Rating

4.8

feedback

535

Reviews

chart

#10

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    19%
  • Less than a year
    48%
  • More than a year
    28%

Reviews Summary

The reviews for the Matrixify Shopify App are overwhelmingly positive, with users praising its time-saving capabilities, ease of use, and excellent customer support. Many users found the app essential for migrating data from other platforms to Shopify, managing large product catalogs, and making bulk changes efficiently. The app was commended for its seamless import/export functionality, intuitive interface, and valuable features like metafield management. Users also highlighted the responsive and helpful support team, emphasizing the app's significant impact on streamlining their workflow and saving hours of manual work.

Highlights

Time-saving capabilities, ease of use, and efficiency
Essential for data migration and bulk changes
Excellent customer support and responsiveness
Seamless import/export functionality and valuable features like metafield management
Significant impact on streamlining workflow and saving time

Rating Breakdown

  • 5
    95% (506 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 11, 2024

The documentation for Matrixify is incredibly thorough! I was able to successfully migrate my Woocommerce products, customers, and orders to my new Shopify shop. I did have a few questions in the beginning, just to double-check that I understood everything correctly, and customer service response was prompt and helpful.

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your effort to read our documentation, and to be so attentive to details in doing your migration. Also, a big hug from our whole team for your amazing review. 🤗

5 / 5 Share

Dec. 2, 2024

good documentation, flexible, and powerful! quick and helpful support.

Using app

Over 4 years

Total reviews

5

Average rating

4.2

Developer Reply

Thank you so much for your positive review - our whole team really appreciates that. 🙏

1 / 5 Share

Nov. 29, 2024

Useless app, also the support not responding for days

Using app

4 months

Total reviews

12

Average rating

1.7

Developer Reply

Thank you for raising your concern regarding the Matrixify app. Our reply here is around one day late as it takes around a day or two until Shopify approves and publishes app store reviews, which is when we first see it. From our Support system we can see that both your email ticket and in-app feedback was replied to on the same day within few hours since receiving them. Please check your mailbox spam and other folders for our replies from mailto:[email protected]. Our team is quite shocked to receive such a negative feedback seeing that our support have replied to your messages and hope that we can resolve the issue. As it is suspected that email is an issue here, we recommend joining our Slack workspace where you can also contact our support directly - https://matrixify.app/contact-us/. We are sure that this is just a misunderstanding and are looking forward to get in touch with you so that you can use the app to the fullest. Matrixify Support

5 / 5 Share

Nov. 21, 2024

Very good application

Using app

28 days

Total reviews

4

Average rating

5.0

Developer Reply

Very huge thank you for your lovely review... 🫶 Maris

5 / 5 Share

Nov. 21, 2024

Saves a lot of time! Moving from BigCommerce to Shopify was initially daunting, and I was skeptical about paying for a subscription for what seemed like just importing and exporting CSV files. However, the service proved to be well worth it. It streamlined the entire process, saving hours of manual work and ensuring everything was transferred accurately. Highly recommend for anyone switching platforms!

Using app

20 days

Total reviews

3

Average rating

4.7

Developer Reply

Wow, thank you so much for your amazing and blazing review. You made our week! 🙏 Maris

All reviews

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