Matrixify
All reviews
Versatile and powerful! But the real value to this App is the superb customer support... one of the best experiences I've had with 20 years experience as a developer -- felt like I was on a team!
We are a team, actually, if we think about it! Thank you so much for appreciating the efforts we put in for you. 🙏 Maris Founding Engineer
It is a great programme that does your job easily in many subjects.
Thank you thousand times for your kind words - from our whole team! Maris Founding Engineer
I wish I had this app when I started my business. It’s so simple to use and has literally shaved months off my schedule. The support team are absolutely phenomenal and so quick to respond. Whenever we have questions they’re there to help and no question is a silly one. We’ve used the app to bulk update URLs, titles, meta titles, meta descriptions, tags, and types for roughly 1,200 products, a project we had scheduled 3 months to complete, with Matrixify we had it done in a week, its seriously quick and perfect for larger catalogues! We plan to use Matrixify to update the rest of the products in our store. Shout out to Renars and Rebeka who have both helped out on numerous occasions.
OMG, thank you for your words that touched our whole team to our hearts and souls. This is what we live for - to make your life with data, like it turned out. Shaving the time significantly, it's a kind of teleportation device, right? We all feel like dancing, with tears in our eyes. 🥹 Sincerely, Maris Founding Engineer
Really impressed with this app. Too bad i don't need it more often!
Thank you so much for your kind words! 🙏 About not needing it more often… - that’s ok - we are here for you in case you do need! 👌🤪 Maris Founding Engineer
Excellent app. It has saved me so much time and stress. The flexibility of the app and the way it allows you to tweak the data before importing is outstanding. Also, their Slack support is the best support experience I've ever had - they answered all my questions, solved all my requirements and all this while I was still trialling the free limited version! This convinced me to subscribe to the app. If you use Wordpress and want to convert to Shopify then this is amazing. Well done Matrixify Team and thank you. 1000+ products, 6000+ orders and much more seamlessly imported.
Thank you so much for your totally inspiring review. Your experience reflects exactly what we are trying to achieve every day with the Matrixify app. If anything, you know where to reach us - we are here for you. 🤝 Maris Founder
Great app! Lots of useful features, great support from Matrixify team who respond quickly to requests and add many new requested features rapidly
Thank you thousand times for your kind words of appreciation... You made the day for our whole team! 👌🤝🤸♀️ Keeping up the pace to make Matrixify better every day. Maris Founder
I can't believe we didn't find this sooner. Our business cannot function without this app! It took a bit to get the hang of importing products, but once we did it was truly amazing how much we could do by simply uploading a spreadsheet. I very highly recommend this to any company that has many products!
Wow, thank indeed you for finding us! Very happy to hear that we have hit the right notes with what Matrixify can help you with... 🙏👌 If anything, please, feel free to contact our Support team - we are happy to assist from simple to most advanced questions. Maris Founding Engineer
i'm not a developer (i'm magento 1.0 store owner moving to Shopify) - learning curve for Matrixify and Shopify steep for me, however i'm decent with Excel and already seeing how much more efficient it is to manage/edit/bulk import content using Matrixify. managing cart content has always been Achilles heel for me, & crazy how much easier Matrixify makes this - no more having to line up columns in Excel for file import (Matrixify does it), can enter simple text in product description (body html) for multiple products in Excel, & Matrixify formats to html, awesome! lots of tutorial docs (i read 2-3 times to understand but then i usually get it), & if i'm still stuck on something, Renars, Rebeka & Ieva email me back same day/next day. year from now, as i get better with it, expecting to be even more efficient managing cart content. love this app! Bob in Atlanta GA
Hello, Bob! It’s so amazing to be here for you. Thank you for your kindest words. The learning curve is steep indeed, because there is so much you can do with Matrixify - and we add features all the time. Also, we are very grateful that you are so patient to read the tutorials and really focus to understand our explanations - it makes so much easier to help you achieve your desired results. Really honoured to work with you. With our whole team, we wish you a great success moving to Shopify - and grow your business. Maris Founder & CEO
FIlters not working as expected after migration from wordpress and the support team ask for more money for fixing what is not working properly. Alot of useless talks and informations given about the flow of migration and still not working. I tried the migration like 10 times with all the recomandations and still not working. Also i tried to change the theme so it's not from it.
Hello! This review is a serious misunderstanding. Please, work with our Support team to resolve this. Matrixify app gives you the ability to migrate the data from WordPress / WooCommerce, which you did do successfully. The whole migrated data is in your Shopify store now. The Shopify Web Storefront and Themes is not the Matrixify field of expertise - we do not develop the website Theme, or its filters that you mention. There are probably other apps or Agencies that can help with that, but nowhere we tell that this is something we offer. Please, consider rationally your review, looking at the Matrixify app promise, and our ability to migrate your data. Any errors that happen during migration, is usually the mismatch between the source system data quality, and the Shopify requirements about the data. This can be resolved by consulting with our Support team, and is always a free-of-charge service. We would never ask for additional money for any fixes. If there are software bugs, we fix them ASAP and also with no additional charge. Support is completely free as well. We are very serious about each Merchant migration results, so this review hurts the most, because we feel it's some sort of misunderstanding. Please, be open to resolve those all issues with our Support team. 🙏 Please, contact us as soon as you can: https://matrixify.app/contact-us/ UPDATE 2023-08-16: We managed to contact the Merchant on the next day and helped them solve all the questions and do the migration successfully. However, the Merchant stopped responding after the work was completed, although they promised to update the review accordingly. We still hope they will update it later, as they might be busy with the launch of the store. 👌 Maris Founder & CEO
Fantastic app and outstanding customer service, some of the best Shopify customer service I have experienced. Keep up the great work guys!
