Matrixify
Matrixify - Bulk Import Export Update Migrate
Rating
4.9
feedback
739
chart
#17
All reviews
Review RSS Feed
Dec. 13, 2025
Incredibly hard to use. I've been trying to get a large metaobject sheet imported for DAYS now! Nothing but issues and errors. Only have AI support. Took almost 2 daays for a human ro get back to me, and they didn't even answer my question. This app is very expensive to not have any real support
Nov. 4, 2025
Can not recommend this app. Tried to import products and variant products with a supplier file. Contacted several times support. There is only support via e-mail or through a chatbot called Maibo that doesn't help. Buy licence for nothing.
Store
Rollenmarkt
Using app
4 days
Jan. 18, 2024
It would be nice to know that Matrixify does not download or convert customers' or order files to Shopify before pre-paying the subscription. The support channel is also not helpful. They only direct you to pages instructing product migrations; the rest you figured out!
Hello! This review is about the BigCommerce migration functionality. We currently can migrate only Products from BigCommerce. The Customers and Orders migration is planned in the future, but not ready yet. Very sorry about this. We have fully refunded all your payments, and also raised the priority for additional BigCommerce data to migrate. If you do decide to still try to migrate using Matrixify, our Support team is really ready to guide you through the process. Maris Founding Engineer