Matrixify
Matrixify - Bulk Import Export Update Migrate
Rating
4.8
feedback
535
chart
#10
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for the Matrixify Shopify App are overwhelmingly positive, with users praising its time-saving capabilities, ease of use, and excellent customer support. Many users found the app essential for migrating data from other platforms to Shopify, managing large product catalogs, and making bulk changes efficiently. The app was commended for its seamless import/export functionality, intuitive interface, and valuable features like metafield management. Users also highlighted the responsive and helpful support team, emphasizing the app's significant impact on streamlining their workflow and saving hours of manual work.
Highlights
Rating Breakdown
All reviews
Dec. 11, 2024
The documentation for Matrixify is incredibly thorough! I was able to successfully migrate my Woocommerce products, customers, and orders to my new Shopify shop. I did have a few questions in the beginning, just to double-check that I understood everything correctly, and customer service response was prompt and helpful.
Thank you so much for your effort to read our documentation, and to be so attentive to details in doing your migration. Also, a big hug from our whole team for your amazing review. 🤗
Dec. 2, 2024
good documentation, flexible, and powerful! quick and helpful support.
Using app
Over 4 years
Total reviews
5
Average rating
4.2
Thank you so much for your positive review - our whole team really appreciates that. 🙏
Nov. 29, 2024
Useless app, also the support not responding for days
Thank you for raising your concern regarding the Matrixify app. Our reply here is around one day late as it takes around a day or two until Shopify approves and publishes app store reviews, which is when we first see it. From our Support system we can see that both your email ticket and in-app feedback was replied to on the same day within few hours since receiving them. Please check your mailbox spam and other folders for our replies from mailto:[email protected]. Our team is quite shocked to receive such a negative feedback seeing that our support have replied to your messages and hope that we can resolve the issue. As it is suspected that email is an issue here, we recommend joining our Slack workspace where you can also contact our support directly - https://matrixify.app/contact-us/. We are sure that this is just a misunderstanding and are looking forward to get in touch with you so that you can use the app to the fullest. Matrixify Support
Nov. 21, 2024
Very good application
Very huge thank you for your lovely review... 🫶 Maris
Nov. 21, 2024
Saves a lot of time! Moving from BigCommerce to Shopify was initially daunting, and I was skeptical about paying for a subscription for what seemed like just importing and exporting CSV files. However, the service proved to be well worth it. It streamlined the entire process, saving hours of manual work and ensuring everything was transferred accurately. Highly recommend for anyone switching platforms!
Wow, thank you so much for your amazing and blazing review. You made our week! 🙏 Maris
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