Thank you so much from our whole team - we really appreciate you notice our efforts. 🙏 Maris Matrixify Founder
Super util, facil de usar y super economica. La mejor app de migracion, la app es super fácil de usar y funciona muy bien. También es super económica (la mas barata) y en ningún momento sientes que te estas perdiendo de algo o que le falta algo
Thank you so much for your kind words. This app is a work of 6 years continuous development and improvements. And we continue improving the app every day. Maris Founding Engineer
really good , the support is very helpful and friendly, the support team solved my problem quickly and effectively
Thank you from our whole team for your kind words and appreciation. A lot of work is going into making all this magic happen. 🙏 Maris Matrixify Founder
Flawless performance. Greatly assisted our company with migrating to Shopify from another eCommerce SaaS. App functioned as advertised with tens of thousands of records, both customers and orders - including bulk inviting customers to the new site. Requires some data prep, of course, but the actual import is turn-key. Excellent documentation as well.
Deeply appreciating your review, and the kind words. We, all the team, are here for you. Thank you so much! 🫶 Maris Founder
This app is amazing and works really well! The support is very responsive and the tutorials on their website are very clear and organized.
Wow, thank you one thousand times and more - for your kind words and appreciation! Our team is here for you, really. 🫶 Maris Founder
Renars has been incredibly helpful with assisting my tweaks needed for using supplier data files and google sheets to update all my stores using the Matrixify App. If you ever need help, don't hesitate to contact Renars
Thank you very much for appreciating the work of our team, and Support with Renars. This is definitely a key element to having a full happy experience with Matrixify - to not hesitate and ask any questions you have. We are here to help you and that’s all we are here for. 🫶 Maris Founding Engineer
1st class support! I used Matrixify to migrate products from WooCommerce to Shopify and also to just import new products. Because the import files needed to be manually adjusted, I had some issues. But the support solved all issues within no time. First response within 5 minutes, problem solved within an hour. Never had such great support aywhere else, I must say. So thanks a lot to the Matrixify support team.
💌 Your words make our team burst into tears of joy and gratitude. This is the biggest reward for the hard work we are all doing to help Merchants like you. Thank you. We got you. If you need anything - juuuuust whistle! 👍 Matrixify Team
There’s no way to unsubscribe from the mobile app. That is frustrating, please update. iPhone iOS and IPad
Hello! Thank you very much for allowing our Support to resolve your issue. We have checked the app on iOS and iPad Shopify app - the Plans menu item is found under top menu, and in the "More" button at the screen bottom. In the iOS browser - that is a bit tricky indeed, as now all the Shopify Admin and Apps navigation is pushed to the hamburger menu on the side. That's the Shopify design requirements for apps. Very sorry about that frustration, and thank you for the feedback - we'll try to improve that. Maris Founder
incredibly hard to use, support doesnt help at all. takes forever, tried for weeks couldnt even convert 1 simple draft. all i was provided was the same help faq page. sucks bc shopify can't convert large drafts for some reason so they suggest this app which is impossible to use.
Hello! Ouch, this hurts incredibly. Especially, because our Support is still waiting for you to respond to our questions, so that we can help you. Maybe we did not receive some latest responses from you? Importing Draft Orders indeed takes some effort to understand correctly the import template, and prepare the data accordingly. That's because there is so much different attributes that you can possibly pass to Shopify. We made an import template that would accommodate it all, as simple as we could. Of course, you do not need to use all the fields and rows - just those that you need to create your version of Draft Orders. Our Support team is always going extensive lengths to help, and this is very important that you respond. Please, cooperate with our Support who is trying to reach you to help you do the import. 🙏 Maris Founding Engineer
Great app to communicate with fulfillment service provide. Works without a glitch so far and the different pricing plans are fair. Flo - kluuf.com
Thank you very much for your review and kind words. Sincerely appreciated by our whole team. 🫶 Maris Founding Engineer
Matrixify is the one app you'll absolutely need to install if you have a significant product catalog and use Shopify 2.0 and metadatafields and need to import and export data. Not only is this the only app with the flexibility and logic necessary to do what's necessary to manage extensive data sets logically, their customer support is superior to market standards and matches the clean and professional standards of this high performance app. Is it clear enough that I love this app? After the literal thousands of dollars, it not tens of thousands of dollars spent on apps to make Shopify a baseline functional platform, most being iffy or missing parts you wish they had, or being developed less-than ideally or supported less-than-professionally, when you find one that's this good, it's a real treat.
I literally sob by reading your review! 😭 Out of love and gratefulness that grows inside when reading your words. 🥰 Thank you thousand times for your appreciation. Our whole team, we work nonstop on Matrixify app to be exactly THIS for you that you describe, putting our skills and experience into practice. Matrixify Team says - we all love you back! 🫶 And we continue to be here for you if you need anything. Maris Founding Engineer
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