Matrixify
Import, Export, Update and Migrate your store data in bulk
Rating
4.9
feedback
1,122
chart
#27
All reviews
Review RSS Feed
July 27, 2023
Fantastic app and outstanding customer service, some of the best Shopify customer service I have experienced. Keep up the great work guys!
Thank you so much from our whole team - we really appreciate you notice our efforts. 🙏 Maris Matrixify Founder
July 23, 2023
Super. Useful. Significantly extends the import and export functionality versus that provided by Shopify. Excellent support.
Hello! Thank you - your kind words extend across our whole team. We have an honour to be so useful to you. 🙏 Maris Founding Engineer
July 21, 2023
Super util, facil de usar y super economica. La mejor app de migracion, la app es super fácil de usar y funciona muy bien. También es super económica (la mas barata) y en ningún momento sientes que te estas perdiendo de algo o que le falta algo
Thank you so much for your kind words. This app is a work of 6 years continuous development and improvements. And we continue improving the app every day. Maris Founding Engineer
May 26, 2023
really good , the support is very helpful and friendly, the support team solved my problem quickly and effectively
Thank you from our whole team for your kind words and appreciation. A lot of work is going into making all this magic happen. 🙏 Maris Matrixify Founder
May 1, 2023
Flawless performance. Greatly assisted our company with migrating to Shopify from another eCommerce SaaS. App functioned as advertised with tens of thousands of records, both customers and orders - including bulk inviting customers to the new site. Requires some data prep, of course, but the actual import is turn-key. Excellent documentation as well.
Deeply appreciating your review, and the kind words. We, all the team, are here for you. Thank you so much! 🫶 Maris Founder
April 27, 2023
This app is amazing and works really well! The support is very responsive and the tutorials on their website are very clear and organized.
Using app
Almost 3 years
Total reviews
3
Average rating
3.7
Wow, thank you one thousand times and more - for your kind words and appreciation! Our team is here for you, really. 🫶 Maris Founder
April 5, 2023
Renars has been incredibly helpful with assisting my tweaks needed for using supplier data files and google sheets to update all my stores using the Matrixify App. If you ever need help, don't hesitate to contact Renars
Thank you very much for appreciating the work of our team, and Support with Renars. This is definitely a key element to having a full happy experience with Matrixify - to not hesitate and ask any questions you have. We are here to help you and that’s all we are here for. 🫶 Maris Founding Engineer
March 30, 2023
1st class support! I used Matrixify to migrate products from WooCommerce to Shopify and also to just import new products. Because the import files needed to be manually adjusted, I had some issues. But the support solved all issues within no time. First response within 5 minutes, problem solved within an hour. Never had such great support aywhere else, I must say. So thanks a lot to the Matrixify support team.
💌 Your words make our team burst into tears of joy and gratitude. This is the biggest reward for the hard work we are all doing to help Merchants like you. Thank you. We got you. If you need anything - juuuuust whistle! 👍 Matrixify Team
March 29, 2023
There’s no way to unsubscribe from the mobile app. That is frustrating, please update. iPhone iOS and IPad
Hello! Thank you very much for allowing our Support to resolve your issue. We have checked the app on iOS and iPad Shopify app - the Plans menu item is found under top menu, and in the "More" button at the screen bottom. In the iOS browser - that is a bit tricky indeed, as now all the Shopify Admin and Apps navigation is pushed to the hamburger menu on the side. That's the Shopify design requirements for apps. Very sorry about that frustration, and thank you for the feedback - we'll try to improve that. Maris Founder
March 27, 2023
Not working I canit able to delete orders and there is no any support after enterprise plan! Please remove such apps from shopify addp store ! Refund my money
Hello! Matrixify is able to delete only those Orders that Shopify allows to delete. There are certain Orders that Shopify does not allow to delete, which, for example, are "brokered by Shopify" or using Shopify Payments. Matrixify tries to delete all the Orders that you request, just Shopify API fails to delete those which it does not allow to delete. Please, collaborate with Matrixify Support to resolve this in a humane manner. As you have not paid for the app yet, we have issued AppStore credits which should compensate you the paid amount. Matrixify is a high-quality app with thorough Merchant Support culture. Putting 1* review for this kind of issue without working with Support team on resolution, seems extremely aggressive attitude. Your mentioned issue is actually a legit and expected Shopify store logic. Our Support is available all the time. If you will give us a chance to help you, you will see how well we will take care of you. Maris Founding Engineer
March 16, 2023
incredibly hard to use, support doesnt help at all. takes forever, tried for weeks couldnt even convert 1 simple draft. all i was provided was the same help faq page. sucks bc shopify can't convert large drafts for some reason so they suggest this app which is impossible to use.
Hello! Ouch, this hurts incredibly. Especially, because our Support is still waiting for you to respond to our questions, so that we can help you. Maybe we did not receive some latest responses from you? Importing Draft Orders indeed takes some effort to understand correctly the import template, and prepare the data accordingly. That's because there is so much different attributes that you can possibly pass to Shopify. We made an import template that would accommodate it all, as simple as we could. Of course, you do not need to use all the fields and rows - just those that you need to create your version of Draft Orders. Our Support team is always going extensive lengths to help, and this is very important that you respond. Please, cooperate with our Support who is trying to reach you to help you do the import. 🙏 Maris Founding Engineer
Feb. 6, 2023
Great support team, who is willing to help with some issues. In general a useful app. We migrated Magento 2 to Shopify with it (still working on it but the majority should have been up).
