Our team always aims to be friendly and helpful whenever you need assistance 💙 Thanks again for choosing Consentik GDPR Cookie Banner. We’re always here if you need any help! 🙌🚀
Fast and great job!
Thank you so much for your feedback! 🌟 We’re glad to hear you had a fast and great experience. If you ever need anything else, we’re always here to help! 🙌✨
Good App and good customer support :-)
😊 Thank you so much for your kind words! We’re really glad to hear that you’re happy with both the app and our support team. Your satisfaction means a lot to us 💛 We’ll keep improving Consentik: GDPR & CCPA Cookie Banner app to make your experience even better! 🚀
I haven’t been using the app for long, but so far it provides good value for the price. Support is very responsive, and I like that it allows control over even the smallest settings.
Thank you for sharing your feedback! 🌟 We’re glad to hear you’re finding value in the app and enjoying the level of control it offers. Responsive support is something we strive for, so it’s great to know you’ve had a positive experience so far. If you ever have questions or need assistance, we’re here to help! 😊
Very good service
Thank you so much for your kind feedback on Consentik: GDPR & CCPA Cookie Banner app 🌟 We’re glad to hear you had a very good service experience with our team. Your support truly encourages us to keep improving both the app and our customer care 💙 Always here whenever you need help 🚀😊
Thank you so much for your 5-star rating! 🌟 We’re thrilled to hear you had a great experience. Your support means everything to us, and we’re always here if you need any assistance. Thanks again for choosing us! 😊✨
great service
Thank you so much for your kind feedback! 😊 We’re glad you enjoyed the service and appreciate your support. 🙌💙
Perfect GDPR Compliance Solution – Easy and Customizable! Also a really helpful support team.
Thank you so much for your wonderful review of Consentik: GDPR & CCPA Cookie Banner app 🌟💙 We're thrilled to hear it’s helping you achieve perfect GDPR compliance while being easy and customizable! Our support team is always here whenever you need us 🙌😊
Thank you so much for the 5-star rating! 😊 We're delighted to hear you're enjoying the Consentik GDPR Cookies Banner app. Your support means a lot to us, and we’ll continue to improve to keep everything smooth and compliant for your store. If you ever need assistance, we're just a message away! 🙌
Unfortunately the request that I had today is not an option currently offered by the app, but I spoke with a very helpful team member through chat who said they would pass my request on to the product team.
Thank you for sharing your experience! 😊 We're sorry that Consentik GDPR Cookies Banner app doesn’t currently offer the feature you requested, but we're glad our team could assist you and forward your suggestion to the product team. Your feedback is invaluable in helping us improve, and we truly appreciate your input. If you have any more ideas or need assistance in the future, we’re always here! 🙌
Consentik provides comprehensive GDPR/CCPA compliance tools with professional customization options. I had a complex situation requiring custom script integration for a third-party tracking tool, and their support team was incredibly professional and timely throughout the entire process. Their team guided me step-by-step through the setup, providing clear instructions and prompt responses to all questions. Even when dealing with technical integration challenges, they remained patient and thorough. I highly recommended for any business that needs proper cookie consent management with excellent customer support.
Thank you for sharing your detailed and thoughtful feedback! 🌟 We're delighted to hear that Consentik's GDPR/CCPA compliance tools and customization options met your needs, especially for such a complex integration. Our team takes pride in providing professional, patient, and thorough support, and it's wonderful to know that their efforts made a difference for you. Your recommendation means a lot, and we greatly appreciate your trust in us for your cookie consent management needs. If you ever require further assistance, we’re always here to help! 😊🙌
great support from Joy! fast and effective
Thank you so much for the kind words! 😊 We're thrilled to hear that Joy was able to provide fast and effective support for you. At Consentik GDPR Cookies Banner app, we’re always here to help make your compliance smooth and hassle-free. Don’t hesitate to reach out anytime! 🍪💬💙
Subito pronti all'assistenza (joy) mi hanno risolto subito il problema. Consigliatissimo.
Grazie mille per la tua splendida recensione! 😊 Siamo felicissimi che il team di Consentik GDPR Cookies Banner app sia riuscito ad aiutarti subito e risolvere il problema rapidamente 💬⚡ Il tuo entusiasmo e la tua raccomandazione ci riempiono di gioia (joy)! 🧡 Siamo sempre qui se hai bisogno di ulteriore supporto. Grazie ancora per la fiducia! 🚀🍪
Perfect GDPR Compliance Solution – Easy and Customizable! I’ve been using the Consentik GDPR Cookies Banner on my Shopify store, and I’m extremely happy with it. The setup was straightforward, and it took only a few minutes to get everything working. The banner looks clean, professional, and doesn’t disrupt the user experience—plus, it’s fully customizable to match my brand’s style.
Thank you so much for your fantastic review! 🌟 We’re thrilled to hear that Consentik GDPR Cookies Banner app has been the perfect solution for your store’s compliance needs! 🍪✅ It’s great to know the setup was quick, the design fits your branding, and the banner integrates smoothly without disrupting your user experience — exactly what we aim for! 🙌💙 If you ever need further assistance or have questions, we're always here to help. Thanks again for choosing Consentik! 🚀😊
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