Thank you very much for reporting the issues you found, and collaborating to solving those. We have implemented the change that if using the legacy Metafield types in the import, and there is a Metafield Definition, then we will assume the type from the Definition without failing. Please, reach to our Support if you find some other road blocks that prevents you migrating in a good way. Maris Founding Engineer
Jan. 17, 2023
Great app to communicate with fulfillment service provide. Works without a glitch so far and the different pricing plans are fair. Flo - kluuf.com
Thank you very much for your review and kind words. Sincerely appreciated by our whole team. 🫶 Maris Founding Engineer
Jan. 12, 2023
Matrixify is the one app you'll absolutely need to install if you have a significant product catalog and use Shopify 2.0 and metadatafields and need to import and export data. Not only is this the only app with the flexibility and logic necessary to do what's necessary to manage extensive data sets logically, their customer support is superior to market standards and matches the clean and professional standards of this high performance app. Is it clear enough that I love this app? After the literal thousands of dollars, it not tens of thousands of dollars spent on apps to make Shopify a baseline functional platform, most being iffy or missing parts you wish they had, or being developed less-than ideally or supported less-than-professionally, when you find one that's this good, it's a real treat.
I literally sob by reading your review! 😭 Out of love and gratefulness that grows inside when reading your words. 🥰 Thank you thousand times for your appreciation. Our whole team, we work nonstop on Matrixify app to be exactly THIS for you that you describe, putting our skills and experience into practice. Matrixify Team says - we all love you back! 🫶 And we continue to be here for you if you need anything. Maris Founding Engineer
Jan. 6, 2023
I have been using the application for a few months and this is the easiest way to bulk change my product catalog. I can export very specific grouping of products, make a couple quick edits, and reupload quickly. This makes it easy to do a price reduction for a sale, page template changes, tag changes, name reformatting, product duplications, and even backups of archived products to remove them from my store seasonally. Recently, I restructured some of my store because of some SEO and needed to create 100+ dynamic collections. It was amazingly simple and quick with this app. Simple to use, and errors are easy to identify. I even use it to sync to a demo store for dev work and changes.
Sincerely, thank you for your kind words! We work hard every day to make Matrixify better for you. Your review is giving wings for our whole team. Very good idea to sync it to your dev store - and to have a dev store for testing your changes, and testing imports. 👍 Also - just in case, remember that you do not have to pay for your second store - you can sponsor one store from your paid store (via Settings). Maris Founding Developer
Dec. 18, 2022
This app is by far the best app I used on Shopify. It is a bit pricy if you have a large inventory but definitely worth it because it covers everything that you would expect Shopify to cover in the first place, when it comes to updating any part of your store. They also have state-of-the-art documentation and super responsive customer communication. I know I sound like a little fake when I write like this but I am sure you will understand me once you start to use their services. I am a big fan now, after interacting with them on and off since last year.
Oh, wow, thank you to the stars for your rewarding review. Our team is putting the work every day to make the Matrixify app better and better. And the Support team is having a tear of joy for your words - it's not an easy job, but highly rewarding, especially from the Merchants like you, who appreciate that true willingness to help you with anything. Thank you for being with us. 🙏 Maris Founding Engineer
Dec. 8, 2022
First of all i use the basic plan. Matrixify is a very good application. I am overall very satisfied. The site I manage has a huge catalog and Matrixify allows me to save a lot of time with its automatic import and export. It's very easy to import, modify and export your catalog. The function to plan the tasks is also very practical. The documentation is extremely well provided and easy to understand to use the application at best. I honestly looked hard for negative points, I can't find any, so 5 stars are deserved Just thank you Matrixify !
That is an extremely satisfying review to read - mercì so much from our whole Matrixify team! You have made our day. 🙏 And, of course, we continue to work daily to make Matrixify better and better. Maris
Dec. 5, 2022
I've been using Matrixify for about two months now while I have been heavily loading products into shopify. I add about 200 products a month and that is only limited by how much time I have. I have about 2500 to get loaded. This would have been near impossible without Matrixify. It has been particularly useful with helping me to bulk load and edit my products and their extensive product metafields. It also allows me to backup a complete copy of all my products (shopify native export excludes metafields). The BEST part is that every time I had a question (and some of them even i would characterize as "dumb questions"), the support staff has been nothing but super SUPER helpful. They respond quickly, help me navigate my issue, give me other tips on how to use their product, etc. Really great product and superior customer service. Thank you!
This is song to our ears - thank you so much for your kind words. Our Support team is blushing, you made our day. Thank you to the stars! 🙇♂️ Maris Founding Engineer
Nov. 28, 2022
This app is by far the most well executed app I've ever used. It literally saves my life and I don't have to wake up at midnight to activate sales. Shopify import / export is not reliable at all, but Matrixify is.
Thank you so much to - to the Stars and back! We are putting enormous work into making this happen, so your words warm the hearts of our whole team. ❤️ Maris Founding Engineer
Oct. 27, 2022
This app is incredible. It has no bugs, is easy to use while being quick and powerful. There are tons of useful tutorials and documentation on the official site of Matrixify. Every store with more than a few products needs to have this app. Great job and thank you very much!
Oh, wow - thank you so much for your high praise for our work. Our team is infinitely grateful for your kind words. We are putting an enormous work into making this app, and especially making sure we fix any defects. So if you happen to find any bug - definitely let us know immediately, and we will be on to squashing it... 🙏💚 Maris Founding Engineer